Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by matt

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
3 out of 5
by Jim

Sad

Posted Apr 21, 2016 on Hotels
Pool was not open, the website did not mention it it was under repair Breakfast was cold , and no need to go on.
5 out of 5
by A verified traveler from Peoria

Posted Apr 18, 2016 on Orbitz
Best place to stay in Mt. Vernon. There for business trip. Have used hotel for 25 years.
4 out of 5
by Anthony

This traveler left a rating score only Posted Apr 15, 2016 on Hotels
4 out of 5
by Andre

This traveler left a rating score only Posted Apr 14, 2016 on Hotels
3 out of 5
by Cory

Remodeling going on, so no pool or sports bar!

Posted Apr 11, 2016 on Hotels
We booked this hotel because it said that there was a pool, hot tub and sports bar. Due the the remodel currently going on, it had none of those. When I mentioned it to the front desk person who checked us in, she snipped back that the sports bar is still open in the inside area. When I want a sports bar, I want a place with TV's to watch sports, not a temporary bar built up to sell drinks, so no, the sports bar was not still open. I understand remodeling, but if all of your amenities that people choose your hotel for aren't open, and there are other nice hotels in the area who have nice accommodations for a similar price, you should offer your guests something in return or a lower rate. I even paid for the morning breakfast package for 2 people and while the breakfast was OK, they charged us $3 a glass extra for OJ. The room was nice and the location was good, but I would've booked elsewhere for a similar price if I would've known. Should be very nice after the remodel is complete.
3 out of 5
by A verified traveler

Posted Apr 5, 2016
staff not very nice.........................................................................
5 out of 5
by Patrick from Glen Ellyn, Il

Great place

Posted Apr 4, 2016 on Hotels
Stopped on way back from Florida. Quick, efficient check in. Excellent room.
3 out of 5
by Terry from Kohler

Posted Apr 4, 2016 on Hotels
When I booked the res. it didn't mention the pool was being renovated...03/26/16 Good thing I was only staying for one night.
4 out of 5
by A verified traveler

Traveling thru

Posted Mar 24, 2016
Bed sheets and blankets were wonderfully cozy. It was a beautiful hotel. Larry was very helpful. Female staff at front desk were unfriendly and snotty to co workers.