Dirty room, no towels, loud, rude staff
Posted Jun 28, 2016
It's a shame, this hotel could be very high quality! We checked in around 6:30, room was supposed to be ready by 3:00. Went to the room, there were no towels or rags in the room. I Called down immediately and the lady stated she was alone and couldn't bring towels up. She did send 2small towels and some rags with another guest who was walking a dog! There were 4 people in our room so I went back down to get more towels. The lady was outside smoking! She left her post to go smoke a cigarette but she couldn't bring towels to my room that should have been ready more than 3 hours before?? The room also had 2 half full cups of liquid left on the window seal and the table. There were no towels in the pool area. Wet people walking around the tile floors leaving big wet puddles in the hallways and the elevators (slip hazards). People running through the halls and above our room till after 11pm, and again by 7am. Making loud pounding noises every time they stomped. We stayed at 3 Laquinta inns in different areas during our vacation, this one was horribly staffed and ran. It's a shame, because it had the most potential. It was beautiful.