Ratings based on 201 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Familiesby Jerry
Posted Nov 3, 2015 on Hotels
for Familiesby Patrick from Chesapeake
FriendlyPosted Oct 24, 2015 on Hotels
Nice hotel with friendly and helpful staff. Unfortunately, when fully booked they seem to lack simple things like towels. Breakfast is simple but enough.
for Everyoneby A verified traveler
Beautiful in Buffalo RidgePosted Oct 2, 2015
Pros: We liked the breakfast.
Cons: The online pictures. They need to honestly represent what the motel looks like.
Location: The motel is in a convenient location.
We were catfished! The photo online for the Buffalo Ridge is actually a photo of the Best Western 8 miles away. But, it was close to Mt. Rushmore, Crazy Horse and Sylvan Lake. The room was a little dated and the bathroom window is not safe. It pops out and only has a latch. I didn't like that.
for Familiesby A verified traveler
Posted Oct 1, 2015 on Hotels
for Everyoneby A verified traveler from Montrose, CO
Nice hotel, staff and location.Posted Sep 27, 2015
Pros: Clean, neat and convenient.
Cons: Pay closer attention to the details like the kleenex that needed to be replaced.
Location: Very close to Custer State Park, Mt. Rushmore and Crazy Horse.
The hotel staff was very nice, the lady serving the morning breakfast was extremely nice and friendly. The people cleaning the room did not replace an empty kleenex box after 2 days so we had to go get one nor did they provide new hand towels even if we put them on the floor so we also had to get those at the front desk. Otherwise the room was very nice, breakfast was good and the staff was nice. They even had breakfast early for the morning of the Buffalo Roundup for those of us who left early that morning.
for Everyoneby A verified traveler from Johnstown, Colorado
Accommodating to buffalo roundup schedule!Posted Sep 27, 2015
Pros: The friendly staff members.
Cons: Boiled eggs for breakfast?
Location: Well situated for all the goings on in Custer.
Came for the roundup. Breakfast was usually served at 6:00 am, but for roundup day, they began at 5:00 am. OK breakfast, super friendly and helpful staff.
for Familiesby Michael from orange county
Decent HotelPosted Sep 26, 2015 on Hotels
Room a bit too small. Didn't like the fact that there was no elevator so had to carry our luggages up and down the stairs
for Couplesby Susan from Missouri
NW tripPosted Sep 26, 2015 on Hotels
An overnight stay during our road trip vacation through NW.
for Couplesby Tyler from Kearney
Posted Sep 26, 2015 on Hotels
My wife and I stayed here for our anniversary weekend. Very nice staff, clean and comfortable room. Would stay again.
by A verified traveler
Exorbatantly PricedPosted Sep 23, 2015
Cons: For that price I would expect a place with more spacious and luxurious rooms.
Location: Location is perfect and the things to do outstanding.
I chose Best Western because of great quality hotels I stayed in last year traveling to Las Vegas and San Francisco. I thought I couldn't go wrong with Best Western. But this motel was the highest priced hotel I have stayed in and it compared to a Super 8 or a Motel 6 in my opinion. I was extremely disappointed in the quality. All the carpets in the room and in the dining room were filthy.