Front of property

Reviews of Greenway Woods Resort

3 out of 5
Greenway Woods Resort
Vintage Drive, Off R40 to Hazyview, Mbombela, Mpumalanga

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 85 reviews" "
Rating 8 - Good. 29 out of 85 reviews" "
Rating 6 - Okay. 23 out of 85 reviews" "
Rating 4 - Poor. 8 out of 85 reviews" "
Rating 2 - Terrible. 4 out of 85 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Livit

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot comment. Reception was from a security guard. No staff in reception.
Stayed 1 night in Oct 2023

6/10 Okay

Dilankumar

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent by need some
Friendly staff sabotaged by management, I asked for extra towels and they said the hotel was busy and they had none.
Stayed 1 night in Sep 2021

10/10 Excellent

Khomotso

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Greenway woods resort
The place was so amazing,the rooms were clean. .not to talk about the nature outside..green and beautiful,swimming pool was lovely also...i would recommend people to visit Greenway woods resort
Stayed 1 night in Oct 2020

6/10 Okay

Ivanka

Stayed 3 nights in Dec 2019

6/10 Okay

Terence

Traveled with group
Disliked: Staff & service
Mphumalanga stay over.
After our visit to the Kruger National Park we wanted to stay in Mphumalanga for a few days to take in the sites, I booked 2 rooms and requested adjoining, ground floor rooms. We got 2 rooms which were some distance apart. The one 3 sleeper room was also a first floor unit. This accommodation offers self catering with braai facilities at each room. No grids or coal trays were supplied and initially we were told we could not braai at our rooms. After unpacking I realised the distance apart was going to complicate our stay. After discussions with reception they were able to give me an adjoining room, something they were not able to do when we checked in 1 hour earlier. Overall it was pleasant staying there, once issues had been resolved.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Alvin

Liked: Staff & service
Disliked: Property conditions & facilities
Greenways
It is a lovely setting but the rooms are pretty shabby and not the cleanest, the beds for instance are difficult to get out! i believe the owners are just milking the location and not investing in the resort.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Chris Ferreira on Apr 11, 2017
Thank you. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When we arrived they had no record of our booking until I phoned my husband to ask who we booked through did the receptionist bother to look in the back office. She seemed to wait until I got really annoyed. Once we checked in everyone was very pleasant.
Response from General Manager on Feb 21, 2017
Good Evening Heather Apologies for the inconvenience on arrival. I am happy to see you enjoyed the rest of your stay with us. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

6/10 Okay

Renaldo

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on Feb 21, 2017
Good Evening Ronaldo Thank you for the rating. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

6/10 Okay

Verified traveler

The rooms were average but i enjoyed the variety of games made available to us.we realised when we got there that our room didn't have a fridge which we needed for our baby's food, but when we enquired they provided us with one. Very friendly staff.
Response from General Manager on Feb 21, 2017
Good Evening Thank you for the great feedback! We hope to see you soon. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

10/10 Excellent

Daisy

Liked: Cleanliness, room comfort
Fix the bathroom door at 4a
Good
Response from General Manager on Feb 21, 2017
Good Evening Daisy Thank you for the feedback. We will definitely fix that door. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

6/10 Okay

Stephanus

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Need maintenance
TV was not working. No kettle in the room. Shower head restricted water flow too much
Response from General Manager on Dec 2, 2016
Good Morning Thank you for the feedback. We are using "low-flow" showerheads in order to safe water and electricity. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Secluded hotel, great location
Out of town, in bush like setting. Good for quiet rest and relaxation. 30 minutes to Kruger Park reserve.
Response from Chris on Oct 19, 2016
Good Afternoon Thank you for the review. Please accept my apologies for the delay during check-in. I am happy to see you enjoyed the rest of your stay. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the place is located in a quite area and the area is beautiful, but the room i stayed in was so disappointing, no Wifi as advertised, no microwave, no bar fridges, the cupboard for storing clothes looks terrible, the walls are dirty and the lastly the shower take the cup, i have never seen a shower head so close to the wall, showering there poses a risk. breakfast was exceptional and the supper we had was great.
Response from General Manager on Oct 12, 2016
Good Morning Please allow me to thank you for taking the time to complete our guest survey. It is absolutely necessary for us to know how our guests experience our service. I am very happy to see you enjoyed the Restaurant, as well as the location of Greenway. Please accept my apologies regarding the room issues mentioned. We do have a variety of rooms available, it all varies in size. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

4/10 Poor

gm, maputo, mz

Disliked: Cleanliness, staff & service, room comfort
Rooms need to be refurbished. Rooms need to be cleaner Gardens well kept and clean Breakfast average Staff friendly
Response from Chris on Aug 24, 2016
Good Evening gm Thank you for the feedback, it only assist us to improve. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

