Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler
Posted Sep 14, 2014
Disappointing service from the staff when i arrived. For a 'business' hotel the breakfast is too late and not good at all for out of town travelers. Most people in town for business would not want and Indian based breakfast and certainly not one that starts late - i needed to be at a meeting before 9am and in Mumbai traffic that means leaving the hotel early.
Comment from EPC
Aug 27, 2015 by Sunil Kyal, EPC
Dear Guest, Thank you for choosing to stay at Dragonfly Hotel, Mumbai and for sharing your feedback Your feedback regarding our team is very inspiring I have noted your feedback regarding the service and breakfast timings, we definitely look into the matter. I do hope that you have the opportunity to visit us again in the not too distant future. Thank you Warm regards, Sunil Kyal
for Business Travelersby Manoj Dixit from Bareilly
Good hotel but poor locationPosted Oct 16, 2013 on Hotels
I was just there for sleep, nothing else. But I find it very annoying that there was no good medical store near the hotel. Also the Mumbai people were not good in general. But hotel good on an average.
for Business Travelersby A verified traveler
Posted Sep 6, 2013 on Hotels
Congested room Stinking entrance. Area Decent breakfast Good location
for Everyoneby A verified traveler
wonderful place superb staffPosted Aug 5, 2013
Pros: rooms, food and service
it's one of the most wonderful stays I ever had... lovely rooms.... lovely food...and yes not to forget wonderful staff... beautiful service.... total value for money..
for Overnight Stay Before Destinationby Govind D from Ireland
Value for moneyPosted Jun 5, 2013 on Hotels
Very clean rooms, hotel is on main road and close to airports.
for Business Travelersby Nathan from Sabah, Malaysia
OK for business travelersPosted Jun 3, 2013
Pros: Clean and comfortable beds. Close proximity to airport.
Cons: Horrible WIFI connection. Air-conditioning fails during the day time.
This hotel is certainly meant for business travelers due to its close proximity to the airport. In terms of distance it is not too far from shopping districts, but the traffic makes the time of journey quite long. Definitely not for tourists. Let's talk about the good first. The concept of the hotel is modern and contemporary. Rooms are nice and clean, though its open bathroom concept is something to seriously consider if you are rooming with a colleague. The beds are comfortable and the linen smells fresh. The laundry and pressing service is also good. The cafe serves Indian and Western fare, though my opinion is that they are better at Indian fare rather than other dishes. Now let's comment on the bad points. One sore point is the horrendous WIFI speed; it is slow and sometimes you can't even get connected. Not sure if it is a problem of the hotel router or the internet provider but they should seriously look into it since WIFI is a must-have option nowadays for travelers. There is no WIFI in the hotel cafe which is also inconvenient. Secondly was the room air-conditioning which freezes up and becomes warm during day time, thus making it almost impossible to stay in the room in the afternoons. No air-con problems at night though.