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Reviews of La Bastide de Moustiers

4 out of 5
La Bastide de Moustiers
1 Chemin de Quinson, Moustiers-Sainte-Marie, Alpes-de-Haute-Provence

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 76 reviews" "
Rating 8 - Good. 7 out of 76 reviews" "
Rating 6 - Okay. 5 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely inn with spacious rooms with elegant country decor. Fantastic restaurant by Alain Ducasse with multi course dinner and full breakfast. Beautiful property and pool close to Gorges du Verdon for hiking or kayaking.
Stayed 1 night in Sep 2023
Response from Bastide's team on Oct 21, 2023
Dear Madam, All the Bastide's team thanks you for your experience sharing. We are happy to read that your stay was up to your expectations and we hope to have the chance to welcome you next time in our Inn in Provence. Truly yours,

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Exceptional Experience
This was an exceptional experience. The property is fantastic. The food was exquisite. The service was perfect.
Stayed 1 night in Apr 2023

10/10 Excellent

kristyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Property with an excellent staff and amazing Michelin Star restaurant!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location
Beautiful location and the hotel is stunning. The restaurant was amazing and the nearby town of Moustiers Sainte Marie is quaint and worth a visit .
Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming in every way. Lovely gardens, yummy breakfast. Restaurant was closed when we were there on a Tuesday. Can’t wait to return another time to experience it.
Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Stayed 2 nights in Aug 2022

6/10 Okay

Jonathan

Liked: Cleanliness
It was shoulder season when we stayed (mid October), but the grounds were not well kept. The pool was heated and “open” but none of the chairs were set up to enjoy the amenity which was disappointing. The hotel and room was quaint but I didn’t feel that the price reflected the quality of the hotel
Stayed 1 night in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete bliss and relaxation - perfect stay, can find no faults
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dreamy stay in the south of France
I ADORE the Bastide de Moustiers. This is the third time I've stayed at the hotel and it has yet to let me down on any front. A true gem in one of the most stunning areas of Provence.
Stayed 1 night in Aug 2019

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, staff extremely helpful. issues with wi-fi
Stayed 2 nights in Jul 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and warm. The environment was amazing in terms of proximity to nature. The hotel decorations were surprising and beautiful.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience from the moment you arrive to the exceptional chef and staff in the restaurant
Stayed 3 nights in Mar 2019

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
La Bastide was a lovely hotel, with pretty rooms, nice outdoor space, and a great restaurant. It's very well located if you want to explore the Verdon Gorge and St. Croix lake. The town of Moustiers, about a 5 minute drive away, is also very lovely.
Stayed 2 nights in Sep 2018
Response from Sarah Chailan on Oct 12, 2018
Dear Madam, We have been pleased to welcome you at the Bastide de Moustiers. It is a real pleasure for our team you enjoyed your experience. We shared your feedback with all the team and we thank you for all your comments We hope to see you again soon in our wonderful inn, Best regards,

10/10 Excellent

deborah, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Views of Moustiers-Sainte-Marie
Beautiful hotel and grounds around the hotel and views of Moustiers town. The restaurant was excellent and even had a kids menu
Stayed 1 night in Aug 2018
Response from Sarah Chailan on Sep 1, 2018
Dear Madam, Dear Sir, We have been pleased to welcome you the Bastide de Moustiers. It is a real pleasure for our team you enjoyed your experience. We shared your feedback with all the team and we thank you for all your comments We hope to see you again soon in our wonderful hotel, Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and impeccable service
Service was amazing. Staff has an attentive eye for detail and goes above and beyond. Beautifully maintained grounds. Location is nice, a bit outside of the city center, but an easy walk, about 15 min strolling pace. Rooms are comfortable, clean, quiet, and very private. Wonderful--everything fresh and homemade.
Stayed 1 night in Jul 2018
Response from Sarah Chailan on Aug 18, 2018
Dear Madam, Dear Sir, We want to thank you for your comments. We are very sensitive to the remarks of our clients. Your positive feedback is a real encouragement for our team. We are delighted to read that you have enjoyed your meal with us and thank you for your very kind comment. It allows us to understand client's perception and what we need to do to improve our service. We hope to see you again at la Bastide de Moustiers to provide you a service which match with your needs. Best regards,

