Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Reviews of Trans World Hotel Kranichhöhe

4 out of 5
Trans World Hotel Kranichhöhe
Bövingen 129, Much, NW

Reviews

8.4

Very Good

Rating 10 - Excellent. 88 out of 227 reviews" "
Rating 8 - Good. 102 out of 227 reviews" "
Rating 6 - Okay. 28 out of 227 reviews" "
Rating 4 - Poor. 9 out of 227 reviews" "
Rating 2 - Terrible. 0 out of 227 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed about how luck I was to end up here. I was worried whether I could find a place where I would be able to check in so late (Sunday 10pm) and if the staff would be able to speak any other language than German. Very comfortable stay in a lovey area of NRW. Unfortunately I could not appreciate all the facilities, which are welcoming with their hours of availability. Now I know where to stay the next time I come to the region.
Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Abdullah

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2019
Response from Nathalie Wisser - General Manager on Nov 21, 2019
Dear Abdullah, thank you for choosing Trans World Hotel Kranichhöhe. Your feedback is a wonderful motivation for the entire team and is very much appreciated. It is our daily ambition to create a comfortable atmosphere for every guest each day anew. We look forward to welcoming you in the near future. Kind regards Nathalie Wisser General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel. Especially after you travel several hundred km. I will return here for sure.
Stayed 1 night in Jan 2019
Response from SD on Feb 7, 2019
Dear guest, thank you very much for your positive comment. We are looking forward to seeing you back soon at the Trans World Hotel Kranichhöhe. Best regards, Nathalie Wisser General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, great staff
Hotel staff were very accommodating, especially since we arrived very late coming from a wedding. The breakfast was nice, if a little underwhelming considering the size of the hotel. The cost of the internal parking spaces was 6 euros for 24 hours and there was very little outside spaces so either get there early or be prepared to pay.
Stayed 1 night in Aug 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in this area
Nice Hotel & very good service Pretty much the best that you can get in this area
Stayed 1 night in Nov 2017
Dear guest, thank you for taking your time and evaluating your stay with us. We are very happy to learn that you enjoyed your stay. Perhaps we see us again in the near future? Kind regards, Dirk Santowski General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GERMANY
EXCELLENT 10/10
Stayed 1 night in Jul 2017
Lieber Gast, 5 von 5 Sternen- vielen herzlichen Dank! Kommen Sie uns bald wieder besuchen. Ihr Jan Rutgers Director of Hotel Operations

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much. The Buffet Breakfast was good. The staff was very friendly and helpful.
Stayed 3 nights in Jun 2017
Dear Guest, thank you very much that you chose to stay at the Trans World Hotel Kranichhöhe. We are happy to hear that you enjoyed your stay with us. We wish you all the best and send warm greetings from Much. Jan Rutgers Director of Hotel Operations

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was not too good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Holiday
It was a great stay, but the Lift was under repair and no alternative. It was the only negative, but other than that it was a great stay and lovely hotel.
Response from General Manager on Sep 6, 2016
Dear guest, Thank you very much for your review. We are very happy that you enjoyed your stay with us . Maybe you will visit us again if you stay in Germany? It would be a pleasure for us. With kind regards, Elke Zäschke General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, beautiful area to visit.
Room was clean and pleasant. Spa area was exceptional. Restaurant food was good.

6/10 Okay

BUSTRAVELLER, LONDON

sport hotel
From cologne airport it is a nightmare to get to - when there - the facilities are ok but basic. Wouldnt stay again

10/10 Excellent

Craig, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities
Great hotel no issues and was perfect for a traveling business stop. Enjoyed the spa area. Would stay again.

10/10 Excellent

Paul, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
The hotel is just in a lovely Overath village the surprising are is so beautiful I would love to recommend this hotel to all of you, All staff were very helpful ,smily faces,the Barman was very helpful and made lovely drinks, lovely place worth every penny.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gabriele

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fur eine Nacht o.k., zumal wir einen tollen Angebotspreis hatten. Frühstück war gut und reichhaltig, nicht überragend. Vom Restaurant aus hat man eine schöne Aussicht. Die Unterkunft ist etwas in die Jahre gekommen, Zimmer recht altbacken, manches könnte einen neuen Anstrich vertragen. Die Fotos im Web von den Zimmer sind nicht das, was man bekommt. Da müssen urgendwo im Haus ein paar super Modellzimmer versteckt sein. Man benötigt zwingend ein Auto, um das Hotel zu erreichen.
Stayed 1 night in Mar 2024

8/10 Good

Jesper

Stayed 1 night in Nov 2023

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotell, Zimmer nicht auf neuestem Stand aber in Ordnung und nichts defekt. Sehr gutes Frühstück. Aendessen nur als Buffet. Ein sehr schöner Pool und Sauna Bereich. Hotel ruhig gelegen. Werde auf jeden Fall wieder kommen.
Stayed 3 nights in Nov 2023

10/10 Excellent

Steve

Stayed 1 night in Nov 2023

4/10 Poor

CAN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Maloku

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Geen sfeer.
Stayed 2 nights in Sep 2023

