Ratings based on 118 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Wonderful tranquil setting near Munster

Posted Sep 28, 2016
Lovely setting at the end of a relaxing walk from the city centre along the lake. The room was terrific with everything we could eat. The restaurant was exceptional for all meals. The staff could not have been more attentive and helpful. Great sauna and massage facility.
Comment from Hotel Management
Sep 30, 2016 by duygu.saltik@movenpick.com, Hotel Management
Dear guest, Thank you very much for sharing your thoughts about your recent stay at the Mövenpick Hotel Münster with us. We really appreciate the fact that you were full of praise during your whole visit. Especially your comment regarding our restaurant as well as the helpful staff brought a smile to our faces. It would be a pleasure welcoming you back in the near future and maybe this time there will be the opportunity to discover Muenster with some of our bikes?! Best regards Duygu Saltik Director of Sales and Marketing
1 out of 5
by A verified traveler

breakfast fee

Posted Feb 25, 2016
Cons: they could be honest about breakfast fee
When I checked in I was given two coupons for free breakfast. When I checked out they insisted on charging me for breakfast. I will never stay in a Movenpick again.
Comment from Hotel Management
Feb 29, 2016 by Kevin.koschowsky@moevenpick.com, Hotel Management
Dear guest, We really feel sorry for the missunderstanding regarding the breakfast cards. Every guest receives this cards to have the opportunity to take place at the rich breakfast buffet. But if you do not want to use them you do not have to. Regardng your last comment we really hope that you will change your oppinion because we would like to impress you with our passionate service. In the meantime we wish you all the best! Kind regards, Duygu Saltik Sales and Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bishops Stortford UK

Very smart hotel near the Aasee.

Posted Nov 3, 2015
Location: Muenster old city centre
Very comfortable large hotel about 15/20 mins walk from the centre of Muenster.
Comment from Hotel Management
Nov 12, 2015 by Kevin.koschowsky@moevenpick.com, Hotel Management
Dear Roger, Thank you so much for giving us a short feedback and staying at our Mövenpick Hotel Münster. We are happy to see that you liked our unique position right next to the lake Aasee and the old city centre of Münster. It would be a pleasure to welcome you back in the near future and in the meantime we wish you all the best. Kind regards, Duygu Saltik, Sales and Markeing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Geneva Ny

Great place to stay away from home.

Posted Oct 10, 2015
Great experience Staff exceptionally professional and courteous Ready and willing to help I enjoyed my stay tremendously
Comment from Hotel Management
Oct 16, 2015 by Duygu Saltik - Sales and Marketing Manager, Hotel Management
Dear guest, Thank you for this great feedback. There is nothing better than a guest leaving us as happy as you did. Your kind words regarding our staff are a great motivation for the whole team. I will share your comment with all my colleagues! We would love to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice location

Posted Sep 21, 2015
Pros: Very nice decoration and beautiful, would love to come back anytime. and as our daughter is going to Munster university so very convenient.
Cons: I think the only thing is that I thought the breakfast was a tad to expensive
Location: Shopping, walks by the lake and the scenic is beautiful
Beautiful hotel right next to the Lake which was beautiful and very close to the University and about 15 minutes walk you are in the centre
Comment from Hotel Management
Sep 30, 2015 by Kevin.koschowsky@moevenpick.com, Hotel Management
Dear guest, It is great to read that you enjoyed your stay and will come back to visit us and your daughter again. Your comment concerning the breakfast I would like to inform you that weoffer a smaller version à la carte. Kind regards, Duygu Saltik, Sales and Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from essex

when a suite is not a suite

Posted Jun 15, 2015
Pros: It's location right next to the lake is excellent
Cons: finish the renovations, increase the kitchen facilities to provide full service in the restaurant at all times
booked a suite to end our 2 week holiday in style arrived at the hotel and was allocated our room went to the room, thought this is a bit strange, does not look like the suite described on the web site. Asked at reception was told they are renovating half the hotel, including the suites so the just put us in another room without telling us. Movenpick must have known months in advance they would not be available so why are the still selling them, even now they are still available on expedia. other poor thing was the restaurant, we have been to this hotel several times and the restaurant is really good. However they seem to book major events and then reduce the restaurant to a buffet only menu. One night would have been ok but two nights on the trot was too bad.
Comment from Hotel Management
Jun 18, 2015 by Duygu Saltik, Sales and Marketing Manager, Hotel Management
Dear Mr. John, Due to the incident we will personally contact you and try to find a solution. Until then we wish you all the best. Kind regards Duygu Saltik Sales and Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and location is great