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome! Top Notch!
Awesome in every way. Great venue, great service, great food. Every detail attended to.
Stayed 1 night in Jul 2018
Response from Sarah Chailan on Aug 4, 2018
Dear Sir, We want to thank you for your comments. We are very sensitive to the remarks of our clients. Your positive feedback is a real encouragement for our team. We are delighted to read that you have enjoyed your meal with us and thank you for your very kind comment. It allows us to understand client's perception and what we need to do to improve our service. We hope to see you again at la Bastide de Moustiers to provide you a service which match with your needs. Best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb hotel and restaurant
A fantastic hotel and restaurant. We have stayed at some amazing hotels over the years and this is among the best.
Stayed 3 nights in Jul 2018
Response from Sarah Chailan on Aug 6, 2018
Dear Sir, First of all, our entire team would like to thank you for all your words about your stay. We are very sensitive to the remarks of our clients. It allows us to understand client's perception and what we need to do to improve our service. We hope to see you again at la Bastide de Moustiers. Best regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
On a two week trip throughout the south of France, this was our favorite. Very memorable room with private outdoor deck and mountain view towards Moustiers. Excellent service and the fantastic Michelin starred restaurant is a must. 15 min walk from the hotel into the town, which is honestly magical with waterfalls flowing right through the village. Then easy access to kayaking the surreal Verdon Gorge and seeing the endless lavender fields of Valensole. If you're thinking of a Provencal visit, Bastide de Moustiers is a perfect stay.
Stayed 2 nights in Jul 2018
Response from Sarah Chailan on Aug 4, 2018
Dear Sir, We have been pleased to welcome you at the Bastide de Moustiers. It is a real pleasure for our team you enjoyed your experience. We shared your feedback with all the team and we thank you for all your comments We hope to see you again soon in our wonderful inn, Best regards,

10/10 Excellent

John, Naples FL

Liked: Staff & service
A great experience. We have been there several times and just as good as before. Love the garden, the food and the buildings.
Stayed 1 night in Jun 2018
Response from Sarah Chailan on Jun 23, 2018
Dear Madam, Dear Sir, We have been pleased to welcome you at the Bastide de Moustiers. It is a real pleasure for our team you enjoyed your experience. We shared your feedback with all the team and we thank you for all your comments We hope to see you again soon in our wonderful inn, Best regards,

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour and stay here.
This place was food and wine heaven! If you do stay here make sure to eat at the restaurant for dinner the food was exquisite! Room and bed was also super comfortable. Internet is limited but this isn’t the place you go to spend time on your devices.
Stayed 1 night in May 2018
Response from Antonin P on Jun 9, 2018
Dear Madam, Dear Sir, We have been pleased to welcome you at the Bastide de Moustiers. It is a real pleasure for our team you enjoyed your experience. We shared your feedback with all the team and we thank you for all your comments We hope to see you again soon in our wonderful restaurant, Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Sarah Chailan on May 19, 2018
Dear Madam, Dear Sir, We have been pleased to welcome you at the Bastide de Moustiers. It is a real pleasure for our team you enjoyed your experience with us. We shared your feedback with all the team and we thank you for all your comments We hope to see you again soon in our wonderful inn, Best regards,

10/10 Excellent

Michelle, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in our 3 week trip
We were in France for three weeks and this was our favorite hotel. The hotel is charming and comfortable, the setting is breathtaking. The staff was incredible (thank you Clara!). Food... perfect. Dinner... divine. And the village is stunning. We can’t wait to go back!
Stayed 2 nights in Oct 2017

10/10 Excellent

Nuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places to stay--anywhere.
Excellent in every way: location, grounds, interior, room, restaurant, and -- especially -- the staff and service provided.
Stayed 1 night in Sep 2017
Dear Madam, Dear Sir, We want to thank you for your comments. We are very sensitive to the remarks of our clients. Your positive feedback is a real encouragement for our team. We are delighted to read that you have enjoyed your stay with us and thank you for your very kind comment. It allows us to understand client's perception and what we need to do to improve our service. We hope to see you again at la Bastide de Moustiers to provide you a service which match with your needs. Best regards,