8/10 Good

Rebekka

Stayed 1 night in Aug 2023

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verassend goed!
Slechts 1 nacht geboekt en blij verrast. Voor herhaling vatbaar. Proper hotel en vlotte receptie. Aangename eetzaal met buitenterras, ontbijt in voile natuur... Ruime wellness waarbij je wel via de receptie moet passeren om ze te bereiken. Ook daar buitenterras alsook ligplaatsen in d tuin. Meer sportmogelijkheden trouwens. 6 euro voor parkeren op hotelparking maar genoeg parking vóòr de slagbomen... Men heeft de keuze...
Uitzicht tijdens ontbijt op het buitenterras....
Stayed 1 night in Aug 2023

8/10 Good

Sarah Doris

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Leider kein 4 Sterne Hotel. Zimmer sind in die Jahre gekommen und leider auch nicht die saubersten
Stayed 1 night in Aug 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön ruhig
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal ist super nett und man fühlt sich sehr wohl. Mann kann toll entspannen
Stayed 2 nights in Jun 2023

8/10 Good

Dr. Annegret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Alexander

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Holger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Mattias

Stayed 1 night in Dec 2022

10/10 Excellent

Thorsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gerne!
Immer wieder gerne, alles Top! Frühstück, Wellness und Fitness.
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sink not scrubbed properly. Towels were gross n old. Service staff delivered food service to my room but I didn’t order. I was woken up. Care should be taken before knocking on door!
Stayed 3 nights in Oct 2022

8/10 Good

Felix

Stayed 1 night in Sep 2022

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Leif Erik

Stayed 1 night in Aug 2022

8/10 Good

Marcus

Stayed 1 night in Jun 2022

8/10 Good

David-Oliver

Stayed 1 night in Jun 2022

10/10 Excellent

József

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyugalom szigete
Pár napos pihenéshez kitűnő.
Stayed 3 nights in Jun 2022

6/10 Okay

Ulrich

Stayed 1 night in Jun 2022
Response from Lukas Bastek on Jun 7, 2022
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns, Sie bald erneut bei uns im Hotel Begrüßen zu dürfen. Mit bergischen Grüßen aus Much Ihr TWH-Team

8/10 Good

Uwe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Lukas Bastek on Jun 7, 2022
Sehr geehrter Gast, vielen Dank für Ihre positive Bewertung. Mit bergischen Grüßen aus Much Ihr TWH-Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Gutes, großes Hotel, sehr empfehlenswert
Wir hatten nur für eine Nacht gebucht, wurden sehr nett empfangen. Es wurde auch direkt gefragt, ob wir Kaffee und Kuchen möchten. Auch die Snackkarte vom Bistro konnten wir gleich mitnehmen aufs Zimmer. Im Zimmer war alles ok bis auf die Armatur am Waschtisch, die wäre ohne Spiegel umgefallen. Der frühe Check out um 6.00 Uhr morgens war auch kein Problem
Stayed 1 night in Apr 2022
Response from Lukas Bastek on Jun 7, 2022
Sehr geehrter Gast, zunächst möchten wir uns bei Ihnen für Ihre Buchung in unserem Hotel sowie für Ihr ehrliches Feedback sehr bedanken. Wir freuen uns, dass Sie einen schönen Aufenthalt hatten und bald erneut bei uns Begrüßen zu dürfen. Mit bergischen Grüßen aus Much Ihr TWH-Team

8/10 Good

Anja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ein schöner Aufenthalt
Das Hotel liegt außerhalb in einem Industriegebiet. Wir hatten einen tollen Ausblick auf ein Feld. Leider war das Bett für meine Begriffe durchgelegen und die WX Spülung war nicht gut. Aber ansonsten war alles in Ordnung..das Personal sehr freundlich.
Stayed 2 nights in Apr 2022
Response from Lukas Bastek on Apr 26, 2022
Sehr geehrter Gast, vielen Dank für Ihre ehrlichen Worte und die konstruktive Kritik an unseren Betten und der WC Spülung. Durch Ihr Feedback können wir umso schneller unseren Standard verbessern und halten. Wir freuen uns, dass Sie unser Personal als sehr freundlich empfanden und Ihnen bis auf zwei Kritikpunkte alles gefallen hat. Wir freuen uns, Sie bald wieder bei uns egrüßen zu dürfen. Mit bergischen Grüßen aus Much

10/10 Excellent

Luisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura a soli 30 minuti di auto da Colonia in una zona tranquilla e rilassante. Ottimi servizi di piscina, bagno turco e sauna. Ristorante ben fornito, sia alla carta che buffet. Estremamente pulito e personale molto cortese e gentile, ben disponibile a soddisfare le proprie esigenze.
Stayed 2 nights in Jan 2022

6/10 Okay

Gracjan

Business traveler
Disliked: Staff & service
Das Hotel an sich ist akzeptabel, allerdings das Frühstück ist eine reine Katastrophe. Brötchen vom Vortag, kein Büfett stattdessen billig Wurst und Käse und dafür wird 15€ berechnet. Definitiv komme ich in dieses Hotel nicht nochmal.
Stayed 1 night in Dec 2021

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sauber,das Zimmer ebenfalls. Das Personal außerordentlich freundlich. Auch im Spa Bereich war alles in Ordnung.
Stayed 2 nights in Nov 2021

8/10 Good

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021