Ratings based on 574 Verified Reviews

4.1 out of 5
80% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from SC

What Happened ?

Posted Sep 6, 2017
Pros: Nothing
Cons: Need to be gutted of all carpet and bath fixtures. Mold and Mildew HORRIBLE ! Air Conditioners repaired or replaced ! Better front desk coverage.!
Location: Patriot's Point
This was not our first time staying there but it has been a few years since we did. As soon as you walked into the lobby the smell of mildew hit you. The first room they put us in was first floor room 133. I have chronic asthma ...opened door walked in and mold and mildew was strong. Of course it triggered as soon as it hit my lungs. The bathroom tub area was covered. We new it had to be in other places as well to be so strong. Went to front desk , tried to find the person that should have been covering it. Took a while to do so. Told her the problem and that we could not stay in that room. She finally gave me the key to another room at the other end of the hall. I decided to check it first before moving everything . It was just as bad...unbearable ! Took the key back and explained , asked if there was something on one of the other floors open. She first said no. I explained that there was no way we could stay on the lower floor in rooms like that due to medical conditions. She then said that we could try room 205 ,second floor, Somehow it suddenly became available. Hubby and I went to 205. It too had strong odor of mildew but not as bad as the first two rooms. However, the bathroom wasn't as bad as the other two rooms were. Not really knowing what else to do, we moved into that room. Not long after getting settled, the mildew problem was figured out. The carpet was soggy ! AC was not level , all the drain water was being fed back into the room on carpet ! Never again
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, SC

Very convenient!

Posted Sep 5, 2017
Very convenient location. Easy to get to from highway. Breakfast is far superior to most similar motels. The staff however seemed limited. We originally booked for two nights, but soccer tournament we planned to attend was cancelled the day before. We called and cancelled the second night, but no one recorded that. When we checked out, reminded them we would not be there, but our charge on bill was 2 nights! Hopefully that will be amended!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
The hotel was very nice. The staff was very supportive. I enjoyed myself. I would recommend this hotel to others.
2 out of 5
by A verified traveler from UK

Great position handy for Charleston and Mt Pleasan

Posted Aug 25, 2017
Pros: Perfect position to explore Charleston, Mt Pleasant and Patriot's Point
Cons: Cleanliness and air conditioning issues that led to damp and smell.
Location: In walking distance of Patriot's Point and Memorial Waterfront Park and Arthur Ravenel Bridge
The whole hotel smelled and felt damp. The breakfast was late on the first day and I saw at least three cockroaches.
1 out of 5
by A verified traveler from South Carolina

Hotel Room very musty and carpet wet.

Posted Aug 19, 2017
Pros: Great location
Cons: Room not smell like a swamp
Location: College of Charleston
We checked in, took showers, decided we couldn't stand it for the night, checked out and went home - 2 1/2 hour drive back home.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Spacious suite, great location.

Posted Aug 7, 2017
Location: Enjoyed the Kickin Chicken Restaurant, DSW shoe store and CVS nearby.
We enjoyed our 3-day stay for a family vacation. Having a pool for the kids was great! Always enjoy coffee and fridge in the room.
3 out of 5
by A verified traveler

Posted Jul 18, 2017
The hotel was in bad condition. Housekeeping and the kitchen staff were very nice.
2 out of 5
by A verified traveler from B

Not Worth it!

Posted Jul 18, 2017
One thing we have not enjoyed is our hotel here in Charleston/Mount Pleasant. It is not very nice and although clean for the most part the staff is not friendly or helpful. Their hotel us outdated and in need of a face lift and just really not worth what we are paying for it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel!

Posted Jul 15, 2017
Very nice hotel, convenient to many attractions and stores.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Stayed for 3 nights ahead of Cruise departure. Very comfortable and clean. Staff was attentive and friendly.