10/10 Excellent

SG, new york, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous stay
My husband and I enjoyed two nights at La Bastide de Moustiers. The room was beautiful and elegant. Both the dinner and breakfasts were lovely. I would highly recommend.
Stayed 2 nights in Sep 2017
Response from Antonin PELLOUX on Oct 3, 2017
Dear Madam, Dear Sir, We have been pleased to welcome you at the restaurant of the Bastide de Moustiers. It is a real pleasure for our team you enjoyed your culinary experience. We shared your feedback with all the team and we thank you for all your comments We hope to see you again soon in our wonderful restaurant, Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful setting
Mellow, relaxed , beautiful. Such an amazing setting. The hotel grounds are perfect. The rooms delightful. The staff are excellent. Food very good. Loved it. Would love to return.
Stayed 2 nights in May 2017
Response from Sarah Chailan on Jun 17, 2017
Dear Madam, Dear Sir, We want to thank you for your comments. We are very sensitive to the remarks of our clients. It allows us to understand client's perception and what we need to do to improve our service. First of all, our entire team would like to thank you for all your words about your stay, it is the best answer we can get after a stay. We hope to see you again at la Bastide de Moustiers to provide you a service which match with your needs. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind
Absolute perfection. Charming, stylish, elegant, best Chef on site,...
Response from Antonin Pelloux on May 21, 2017
Dear Madam, Dear Sir, We thank you for taking the time to share your experience on Expedia. Your positive feedback is a real encouragement for our team. We are delighted to read that you have enjoyed your stay with us and thank you for your very kind comment. The whole Team will look forward to welcoming you again at la Bastide de Moustiers. Yours sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds and gardens! Not many indoor spaces to sit and relax though. Our room was converted from the servants' quarters. It was quaint though small. I liked the bed. The bathroom was very clean. The restaurant is okay — for a total seating of 32 people and 4 staff members at front of the house (host and sommelier included), they seemed rushed and scattered. They forgot one of my drink requests. The tasting menus were good generally. The soupe au pistou was delicious, with fresh herbs and vegetables directly from the gardens, but the portion of pork was too bland and generous.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maxim, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Absolutely incredible. Friendly staff, AMAZING food, beautiful views. Would highly recommend.

6/10 Okay

Kim, California

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overpriced
I was disappointed with our visit. In my booking request I specifically stated "spacious" as we travel for 2 months and have considerable luggage. accommodation was very small, although attractive and once we had semi unpacked (there was only a tiny wardrobe etc.) we felt very uncomfortable. To be fair, when we explained our concerns, we were moved to another room, which was slightly larger. Staff were very helpful and pleasant and did their best. However, the Bastide in our opinion is overpriced and did not even include breakfast which was an additional EUR50.00 for two persons and was fairly modest in comparison with the delicious and plentiful breakfasts served in Austria and Italy. For the price charged we expected a larger and more comfortable room and certainly breakfast included. We feel that our booking request was not given sufficient consideration, even though we understand that it can only be a "request", we should have been informed in advance that rooms are tiny as we would not have booked with this establishment. The biting flies are a very real problem at this time of the year and we do feel that the Bastide could have made an effort to use "plug in" deterrants in room and public areas and also by the pool. Having the cheese consumed by flies before being served was very offputting. Its a very unpleasant and serious problem and needs to be addressed. Can only hope that the kitchen has some sort of fly screens!!!!!!!

8/10 Good

Gerald, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moustier Sainte-Marie
Wonderful property in a wonderful village

10/10 Excellent

Linda, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back...
Charming boutique hotel near the picturesque town of Moustiers-Sainte-Marie & lake of Sainte-Croix. Stunning scenery + loads to do around: hiking, climbing, kayaking, paragliding. Tons of walking paths in the area too, though be warned: it's so beautiful you'll probably have to stop every 2 metres to take a photo... Hotel staff couldn't be more helpful / friendlier. Restaurant serves top-notch gourmet food. We had such a great time that we started planning for our next trip there as soon as we boarded the plane back to London - obviously with a stay at La Bastide de Moustiers!

10/10 Excellent

Jkingston, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel and restaurant
This is a lovely hotel. It is set into beautifully laid out and maintained gardens which ooze charm. The staff is extremely welcoming and friendly. Our room was lovely and quiet. I can think of only two criticisms. First, although the restaurant is solidly worth its one Michelin star, they were a touch rigid in dealing with the menu. When we wanted to substitute one item on set menu, the answer was a rather brusque "no". That lack of accommodation was not fitting to the ambiance of the hotel and restaurant. Second, the wifi is pre-historically slow. But that often is the case in French hotels.

8/10 Good

Marge, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting. Lovely room. Excellent food but overpriced.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
The setting, the building, the service, the restaurant are all first class and beyond. Wish we could have stayed forever. A dinner that I will never forget!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great stay for the price
Really enjoyed the experience although the hotel felt dated.

10/10 Excellent

Karen, North Carolina, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
The hotel was top quality, lots of character, friendly staff and excellent service. Food was delicious.

10/10 Excellent

ken, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special
What a magical place - a friendly welcome, charming rooms and beautiful food and wine. An absolutely flawless experience - will return.

10/10 Excellent

Gitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Bastide's team on Aug 27, 2023
Dear Madam, Dear Mister, We thank you for sharing your experience in our inn and we hope to welcome you another time. Yours sincerely,

10/10 Excellent

YUI, RYUGASAKI

Stayed 1 night in Jul 2023
Response from Bastide's team on Aug 27, 2023
Dear Madam, Dear Mister, We thank you for sharing your experience in our inn and we hope to welcome you another time. Yours sincerely,

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'adresse parfaite.

10/10 Excellent

dafna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Jaana

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2019