6/10 Okay

HDforhotels

Disliked: Staff & service, property conditions & facilities
Response from Chris Ferreira on Jul 13, 2016
Thank you for the rating. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

10/10 Excellent

beverley, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT STAY!!!
Really enjoyed our stay, will definately be back. Patience is a wonderful young lady and her service is outstanding.
Response from Chris Ferreira on Apr 10, 2016
Good Morning Beverley Thank you for the great feedback, especially regarding Patience. Looking forward having you back with us at Greenway soon. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

8/10 Good

Liesl

Liked: Staff & service, property conditions & facilities, room comfort
Response from Chris Ferreira on Mar 31, 2016
Thank you very much Liesl. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

4/10 Poor

Colin, Sandton

Liked: Cleanliness
Disliked: Staff & service
Management needs a lot of work
The management and catering of the dining room were very poor and badly overpriced. The pool was kept clean but the surrounding area was completely ignored. by the end of the day the area around the pool was filthy.
Response from Chris Ferreira on Jan 13, 2016
Good Morning Colin Thank you for the feedback. Please accept my apologies for the inconvenience experienced during your stay with us at Greenway. We will definitely improve on maintaining the cleanliness in the public areas. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Chris Ferreira on Nov 27, 2015
Good Morning Thank you very much for the feedback. Kind Regards Chris Ferreira Greenway Woods Resort

8/10 Good

Nombuso

Liked: Staff & service, room comfort
Response from Chris Ferreira on Oct 5, 2015
Kind Regards Chris Ferreira General Manager THREE CITIES Greenway Woods Resort

6/10 Okay

Martie, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay
I was prepared for the 2 single beds, and was prepared to move them together in order for my husband and I to sleep next to each other. The room was okay, and the parking not too far. I was a little disappointed in the buffet, as the variety was too little if you only took the main, and was too expensive to add salads. My husband and I was VERY disappointed to see that there was no golf course on the resort, as this is what we understood from the pictures. The golf course next to you was fully booked, so we had to drive to Nelspruit. At least we played great golf at Nelspruit. My suggestion is that you should just either make it clear that the golf course is next to you or just remove the golf pictures. Regards,
Response from Chris Ferreira on Aug 19, 2015
Good Afternoon Martie Thank you for the feedback. Please accept my sincere apologies for the misunderstanding regarding the golf course. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

6/10 Okay

Ronaldo, Hartbeespoort

Average
Will not visit this facility again. Well situated but not what I expected.
Response from Chris Ferreira on Aug 19, 2015
Good Afternoon Ronaldo Thank you for the feedback. I am disappointed that we did not meet your expectations. Please accept my sincere apologies. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

8/10 Good

David, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great layover spot after exiting Kruger.
Great location for those leaving Kruger Park from the Numbi gate near sunset. Difficult to drive on local roads after dark, but highways are well maintained here and hotel is easy to find. Did not get to enjoy the golf course, but staff was friendly and helpful. Rooms were small but standard for a 100+ unit hotel. Breakfast buffet was excellent.
Response from Chris Ferreira on Jul 20, 2015
Good Morning David Thank you very much for the great feedback. We are looking forward having you back at Greenway soon. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Fine place to stay. Bit older but nice. Very friendly chap that comes round every night and makes fire in the fireplace.
Response from Chris Ferreira on Jul 20, 2015
Good Morning Thank you very much for the great feedback. I will convey the message to the relevant staff member. We are looking forward having you back at Greenway soon. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

8/10 Good

TT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Chris Ferreira on Jul 20, 2015
Good Morning We are looking forward having you back at Greenway soon. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

2/10 Terrible

Andrew, Jhb

Disliked: Staff & service
Lost bookings and misrepresented facilities
Upon arrival, reservation staff had no record of booking, and questioned whether 100% paid - had to "convince" them that the booking was legitimate. No WiFi or Coffee in room, despite specifically stated on booking site. Average at best, rooms basic, comfortable and clean.
Response from Chris Ferreira on May 11, 2015
Good Morning Andrew Thank you for the feedback. Please accept my sincere apologies for the inconvenience experienced. The relevant Departments have been addressed. Kind Regards Chris Ferreira General Manager Greenway Woods Resort.

8/10 Good

Mark, U.S.

