Ratings based on 407 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

It was an attractive and clean hotel.

Posted Jul 24, 2016
Pros: The staff was great, the atmosphere was beautiful and the room was very nice and clean.
Cons: Check the smoke-free rooms before you let the guests in to be sure they don't smell like cigarettes or even worse, marijuana.
Location: Burlington, Washington has shopping malls close by and plenty of entertaining things to do.
My daughter and I took her three young daughters to a Hampton Inn so we could go to a reunion and they could meet their three cousins. Everything went well except for one problem. We walked into smoke-free hotel's room and there was a terrible smokey smell that wasn't cigarettes but everyone determined that it was a marijuana smell. The smell wasn't that bad when we got back from dinner but the next morning it was very strong again. I think it came from the room next door. It would have been okay since Hampton Inn can't keep track of every person there but when I complained, the clerk said she couldn't give us a discount since we went through Expedia instead of calling the hotel directly. It wasn't like we complained that the TV wasn't working but smelly marijuana in your room with young kids is a totally different matter so I think she should have called someone with more authority to discuss the matter. Since my daughter and I have never smoked, we thought the smell was very irritating but otherwise, the hotel was great.
4 out of 5
by A verified traveler from louisiana

Nice hotel, good location

Posted Jun 29, 2016
Pros: Comfort
Cons: Free wifi
We stayed two nights. Very nice hotel. Comfortable and clean. Typical free breakfast. We never could connect to free wifi. Kept dropping. Low signal from our room. Didn't try the "premium" wifi. Convenient restaurants and sites close by. Great staff. Came in late and front desk staff helped with particular request from one guest very pleasantly.
5 out of 5
by A verified traveler from louisisana

Nice, convenient, great staff

Posted Jun 26, 2016
Location: Good location. Restaurants in shared parking lot and close by.
Clean, comfortable, newer place to stay. Big, open, well lit lobby. our front desk person was super helpful. Room, bath as expected; not huge, not small, clean and comfy. Beds new and very comfy. Furniture not run down. Some noises from upper floor and hall, but not bad enough to disturb us. No complaints at all. Recommend it.
4 out of 5
by A verified traveler from Turlock, CA

Quiet hotel, reasonably priced.

Posted Jun 20, 2016
The hotel was about a half hour away from the ferry dock for our trip through the San Juan Islands to Sydney, BC. It was reasonably priced. The staff was helpful. The free breakfast was much appreciated. It was located near many stores and restaurants. It was quiet at night. Our only complaint was the roll away that we had for our 5th family member. It was not comfortable at all.
5 out of 5
by A verified traveler from detroit, mi

Loved this place

Posted Jun 20, 2016
Breakfast was great! The beds were very comfortable! The night receptionist was awesome!! Kept the pool open for us:)
5 out of 5
by A verified traveler from Northern California

Great place to stay

Posted May 19, 2016
Nice condition, staff is great, clean, comfortable room, nice breakfast, comfortable lobby for visiting. I stay at this hotel every time I come to Burlington/Mt. Vernon area!
4 out of 5
by A verified traveler

Posted May 12, 2016
hotel staff was great good advise on running trails and local food options.
5 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
The staff is the best thing about this hotel and our stay. From the desk clerk, to the buffet and maid staff, everyone was so friendly and helpful, making our stay very comfortable and pleasant.
4 out of 5
by A verified traveler

Great hotel for the Tulip Festival

Posted Apr 17, 2016
Pros: Clean, new.
Cons: Pool was very crowded. Could be bigger
Location: Tulip Festival
This is a great, inexpensive hotel. Nearby the tulip festival.
5 out of 5
by A verified traveler

Posted Apr 14, 2016
We were visiting family and had a very pleasant stay at the Hampton Inn. Very friendly staff and extremely clean.