Ratings based on 313 Verified Reviews

3.9 out of 5
76% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by Nicholas

Posted Dec 30, 2017 on Hotels
Just nothing open from the 24th until 27th Hotel not in a good place
Comment from Hotel Management
Jan 15, 2018 by L.Matthias, Hotel Management
Dear Nicholas, thank you for your nice feedback. Warm regards, L.Matthias, Operations Manager
5 out of 5
by A verified traveler

Posted Dec 26, 2017 on Hotels
Comment from Hotel Management
Jan 15, 2018 by L.Matthias, Hotel Management
Dear guest, thank you for your nice feedback. Warm regards, L.Matthias, Operations Manager
4 out of 5
by Robert

Comfortable good quality hotel, uninspiring place

Posted Nov 24, 2017 on Hotels
A large spacious ground floor gives a good first impression and the reception process was efficient and friendly. Our rooms were spacious and well appointed. Provision of a charge free bottle of water is a welcome facility. The basement has a good size swimming pool , a small but adequately equipped gym, and a sauna . There is a table football machine ( but the lack of a ball renders it redundant ). Although there were several business functions being held at the hotel it was very quiet. The bar and restaurant were barely used and lacked any atmosphere. The buffet breakfast was very good with a wide selection of cold victuals and scrambled eggs , boiled eggs , sausages , bacon etc as hot foods. There is a large one level car park to service the hotel. The hotel is situated in a outer city residential area without any uplifting views and no tourist amenities. The journey time by taxi to the city centre is short. Buses and a tram line are nearby though I cannot express any opinion on them as not used by our party.
Comment from Hotel Management
Dec 12, 2017 by Patrick Plies, Hotel Management
Dear guest, thank you for your nice feedback. I am looking forward to welcome you soon again. Warm regards, L.Matthias, Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, California, USA

Great little hotel

Posted Nov 17, 2017 on Orbitz
Breakfast is pricey but there are many small and affordable restaurant and cafe close by. A super market is right next to th hotel.
Comment from Hotel Management
Dec 12, 2017 by L.Matthias, Hotel Management
Dear guest, thank you for your nice feedback. I am looking forward to welcome you soon again. Warm regards, L.Matthias, Operations Manager
5 out of 5
by Mohamed

Posted Oct 13, 2017 on Hotels
Comment from Hotel Management
Dec 12, 2017 by Patrick Plies, Hotel Management
Lieber Gast, vielen Dank für Ihr schönes Feedback. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße aus Köln, L.Matthias, Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Work Trip

Posted Oct 13, 2017
Nice hotel, has all basics you need. Decent location.
Comment from Hotel Management
Dec 12, 2017 by L.Matthias, Hotel Management
Dear guest, thank you for your nice feedback. I am looking forward to welcome you soon again. Warm regards, L.Matthias, Operations Manager
5 out of 5
by Richard

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Dec 12, 2017 by Patrick Plies, Hotel Management
Lieber Gast, vielen Dank für Ihr schönes Feedback. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße aus Köln, L.Matthias, Operations Manager
5 out of 5
by Claire

Posted May 28, 2017 on Hotels
Comment from Hotel Management
Dec 12, 2017 by Patrick Plies, Hotel Management
Lieber Gast, vielen Dank für Ihr schönes Feedback. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße aus Köln, L.Matthias, Operations Manager
4 out of 5
by A verified traveler

Posted May 22, 2017 on Hotels
Comment from Hotel Management
Dec 12, 2017 by Patrick Plies, Hotel Management
Lieber Gast, vielen Dank für Ihr schönes Feedback. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße aus Köln, L.Matthias, Operations Manager
5 out of 5
by Brendan

great staff

Posted Feb 27, 2017 on Hotels
I checked in at 8.30pm on Thursday 23 of February. The lady that checked me in was very helpful and is a credit to your company and hotel. I cant remember her name but she had sandy coloured hair..there were 2 women 1 with glasses 1 wasnt wearing glasses. The 1 checked me in wasnt wearing glasses..
Comment from Hotel Management
Jan 15, 2018 by L.Matthias, Hotel Management
Dear guest, thank you for your nice feedback. Warm regards, L.Matthias, Operations Manager