Posted May 30, 2016 on Hotels
I had been to Mumbai on a business trip and wanted a quiet room, on check-in I asked the manager to give a quiet room, but this person put me in a room facing the main road with traffic. Though I did not take this issue with him, I did not like it.
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Thank you for choosing the Executive Enclave as your preferred hotel to stay in during your recent visit to the city.
Extremely sorry for the unprofessional behaviour of the Manager on duty after a thorough investigation the Manager on duty was reprimanded.
We hope you give us another opportunity and I assure you that we will ensure you get a room away from the road, please do mention the request when making your reservation
Looking forward towards having you with us in the near future.