Posted May 18, 2015
Pros: My husband said the sauna is lovely.
Cons: The lack of bathtubs in the deluxe rooms and other rooms for that matter is a deficity.
Location: There is an wonderful restaurant in the city center called Krawummel --fantastic vegan food and the cupcakes are divine.
The location is great since it is a short walk to the promenade. The hotel is being remodeled and so it does not look that appealing right now. The rooms are functional but not that aesthetically appealing. The work-out room is lovely because of the view out the large window.
Comment from Hotel Management
May 23, 2015 by Duygu Saltik, Sales and Marketing Manager, Hotel Management
Dear guest, Thank you for choosing the Mövenpick Hotel Münster and for your kind comment on Expedia. We are very happy that you had a comfortable stay in our hotel while exploring the lovely city Münster and that you point out our sauna and fitness area on top of the hotel. Regarding your comment about our reconstruction we are happy to tell you that we will shine in a new light in August. It would be a pleasure to welcome you back to enjoy our new designed rooms. Kind regards Duygu Saltik Sales and Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Great hotell but small parkingd.

Posted Aug 10, 2014
Great hotell! Stayed one night. Great staff, Clean room an fantastic breakfast!
Comment from Hotel Management
Feb 14, 2015 by Duygu Saltik, Hotel Management
Dear guest, thank you for your great feedback on expedia and the time you took to describe your impressions you've made during your stay at the Mövenpick Hotel Münster. Of course, we do enjoy positive comments like yours and it is always a pleasure and of great help when we can motivate our team with these, it is a result of their commitment and their personal touch. The whole Mövenpick team is constantly aiming at doing everything to satisfy our guests and a feedback like yours shows us that we are in the right direction and is very rewarding! We are very much looking forward to welcoming you again and wish you all the best in the meantime! Sincerely, Duygu Saltik Sales and Marketing Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Modern and quiet

Posted Jul 30, 2014
I found my stay at this hotel to be very nice. It is not a luxury hotel, but the accommodations were more than adequate. A modern feel, with everything having a purpose. As for the location, it has its good points and its inconvenient points. The hotel is near the lake, so if you like to ride a bike (you can rent one from the hotel) or run, then it is a great place to take the trails. It is also quiet, being a bit away from the main old town. It is near a bus route. The walk to old town is only about 20 minutes. It is not a bad walk, and there are several different ways to go and vary your scenery. However, I was attending a conference, so I had to go to old town every day, and walked back and forth a little bit between meetings. It got a little tiring. The hotel has some restaurants, but there are few other restaurants or shops in the area, either to spend your time - so another trip to old town. I really enjoyed the hotel and the stay, though. I'm just glad I brought my walking shoes.
Comment from Hotel Management
Jan 31, 2015 by Duygu Saltik, Hotel Management
Dear Leigh, thank you very much for your wonderful feedback on expedia. We always strive to exceed expectations and provide a nice experience both in the hotel and in the restaurant. Therefore your feedback is very important for us and we are very happy that you like our hotel and especially the unique location as well as the city of Münster. Please be sure, that we will share your commendation with the whole Team. Thank you for this fantastic motivation. We hope that you had a pleasant trip back home and to welcome you again soon. In the meantime we wish you all the best. Kind Regards from Münster Duygu Saltik Sales and Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno

Good hotel in scenic location

Posted Jun 2, 2014
Pros: The staff is wonderful.
Cons: The older wing needs a little freshening up.
Location: As mentioned, it is in a location outside of the center of the city, but one can easily walk to the center via the promenade.
This hotel works out well since you can get to the center of town by walking the promenade. There is a fantastic restaurant in town that is called Krawummel. My spouse and I travel to this lovely city because it is lovely, but also for the restaurant. It is vegan and has terrific cupcakes, muffins, and lots of wonderful sandwiches, salads, and so forth. I would recommend staying in the newer wing of the hotel, for the older is a little "tired" appearing. The staff is wonderful and extremely helpful.
Comment from Hotel Management
Jan 3, 2015 by Duygu Saltik, Hotel Management
Dear Vegan, Your satisfied opinion about our hotel as well as your online feedback is much appreciated- thank you very much! Each guest comment is extremely valuable to us. Every day we gain experience and improve our service. We are delighted to hear that our services and facilities met your expectations and I am happy to inform you that we just started our plannings regarding a new design of the rooms in the main building. Furthermore as advice for your next booking: Gladly ask our reservations department for one of our rooms in the newer wing. Of course you are welcome to have look at the different room types to decide which type you like most. Let us welcome you soon again at our property, we are already looking forward to your next booking. With kindest regards your host Duygu Saltik Sales and Marketing Manager