Liked: Staff & service, room comfort
Quiet Nature Get-Away
Stayed in a self-catering chalet to sleep 6. Less than 10 min away from town with grocery stores, shops, and restaurants. Beautiful views. Very quiet and peaceful. Close to Kruger Park. Has pool, dining, full-service spa, playground w/ in-ground trampoline, outdoor chess board, free covered parking...peacocks, ducks, and guinea fowl roam the grounds. Plenty of grass for kids to run. Definitely could use some updating. But if you are looking to be in nature without actually camping, having some luxuries thrown-in, and close to Kruger Park, this is the place!
Response from Chris Ferreira on Apr 23, 2015
Good Morning Mark Thank you very much for the feedback, much appreciated. We hope to have you back at Greenway soon. Kind Regards Chris Ferreira General Manager Three Cities Greenway Woods Resort

8/10 Good

TT, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Tranquil location, great stay
Definitely worth another visit. The food is great...
Response from Chris Ferreira on Mar 30, 2015
Good Afternoon TT Thank you very much for the review. We hope to see you back at Greenway soon. Kind Regards Chris Ferreira General Manager Three Cities Greenway Woods Resort

8/10 Good

Sinish, Johannesburg

Liked: Staff & service, room comfort
Service with a smile
Had a great stay...staff was unbelievably accommodating and friendly. They did however not have my reservation upon check-in and advised me that they did not receive a deposit from Hotels.com. Please look into this.
Response from Chris Ferreira on Apr 4, 2015
Good Evening Sinish Thank you for the great feedback We will definitely look into the Reservation issues. We hope to see you and your family back at Greenway soon. Kind Regards Chris Ferreira Rooms Division Manager Three Cities Greenway Woods Resort

8/10 Good

Vongai, Johannesburg

stay was ok
Rooms are ok but bathroom door lock was damaged.
Response from Chris Ferreira on Jan 30, 2015
Good Evening Vongai Thank you for the feedback. Please accept my apologies for the bathroom door. I trust you had a relaxing time with us. Kind Regards Chris Ferreira Rooms Division Manager Three Cities Greenway Woods Resort

6/10 Okay

Sisa, Johannesburg

Liked: Cleanliness, staff & service
Reliable - no bells and whistles
Reliable 3 star hotel for a family weekend, nothing to blow your mind away. Good location and great surroundings to explore the lowveld.
Response from Chris Ferreira on Jan 24, 2015
Good Afternoon Sisa Thank you for the feedback, we always appreciate. Kind Regards Chris Ferreira General Manager Three Cities Greenway Woods Resort.

8/10 Good

Elsa du Plessis, Groblersdal

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Every thing was good, except for the shower in the bath. That is not a good idea, because the water spilled everywhere. It would have been better if there was a proper shower in the room. Elderly people can't bath anymore and therefor prefer a shower.
Response from Chris Ferreira on Jan 3, 2015
Good Evening Elsa. Thank you very much for the feedback. We will definitely take the suggestions regarding the showers into consideration. Kind Regards. Chris Ferreira. General Manager. Three Cities Greenway Woods Resort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
comfy beds
The hotel is very nice but needs a bid of revamp (new doors, heater, carpets, outside furniture, etc) There was no information about the area in the chalet, for example things to do around the area. There must be rules in the charlet, e.g. loud music by other guests
Response from Chris Ferreira on Nov 8, 2014
Good Afternoon. Thank you very much for the feedback. We will definitely take your valuable suggestions into consideration. I am very happy to see you enjoyed the rest of your stay with us, and we hope to see you and your family back at Greenway soon. Kind Regards Chris Ferreira General Manager Three Cities Greenway Woods Resort

10/10 Excellent

Maria João Ramos

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Chris Ferreira on Sep 13, 2014
Good Morning Maria Thank you very much for the review. We hope to see you and your family back at Greenway in the not so distant future. Kind Regards Chris Ferreira Acting General Manager Three Cities Greenway Woods Resort

10/10 Excellent

Martin, Centurion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
I went to rest with my partner and rest we did!!
Response from Chris Ferreira on Sep 20, 2014
Good Evening Martin Thank you very much for the feedback, we appreciate it very much. I am very happy to see you enjoyed your stay with us, and had a good rest. We hope to see you back at Greenway soon. Kind Regards Chris Ferreira Acting General Manager Three Cities Greenway Woods Resort

8/10 Good

Phillip, Centurion, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and location.
Friendly staff and well maintained hotel and rooms. Location to Numbi gate, Nelspruit and surrounding areas very good and will stay here again.
Response from Chris Ferreira on Sep 13, 2014
Good Morning Phillip Thank you very much for the feedback. We really appreciate it. We hope to see you and your family back at Greenway soon. Kind Regards Chris Ferreira Acting General Manager Three Cities Greenway Woods Resort.

