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Get an overview of this hotelEco-friendly hotel with restaurant and outdoor pool


Located in the heart of Nelspruit, this eco-friendly hotel is 2 mi (3.2 km) from Nelspruit Market and within 6 mi (10 km) of Lowveld Botanical Garden and Nelspruit Golf Club. Casterbridge Country Shopping and Sudwala Caves are also within 25 mi (40 km).

Hotel Features

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Other amenities include a conference center, WiFi in public areas, and conference rooms.

Room Amenities

All 104 rooms have LCD TVs with satellite channels and feature kitchens with refrigerators, stovetops, and microwaves. Other amenities available to guests include living rooms, WiFi, and room service.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge. Event facilities include a conference center and conference space. This eco-friendly hotel also offers an outdoor pool, a garden, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Bar/lounge 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Computer station 
  • Conference center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Garden 
  • Luggage storage 
  • Number of meeting rooms - 5 
  • Outdoor pool 
  • Pool sun loungers 
  • Restaurant 
  • Self parking (surcharge) 
  • Total number of rooms - 104 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Kitchen  
  • Microwave  
  • Outdoor pool  
  • Refrigerator  
  • Rollaway/extra beds available  
  • Separate living room  

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Hair dryer (on request) 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Kitchen 
  • LCD TV 
  • Microwave 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate living room 
  • Stovetop 
  • WiFi (surcharge) 

Where to Eat

English breakfasts are available for a surcharge and are served each morning.

Mercure Nelspruit Hotel has a restaurant on site.

Room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 150.00 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • 1 percent tourism fee will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for English breakfast: ZAR 140.00 for adults and ZAR 70.00 for children (approximately)
  • Airport shuttle fee: ZAR 400
  • Rollaway bed fee: ZAR 150.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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