Overall hotel is very stylish and comfortable. Spacious in all aspects, it has an underground garage which comes handy when parking your car. Had a problem using the AC controls in the room. It wouldn't let me raise the temperature so I had to ask for a blanket next night.
At the restaurant: my impression was that the waiters expected anyone in the world to speak Italian. Also, their main focus was on the local and Italian guests, while others, like myself, had to wait long times to be served. I didn't expect this attitude in a Best Western hotel.