Ratings based on 64 Verified Reviews

3.3 out of 5
42% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from h

Posted Jan 25, 2017
This hotel is a dump. One of the rooms didn't have any towels, key cards wouldn't work and the ceiling was falling in. The other room had a big blood stain on the box spring and holes in the comforters
5 out of 5
by Mary

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
We stay at this property only because it is the only option in this town. The room was clean this visit but old and worn. Badly needs remodeling
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Right off freeway, easy access to restaurants

Posted Sep 27, 2016
Overall experience was great, hotel is right off freeway. It's a little noisy with traffic. Was hoping for a pool. Husband booked so didn't know what to expect.
Comment from Hotel Management
Oct 22, 2016 by Staff and Management, Hotel Management
We Thank you for booking with us and Greatly appreciate your business. We apologize for the noise. We hope we can see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from tx

Easy to get to

Posted Sep 26, 2016
Nice room for the price. Not many food choices nearby.
Comment from Hotel Management
Oct 22, 2016 by Staff and Management, Hotel Management
We Thank you for booking with us. We appreciate the feedback. We hope to see you again. We do have several fast food options close by as well as Mi Casita Mexican Cantina, BBQ corral and Huddle House. We hope this helps if you book with us in the future. Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler from Wilmington, NC

Good place to stay

Posted Sep 23, 2016
Pros: It was convenient for me to stay there., It had all the things I needed in the room.
Cons: The bed was hard, and that wasn't comfortable to me.
Location: Mt. Vernon isn't a big town and there isn't much to do. It is close to Sulphur Springs and to Mount Pleasant. Those towns have shopping and more.
The hotel was older, so it was clean, but didn't look clean. We had everything we needed in the room! Microwave, refrigerator, cable, bed, phone. It was a good room.
Comment from Hotel Management
Nov 12, 2016 by Staff and Management, Hotel Management
Thanks for your feedback. We work hard to keep our customers happy! We hope to see you again!
2 out of 5
by A verified traveler

Not Impressed

Posted Sep 21, 2016
Cons: Have Security locks operational on doors. Air out your rooms. Purchase new bedding when stained.
Although I am a smoker & was able to get a smoking room - I wish I hadn't because the room reeked of smoke. There was no ashtray & when I requested one to be in my room the following day - I never received one. Other issues... The security lock on the door would not latch (I ended up propping the table against the door for extra security), although the bedding was clean they were stained from previous use, they had an iron (which was filthy) but no ironing board, and very poor lighting above the sink/vanity area. The staff overall was nice with the exception of the lack of customer service I received at check-in due to wanting to get a room closer to my travel companions (which were staying in a non-smoking room on the other side of the building). The clerk would not change my room because I was a smoker. Her explanation was that they keep the smoking & non-smoking rooms separated on each side of the building and that since I was a smoker I couldn't stay in a non-smoking room because the smell from my clothes would still stay in the room. I understand about the smell but what if I had gotten a non-smoking room to begin with she would never had known I was a smoker... NOT HAPPY.
Comment from Hotel Management
Nov 12, 2016 by Staff and Management, Hotel Management
We are sorry for your inconvenience at our hotel. We have recently updated alot of our rooms. We try hard to keep all our guest happy! We hope to see you again!
4 out of 5
by Kim Bright from LR, AR

Good for quick stay and price

Posted Aug 31, 2016 on Hotels
Comfy and Safe for a quick overnight stay. Clean. Loved the elderly gentleman at the desk. Friendly, sweet and very helpful.
Comment from Hotel Management
Nov 12, 2016 by General Manager, Hotel Management
Thanks for your feedback. We work hard to keep our customers happy! We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to home

Posted Jun 3, 2016
Easy parking walkable to many restaurants are in the area close to Highway
Comment from Hotel Management
Nov 12, 2016 by Staff and Management, Hotel Management
Thanks for your feedback. We work hard to keep our customers happy! We hope to see you again!