Ratings based on 17 Verified Reviews

3.5 out of 5
50% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Funky Boutique Hotel With An Artistic Bent.

Posted Dec 19, 2016 on Hotels
The room I was allotted was nice and spacious with a functional set of amenities. The bathroom design was especially nice, and made my stay worthwhile.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sparing your time to share your generous feedback We are happy to receive your feedback and to note that your experience at Dragonfly Hotel, Mumbai was enjoyable. The team is our strength and your generous praise will inspire them to scale greater heights of excellence. The team and I, look forward to the pleasure of welcoming you back very soon. Thank you, Kind regards, Sunil Kyal Dragonfly Hotel and Apartments
3 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
Stay was relatively good and room was clean. What we didn't like was the fact that the mugs in the rooms were tiny (very small) and unable to have a proper size of tea/coffee and some soup. The size of the bathroom is big, very decent, hot water (boiler available). However, he shower inside the bathroom has no wall or glass, so the water splashes all over the toilet.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at Dragonfly Hotel, Mumbai and for sharing your feedback Your feedback regarding our team is very inspiring I have noted your feedback regarding the mug sizes and the water splashing, will look into the matter. I do hope that you have the opportunity to visit us again in the not too distant future. Thank you Warm regards, Sunil Kyal
4 out of 5
by Krishna

Posted Aug 4, 2016 on Hotels
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for sparing your time to share your generous feedback We are happy to receive your feedback and to note that your experience at Dragonfly Hotel, Mumbai was enjoyable. The team is our strength and your generous praise will inspire them to scale greater heights of excellence. The team and I, look forward to the pleasure of welcoming you back very soon. Thank you, Kind regards, Sunil Kyal
3 out of 5
by Naoyasu from singapore

Posted Jul 23, 2016 on Hotels
It was too hot in the hotel. Air conditioning was working only in hotel room.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at Dragonfly Hotel, Mumbai and for sharing your feedback Your feedback regarding our team is very inspiring I have noted your feedback regarding the air conditioner, we regret for the inconvenience caused to you. I do hope that you have the opportunity to visit us again in the not too distant future. Thank you Warm regards, Sunil Kyal
2 out of 5
by Jitendra from Pune

Should not have given priority to close proximity

Posted Jun 21, 2016 on Hotels
I didn't get value for money. No ramp into reception are for luggage, no porter, no taxis around, the receptionist was not responsible person.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at Dragonfly Hotel, Mumbai and for sharing your feedback Your feedback regarding our team is very inspiring I have noted your feedback, we regret for the inconvenience caused to you, will look into the matter. I do hope that you have the opportunity to visit us again in the not too distant future. Thank you Warm regards, Sunil Kyal
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Mar 14, 2016
We stayed at this hotel for one night as a transit between our domestic and international flights. We were pleased with the cleanliness and size of our room. The rooms face out onto the main road, so if you're a light sleeper remember to bring your ear plugs!
Comment from Hotel Management
May 6, 2016 by Dragonfly Hotel, Hotel Management
Dear Guest, Thank you for sparing your time to share your generous feedback We are happy to receive your feedback and to note that your experience at Dragonfly Hotel, Mumbai was enjoyable. The team is our strength and your generous praise will inspire them to scale greater heights of excellence. The team and I, look forward to the pleasure of welcoming you back very soon. Thank you, Kind regards, Sunil Kyal
3 out of 5
by A verified traveler from australia

Not as I expected

Posted Feb 22, 2016 on Wotif
I picked this hotel because my flight landed late at night and I had another one early the next morning and it was very close to both airports. The hotel was really quite old and a little dirty. Clean sheets and towels though, great staff really great staff very helpful, trust worthy, polite and courteous. For the price of the hotel I expected more from the conditions the website has all the brand new photos on it. But I guess I paid for the service so I'm okay with that.
Comment from Hotel Management
May 6, 2016 by Dragonfly Hotel, Hotel Management
Dear Guest, Thank you for sparing your time to share your generous feedback We are happy to receive your feedback and to note that your experience at Dragonfly Hotel, Mumbai I have noted your feedback regarding the cleanliness, will meet definitely try to exceed to your expectations. The team is our strength and your generous praise will inspire them to scale greater heights of excellence. The team and I, look forward to the pleasure of welcoming you back very soon. Thank you, Kind regards, Sunil Kyal
2 out of 5
by A verified traveler

Posted Sep 14, 2014
Disappointing service from the staff when i arrived. For a 'business' hotel the breakfast is too late and not good at all for out of town travelers. Most people in town for business would not want and Indian based breakfast and certainly not one that starts late - i needed to be at a meeting before 9am and in Mumbai traffic that means leaving the hotel early.
Comment from Hotel Management
Dec 14, 2015 by Sunil Kyal, Hotel Management
Dear Guest, Thank you for choosing to stay at Dragonfly Hotel, Mumbai and for sharing your feedback Your feedback regarding our team is very inspiring I have noted your feedback regarding the service and breakfast timings, we definitely look into the matter. I do hope that you have the opportunity to visit us again in the not too distant future. Thank you Warm regards, Sunil Kyal
4 out of 5
by Manoj Dixit from Bareilly

Good hotel but poor location

Posted Oct 16, 2013 on Hotels
I was just there for sleep, nothing else. But I find it very annoying that there was no good medical store near the hotel. Also the Mumbai people were not good in general. But hotel good on an average.
Comment from Hotel Management
Aug 27, 2015 by Sunil Kyal, Hotel Management
Dear Guest, Thank you for choosing to stay at Dragonfly Hotel, Mumbai and for sharing your feedback Your feedback regarding our team is very inspiring I have noted your feedback regarding the medical store, request you to please ask at the front office they will do the needful. I do hope that you have the opportunity to visit us again in the not too distant future. Thank you Warm regards, Sunil Kyal
3 out of 5
by A verified traveler

Posted Sep 6, 2013 on Hotels
Congested room Stinking entrance. Area Decent breakfast Good location
Comment from Hotel Management
Aug 27, 2015 by Sunil Kyal, Hotel Management
Dear Guest, Thank you for choosing to stay at Dragonfly Hotel, Mumbai and for sharing your feedback Your feedback regarding our team is very inspiring I have noted your feedback regarding the room size and Aroma, will look into the matter. I do hope that you have the opportunity to visit us again in the not too distant future. Thank you Warm regards, Sunil Kyal