Ratings based on 83 Verified Reviews

3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Aleksey

This traveler left a rating score only Posted May 9, 2016 on Hotels
3 out of 5
by Anna from Blackpool

Mercure great potential if modernised/refurbished

Posted Jul 11, 2015 on Hotels
Definitely not a 4 star hotel, the staff very friendly and kind, however our room needs to be refurbished, carpet heavily stained, tiles on the wall old and need replacement, duvet cover washed out. Air conditioning very much needed, patio needs to be refurbished. During our stay regularly smoke fumes coming from the patio. The reception staff very polite and helpful, also the gentleman working at the bar where the pools and bowling- lovely and kind. Good facilities: bowling 1PLN/1minute, pools-0,50PLN/1minute, very expensive car park 34PLN per day(£7!)got a negotiated discount to 20PLN. Great swimming pool, and excellent areas for kuds. The Hotel placed in a great area, near to the lake, cycle path, number of caffes, also amphitheater.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Lake district base

Posted Jun 13, 2015
Pros: Location and facilities. Very good restaurant but if taking the buffet option get there early as bus loads of tourists descend on the food.
Cons: Darker or heavier drapes would help. Bring eye shades if early sunlight is likely to disturb your sleep.
Location: Lots of towns and lake side drives to explore. Hitler's Wolfs Lair is a short drive away.
Very good hotel if exploring the Lake district. Very good restaurant and staff are very helpful. Some very nice walks along the lakefront close by.
2 out of 5
by Chretien from New York City

Misleading...Four Stars? Hardly.

Posted May 5, 2015 on Hotels
Front desk staff were nice. The room was to put it mildly; stains too numerous to count on the carpet. Grout of shower and bathroom was nearly black. This is by NO means a four start hotel by any measurement, any where in the world.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 16, 2014 on Hotels
5 out of 5
by Franck from Paris

nice stay

Posted Nov 17, 2014 on Hotels
very quiet and cosy room
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 29, 2014 on Hotels
5 out of 5
by Missdthy

This traveler left a rating score only Posted Sep 23, 2014 on Hotels
2 out of 5
by Sebastian from Katowice

hotel for renew

Posted Sep 18, 2014 on Hotels
hotel to renew
4 out of 5
by A verified traveler

Nice, renovated hotel

Posted Sep 15, 2014 on Hotels
Close to the lake, very nice pool and spa. Reasonable price for the offered quality.