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Reviews of Lake Manyara Serena Safari

4 out of 5
Lake Manyara Serena Safari
Lake Manyara National Park, Lake Manyara National Park

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ramadhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs I met were very polite and helpful. The place is quiet and best for relaxation.
Stayed 3 nights in Dec 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Maureen

Liked: Staff & service
Disliked: Property conditions & facilities
Garlic Allergy
Although I had notified Serena Head office of my garlic allergy, Serena Lake Manyara. did not know on arrival. The chef prepared me a separate meal which was excellent. We were invited back for lunch on our return journey to prove that the food could be prepared. We were treated to a special location, excellent food to address the earlier problem. I cannot fault the staff in their desire to remedy the situation and give us a good experience overall.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Food well below average
Stayed 1 night in Jun 2018

8/10 Good

steve, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely view from the pool
Great staff, Nice ambience and very good entertainment though the rooms themselves do not compete with other lodges in the area. Bullfrogs near the restaurant and the infinity pool/bar area are highlights

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Classy Service and Staff
Very Good , Nice Staff , Nice Food , except a TV set & Wi Fi and Mini Fridge in Room , no Iron and Board in Room ,.... rest was all perfect

10/10 Excellent

MIKAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt bra
Fint läge, utmärkt boende och bra service
Stayed 2 nights in Feb 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
がっかり
値段の割にファシリティが良くない。 部屋にはテレビ、冷蔵庫もないし、空調もない。小さい扇風機のみあるが、音がうるさくて眠れない。虫が入るので窓も開けられない。 ２泊したが、食事のメニューはほとんど同じなので連泊は微妙かも。 2階でも部屋からはマニャラ湖は木で全然見えない。
Stayed 2 nights in Dec 2018
Response from Nickson Kanyika on Jan 9, 2019
Dear Guest, Thank you for taking time to share your experience. We are honoured that you chose to stay with us as your preferred Safari Lodge in Tanzania. My apology for the shortfalls during your stay with us. Our aim is to exceed our guests' expectations and we are taking serious and positive your feedback, which will continue to motivate us to improve on our service delivery. Our staffs are our greatest assets and I address the issues and management have taken the corrective action to correct the mistakes. Thank you for your time Nickson Kanyika Lodge Manager|Lake Manyara Serena Safari Lodge P. O. Box 2551| Arusha, Tanzania www.serenahotels.com

10/10 Excellent

Mama, Sachsen-Anhalt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir verbrachten mehrere Tage in diesem Hotel. Wir wurden vom Personal sehr gut umsorgt. Wir fühlten uns sofort wohl. Jeder Wunsch wurde erfüllt. Die Herzlichkeit und Freundlichkeit machen dieses Hotel zu einem Paradies. Unset Lieböingsplatz war am Swimmingpool. Der Ausblick auf den Lake Manyara ist beeindruckend! Vielen Dank dem Team auch für die Überraschung am letzten Abend. Wir wurden mit einem persönlichem Bufett mit Barbecue überrascht.
Stayed 14 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but food needs improvement
Overall the hotel and staff are good. The only thing i strongly reccommend them to work on is the food. Compared to other hotels in the area they are below average. This said, thw rooms were clean and service was good!
Stayed 1 night in Aug 2018

6/10 Okay

pierre, france

Liked: Cleanliness, room comfort
Hard to make it great
It takes us an afternoon to fix a game drive in lake lanyard national park with or own car. The result was nice (after a lot of energy spent...)
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas mal...
Bon séjour !

6/10 Okay

Marcelo, Nairobi

Great location but the hotel needs improvements
We think that the hotel is a little bit old, and, except for the bed, the room is not confortable.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nette Lodge - aber ....
Nette Lodge, netter Service und super Atmosphäre gepaart mit tollem Ausblick und schicken Häuschen! Aaaber: SCHWER zu finden! Wer "suchen" toll findet, ist hier bestens aufgehoben! ... Kleiner Tipp: Einfahrt am Airport wählen und sich nicht verwirren lassen von nicht vorhandenen Wegen!