Melinda-Thank you so much for taking the time to leave feedback, all is appreciated and necessary. I will make certain that television is addressed and see what technical problems are going on with it if any, still. We are however grateful our front desk gentleman, was able to get it going for your needs that evening. We sure hope to see you guys again if ever in the area.Sincerely,C Osborne

Michael, I am terribly sorry your stay was less than expected. I sure hope you give us a chance to do better. We really appreciate your feedback and hope to see you again.SincerelyC Osborne

Stephen,I am so glad to hear that you really enjoyed our indoor pool and the kids had a blast. We sure hope to see you guys again soon if in the area. Thanks C Osborne

AngelaThank you so much for taking the time to leave us a great rating, it helps more than you know. We appreciate it. SincerelyC Osborne

Sally,Yes we sure do love our fur babies. We welcome animals for a very small fee. We really appreciate you taking the time to leave us a great review, I will share your feedback with my staff. I am happy to hear you loved the staff they will be very encouraged by your remarks. We sure hope to see you guys soon. Sincerely, C Osborne

Chris Thank you so much for taking the time to leave us a great review, we really appreciate all the feedback. We hope to see you again soon!Sincerely,C Osborne

Tori,Thank you so much for taking the time to leave us a review, we really appreciate it. We sure hope to see you again. Sincerely,C Osborne

Brittany,Thank you so much for taking the time to leave us a review. We really appreciate all feedback. I will make sure my maintenance department knows about the things mentioned. We sure hope to see you again if ever in the area, so we can show you this was not our best. Sincerely,C Osborne

WillieGood afternoon. I appreciate your feedback. I can see you did pay through a third party, however we still run a personal card at check in for incidentals, I apologize if they didn't communicate this correctly. We are waiting on one of our elevators parts to come in until then we do have one working elevator. I will make sure the things mentioned are addressed with proper department. As this appears to have not been our best job, I hope one day you give us the opportunity to show you we can do better. Sincerely,C Osborne

LeslieThank you so much I will share your feedback with my staff, which I know will be encouraged by your feedback. we sure hope to see you again soon. Sincerely,C Osborne

Nancy,Thank you so much for taking the time to leave us a great rating. We sure hope to see you again soon. :)ThanksC Osborne

William,Thanks for taking the time to leave us a great review. We really appreciate your business. We sure hope to see you again. ThanksC Osborne

TimWe appreciate you taking the time to leave us a great review. We sure hope to see you again if ever in the area.Sincerely,C Osborne

AdrianaThank you so much for taking the time to leave us a great review and rating. We really appreciate it. We hope too ee you again if in the area again.Sincerely,C Osborne

KiaraThank you so much for taking the time to leave us a great rating, we really appreciate it. We hope to see you again soon if in the area. Sincerely,C Osborne

Hello LaThelleThanks for taking the time to leave us a great rating. We really appreciate it.SincerelyC Osborne

Mindy,Thank you for taking the time to leave us a great rating. It really helps and we appreciate it. I will share your feedback with my team. SincerelyC Osborne

Dina,I am sorry your stay was less than expected. I hope if ever in the area again you can stop in and give us another chance. Sincerely,COsborne

Thank you so much for taking the time John to leave us a great review. I hope you have a great week. We hope to see you again. :)

Bobby,I am sorry to hear you had a maintenance issue in your room. I will make sure that's addressed. It's unfortunate that housekeeping came by before your departure that morning, you are never told to check out unless its passed checkout time, nonetheless, I will use this as a coaching opportunity for my staff. I hope you have a great week. Sincerely,COsborne

ClaraThank you so much for taking the time to leave your review, it really helps. We are happy you had a great stay and hope to see you again if ever in the area. Sincerely,C Osborne

Robert,I am sorry you had this experience. I will definitely let my maintenance department know about the things mentioned. I hope you have a great weekend and if ever in the area again you give us another chance. SincerelyC Osborne

Quentin,Thanks so much for your review. They all really help. I will make sure the maintenance department is aware of your review.SincerelyC Osborne

FrancelizThanks so much for taking the time to leave us a great rating. I hope you have a great rest of your week. Sincerely,C Osborne

Ryan,I am not sure what caused this rating. I hope if ever in our area again you give us another chance. SincerelyCOsborne

CarsonI am terribly sorry your stay was less than expected. I hope if ever in the area again you give us the chance to show you a different experience.Sincerely,C Osborne

Homar,I hope you have a great rest of your week. Thank you so much for taking the time to leave us a great rating. It's really appreciated.Sincerely,C Osborne

Bruce-Thank you for taking the time to give us feedback, its appreciated. Happy HolidaysSincerely,COsborne

Kiara,We appreciate you taking the time to leave us a great rating. We hope to see you again real soon. Sincerely,C Osborne

Thank you so much for taking the time to leave your feedback, its all appreciated. I hope you have a great rest of your week. Sincerely,C Osborne

RebeccaNot sure what caused the lower rating, as we appreciate all feedback. I hope you and your family have happy holidays. C Osborne