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Reviews of Mountain Edge Suites at Sunapee, Ascend Hotel Collection

3 out of 5
Mountain Edge Suites at Sunapee, Ascend Hotel Collection
1380 Route 103, Newbury, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 256 reviews" "
Rating 8 - Good. 59 out of 256 reviews" "
Rating 6 - Okay. 26 out of 256 reviews" "
Rating 4 - Poor. 6 out of 256 reviews" "
Rating 2 - Terrible. 1 out of 256 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable suits, great for families. Loft has two bedrooms and two bathrooms, plus living room, dining room, and full kitchen. Also gas fireplaces (though may not be running) which creates a warm, inviting atmosphere. Pool, hot tub, and sauna were in great condition. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, clean place
Stayed 1 night in Apr 2024

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was an awesome stay for a ski weekend. The rooms were big and spacious for ski equipment, and VERY cozy!!! They were super clean and the overall hotel itself was immaculate. The continental breakfast was perfect before heading over to Sunapee to ski! Free and easy parking! 10/10
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were beautiful. The free breakfast was nice. The staff was great with an issue I had. Would definitely return.
Stayed 1 night in Mar 2024

10/10 Excellent

Aubrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, comfortable rooms. Clean and welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

Gisele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of families with young children, great pool, lovely continental breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Duane

Traveled with partner
Place was very nice enjoyed our stay there
Stayed 3 nights in Mar 2024

10/10 Excellent

tatyana, Winchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit.
Stayed 5 nights in Mar 2024

10/10 Excellent

ALAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and comfortable hotel, and very large rooms! Staff were great! Breakfast was great!
Stayed 3 nights in Feb 2024

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was all extremely friendly and the rooms were very clean. The TV's picture quality in the room needs to be improved. The Wifi was also weak. The gym needs a major renovation with updated TV's and gym equipment. The temperature of the pool also needs to be increased as it was uncomfortably cold.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Donna - very helpful - great staff here,
Stayed 1 night in Feb 2024

10/10 Excellent

Lingyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming to Mountain edge for a while I would love to ski and that’s our place to say when we visit the mountain people are always nice. Rooms are great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lori

Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. We skied at mt sunapee, it was 5 minutes away. Best hot tub/ jacuzzi I’ve been in. Advertises continental breakfast but it was more than that. All included. It was like being home. And the cost is extremely reasonable. Had a two bedroom. Very pleased
Stayed 1 night in Jan 2024
Response from Trinca on Jan 31, 2024
Dear Thomas,Thank you so much for all the great feedback! I'm glad you enjoyed the hot tub and free continental breakfast as well as your spacious suite. We hope you can stay with us again,

10/10 Excellent

Hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2023

10/10 Excellent

Corey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Shauntell

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023

10/10 Excellent

Cirstin, Benwood

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and nice! Perfect for a quiet family get away !

8/10 Good

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, beautiful setting in Mountains, clean accommodations, great breakfast, very comfortable beds. Staff were very kind and always present and very accommodating.
Stayed 4 nights in Oct 2023

10/10 Excellent

Fidel

Stayed 1 night in Oct 2023

10/10 Excellent

Jaqueline

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room is so big and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun getaway
My daughter and I went up for a night’s stay so we could hike on the White Mountains for her birthday. She was greeted by a huge balloon and bouquet of flowers for her birthday. Our suite was beautiful and we had such a nice time!
Stayed 1 night in Oct 2023

10/10 Excellent

LI-YUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room is clean and spacious. The hotel staff is friendly. Would definitely recommend!!! Super closed tot he sunapee trai!!
Stayed 1 night in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful surprise!!! We loved our spacious accommodations!!! We look forward to visiting again real soon!
Stayed 4 nights in Oct 2023

8/10 Good

Sheba

Stayed 2 nights in Oct 2023

10/10 Excellent

Kris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious suites with lofts. Perfect for a family weekend in the Sunapee area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Suely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Amanda

Traveled with family and small children, Traveled with family
Disliked: Amenities
I don’t leave many reviews but I am hoping this helps staff at the hotel as well as potential guests. First for the good: location was nice, Mountain View, state park lake almost across street which was so nice! Quiet area overall. Hotel staff were all friendly. Served breakfast nothing crazy but had options. Sauna was nice and hot tub. Things that could be improved: ALL the pools were ice cold a heater would be so much better. The outside pool was dirty and looked unkept. I liked the options of indoor and outdoor pool though. Now for the room/ we had a room with a kitchen which was great! King bed, queen bed and full pull out couch. The room was great(2 bedrooms, huge bathroom with deep tub,living room space was also great) our fireplace didn’t work. There were many spiderwebs in the corners which I am petrified of, few spiders I found crawling as well. We will stay again but hope it is improved a bit!
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great room, bigger than expected. Exactly what we were looking for.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happiness at Mountain Edge Suites
Everyone was happily helpful for all of our needs. All made our stay most enjoyable.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, with an area to sit outside your room and enjoy the views. Outdoor common area with a barbecue grill. Spacious and comfortable dining area with a continental breakfast that was continually restocked. Suite was large and very comfortable for 4. Large bathroom.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dawn

Stayed 1 night in Aug 2023

10/10 Excellent

Dorrie

Traveled with partner
Liked: Staff & service
Pools weren’t clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were spacious and well equipped, great for larger groups. My only suggestion is a rubber shower mat in the bathtub because the tub is very deep and a rubber mat would add a level of safety. Wish the place had a dining option and/or a pub.
Stayed 3 nights in Jul 2023

8/10 Good

Thomas J

Liked: Cleanliness, staff & service, room comfort
Terrific staff. Very comfortable and quiet. Furnishings getting tired. Great potential to be an outstanding resort.
Stayed 4 nights in Jul 2023

6/10 Okay

Richard

Stayed 3 nights in Jul 2023

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Jul 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & staff was friendly. Very quiet & pretty area. My wife & I thought the beds were a little uncomfortable, but that’s just our opinion. More tv options would be nice, for when the weather isn’t ideal. But we had a much needed relaxation during our stay
Stayed 3 nights in May 2023

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, the suites were very clean and bigger than expected. The staff was very polite and friendly, even when I booked 2 rooms instead of one! Very helpful in getting things straightened out. Highly recommend staying there, we will be back!
Stayed 1 night in May 2023

10/10 Excellent

lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great. Thanks
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Philip

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Location okay room great comfort horrible
While the location is great and the rooms super the pillows were incredibly uncomfortable. The shower was below average and my recommendation is bring your own pillow and soap. Not going to stay here again
Stayed 1 night in May 2023