2/10 Terrible

joao, Maputo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good
booked for 3 nights and only staied 1
Response from Chris Ferreira on Jul 20, 2015
Good Morning Joao Thank you for the feedback. Kind Regards Chris Ferreira General Manager Greenway Woods Resort

4/10 Poor

thandie, witbank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs to improve on the the rooms. The linen is of poor quality, beds don't even have flat sheets and they are no bed converters for the beds, a flat sheet is utilized to hold the two bed together. The inner is of such poor quality and ill fitting on the duvet.
Response from Chris Ferreira on Aug 23, 2014
Good Afternoon Thandie We want to thank you in taking the time to complete the survey. We appreciate all feedback from our guests. Please accept my sincere apologies for the inconvenience you experienced. The point you raised about the linen is valid and we will definitely take it into consideration. Kind Regards Chris Ferreira Acting General Manager Three Cities Greenway Woods Resort

10/10 Excellent

RK Naidoo, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
My stay was pleasant, what impressed me most was the helpful nature of the management, there was a huge accident on the main road, all access roads to the resort were closed, I could not get to the resort using the roads, the closest I could be dropped off was about 3kms away, the resort sent a member of the management team on foot & escorted me to my room, this is what I rate them "going the extra mile".
Response from Chris Ferreira on Aug 16, 2014
Good Evening Mr Naidoo We want to thank you in taking the time to complete the guest survey, we appreciate all comments from our guests. I will extend your gratitude to the team for assisting you getting to Greenway safely. We hope to see you and your family back at Greenway in the not so distant future. Kind regards Chris Ferreira Acting General Manager Three Cities Greenway Woods Resort

10/10 Excellent

Wayne, Mozambique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and so close to the White River gol
I had a nice and relaxing stay, the staff were helpful and the surroundings peaceful.
Response from Chris Ferreira on Jan 3, 2015
Good Evening Wayne We want to thank you in taking the time to complete the guest survey, we appreciate all feedback from our guests. I am very happy to see you enjoyed your stay with us. We hope to see you and your family back at Greenway soon. Kind Regards Chris Ferreira Acting General Manager Three Cities Greenway Woods Resort

6/10 Okay

BITTERSWEET, MPUMALANGA

NICE LOCATION
Response from Chris Ferreira on Jul 19, 2014
Thank you very much for the feedback BITTERSWEET, we appreciate that. We hope to see you and your family back at Greenway in the not so distant future. Kind Regards Chris Ferreira Three Cities Greenway Woods Resort

4/10 Poor

JakiSpring, Johannesburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
2.5 star
Love the people at the hotel, friendly and helpful. The food was questionable, I ordered a cauliflower and blue cheese souffle was given a "quiche of sorts with carrots, mushrooms and not a hint of blue cheese or cauliflower. The bin in the kitchen of the unit did not have a lid. Gross. The showers had SHOWER CURTAINS - in a hotel room.. my room smelled of urine. The place could use a good scrub down there is a lot of grime everywhere.

10/10 Excellent

Farhad, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location to Kruger Park
Comfortable and relaxing stay
Response from Chris Ferreira on Jul 19, 2014
Thank you very much for your feedback, we really appreciate that. We hope to see you and your family back at Greenway in the not so distant future. Kind Regards Chris Ferreira Three Cities Greenway Woods Resort

8/10 Good

Maphanga, Secunda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stay was great thank you.
Response from Chris Ferreira on May 31, 2014
Good Morning Mr Maphanga We want to thank you in taking the time to complete the guest survey. We appreciate all comments from our guests. I am very happy to see you enjoyed your stay with us, and we hope to see you and your family back at Greenway in the not so distant future. Regards Chris Ferreira Rooms Division Manager Three Cities Greenway Woods Resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Oct 12, 2016
Thank you very much.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Response from General Manager on Oct 12, 2016
Thank you very much.

8/10 Good

Wayne, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities
Just right for the golf course
A friend and I shared a twin room on our golfing trip to White River. The location was ideal for the White River Country Club and the security seemed to be good. The bar and general facilities were pleasant and the staff friendly and willing to help with all enquiries. The bedroom was compact and the bathroom small (with a bath and hand held shower) but as we were out a lot of the time we did not require a larger room. We stayed at a price that was on offer which made the hotel very reasonable. If I had paid full price I might not have been so happy. I will stay again especially when I am going to play golf at White River.
Response from Chris Ferreira on Aug 23, 2014
Good Afternoon Wayne We want to thank you in taking the time to complete the guest survey. We appreciate all comments from our guests. I am very happy to see you enjoyed your golf as well as your stay with us, and we hope to see you and your family back at Greenway in the not so distant future. Regards Chris Ferreira Rooms Division Manager Three Cities Greenway Woods Resort

10/10 Excellent

Sydney shingange, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooms are beautiful & clean
We enjoyed are vacation to the last day, the breakfast was very nice and the staff are helpful and very kind
Response from Chris Ferreira on Apr 26, 2014
Good Afternoon Mr Shingange We want to thank you in taking the time to complete the guest survey. We appreciate all comments from our guests. I am very happy to see you enjoyed your stay with us, and we hope to see you and your family back at Greenway in the not so distant future. Regards Chris Ferreira Rooms Division Manager Three Cities Greenway Woods Resort