Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
99% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Schönes Hotel nahe dem Eingang zum Krügerpark

Posted Dec 28, 2015
Pros: Die Lage nahe dem Krüger-Park
Location: Safari im Krüger Park
haben sehr schöne Tage im Krüger-Park verbracht, da die Camps dort voll waren, sind wir auf das Hotel ausgewichen, war ein sehr schöner Aufenthalt
4 out of 5
Recommended
for Everyone
by A verified traveler from Johannesburg

Excellent location

Posted Dec 21, 2015
Lovely surroundings. Walking distance to the Sabie River. Viewing deck offered sightings of elephants and hippos. Most staff were very friendly; some need a lot more training.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hyderabad, India

Family and Couples Friendly Hotel @ Gate Entrance

Posted Dec 20, 2015
Pros: Hotel location Ground transport coordination Helpful staff
Cons: Wifi in guest rooms
Location: Kruger Park is next door; Panarama canyons are within 30 minutes; Moholoholo and Cheetah Project animal rehab centers are within 90 minutes
This hotel may not be quite as fancy as the other resort option in the area but it has a delicious breakfast and dinner available and wonderful staff helping throughout the stay. It is locate within walking distance of the Kruger Gate entrance to Kruger Park (though obviously you would need to be coming in a vehicle in order to enter the park). For those who don't have their own vehicle, the hotel has a travel desk available to arrange day trips to the park and other surrounding attractions. If your trip starts early before the breakfast is served (before 6:30AM), the hotel provides a boxed breakfast you can take with you (just make sure baboons don't steal it like they did to us!) We stayed here for my wife's 30th birthday and have no regrets about this. They were not able to arrange a special cake or dinner, and the dinner service feels a bit like a cruise in that the staff will assign you a table and bring a few basics but otherwise you are on your own to attack the buffet. As of this writing (12/20/15) they had a marshmallow roasting pit which was clearly a hit with kids. Wifi is available in the main lobby area, the bar area, and near the swimming pool. It is does reach to all the guest rooms, but when you have a signal it is decently fast (5mbps) and stable.The rooms are decently sized with refrigerator, flat screen, and sliding door windows. The bathrooms are clean and modern but not luxurious. The main pros of this hotel are the location and the great staff.
5 out of 5
Recommended
for Couples
by A verified traveler

Ideal für Fahrten in den Krügerpark

Posted Nov 5, 2015 on Hotels
Schöne Anlage. Zimmer sauber, gut ausgestaatet und groß. Ordentliches Frühstück und (bei Buchung mit Abendessen) ein qualitativ ansprechendes AE. Direkt neben dem Krüger-Gate gelegen. Für Selbstfahrer ideal. Safaris können auch im Hotel gebucht werden.
4 out of 5
Recommended
for Families
by jean francois from st François Longchamp

Tres bien bon, rapport qualité prix

Posted Nov 3, 2015 on Hotels
hôtel très bien situe a l’entrée du parc Kruger.Belle chambre,Bon accueil,beau complexe avec une belle vue sur la rivière et des animaux, plein de petit endroits surélevés avec fauteuils et sièges, le spa très tranquille sur une terrasse.Parking pratique. Excellent petit déjeuner Petit bémol le soir repas un peu type grande collectivité...et propreté de la piscine.
5 out of 5
Recommended
for Families
by JOSETTE

This traveler left a rating score only Posted Oct 31, 2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

Schönes Hotel direkt am Kruger Gate !

Posted Oct 12, 2015 on Hotels
Sehr schöne Hotelanlage wenige Meter vom Kruger Gate entfernt. Zimmer ausreichend groß mit Sitzecke, Kaffeekocher, Safe etc. Frühstück und Abendessen sowie Restaurant für den Mittagssnack hat uns auch sehr gut gefallen. Personal freundlich und sehr hilfsbereit. Highlight: auf der Aussichtsterrasse des Hotels sitzen, einen Kaffee von der Bar und Elefanten beobachten! Einzige, aber wirklich kleine Nachteile: Anlage sehr weitläufig( Weg von der Rezeption zum Zimmer kann schon ein paar Meter sein), gratis-WLAN nur im Bereich rund um die Rezeption, Fitnesseinrichtung klein und teilweise defekt aber dafür mit Super-Aussicht! Also insgesamt klare Empfehlung und eine sehr gute Alternative zu den Camps im Park und den deutlichen teureren Private Reserves! Wir würden es jederzeit wieder buchen.
Comment from Hotel Management
Jan 2, 2016 by Francious Meyer, Hotel Management
Lieber Gast, Vielen Dank für die Bewertung und Feedback. Wir freuen uns, dass Sie Ihre Zeit im Protea Hotel Kruger Gate genossen haben. Wir freuen uns, auch in Zukunft wieder begrüßen Sie. Mit freundlichem Gruß, Francious Meyer, Hauptgeschäftsführer
4 out of 5
Recommended
for Getaway With Friends
by Jorge Moises from Mexico

Mal servicio

Posted Sep 25, 2015 on Hotels
Excelente Hotel, terrible servicio
Comment from Hotel Management
Jan 2, 2016 by Francious Meyer, Hotel Management
Dear GUEST, Thank you for your feedback. thank you for choosing to stay with us. please accept my sincere apologies for the poor service, I will investigate. it is not the standard that we are usually proud to offer. yours sincerely Francios Meyer GM
5 out of 5
Recommended
for Getaway With Friends
by Guoqiang

Posted Sep 24, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by Francious Meyer, Hotel Management
Dear GUEST thank you for choosing to stay with us.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2015 on Hotels