Four Seasons Hotel Mumbai

Photo gallery for Four Seasons Hotel Mumbai

Featured Image
Pool
Outdoor Pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Four Seasons Hotel Mumbai

VIP Access

Four Seasons Hotel Mumbai

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1/136, Dr E Moses Rd, Worli, Mumbai, Maharashtra, 400 018

Explore the area

  • Popular LocationHigh Street Phoenix Mall11 min walk
  • Popular LocationAtria Mall19 min walk
  • Popular LocationNehru Science Centre2 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)16 min drive

Choose dates to view prices

About this area

Mumbai

Located in Mumbai, Four Seasons Hotel Mumbai is in the city center and near a train station. Nehru Planetarium and Nehru Science Centre are cultural highlights, and travelers looking to shop may want to visit High Street Phoenix Mall and Atria Mall. Looking to enjoy an event or a game while in town? See what's going on at Mahalaxmi Racecourse.

What's nearby

  • Palladium Mall - 9 min walk
  • High Street Phoenix Mall - 11 min walk
  • Happy Planet - 14 min walk
  • Atria Mall - 19 min walk
  • Nehru Science Centre - 2 min drive

Getting around

  • Grant Road Station - 5 min drive
  • Mumbai Mahalaxmi Station - 17 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 16 min drive

Restaurants

  • San Qi — 1 min walk
  • AER - Bar and Lounge — 1 min walk
  • Mekong — 7 min walk
  • Seven Kitchens — 8 min walk
  • ASILO — 8 min walk

About this property

Four Seasons Hotel Mumbai

5-star family-friendly hotel near High Street Phoenix Mall
A full-service spa, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a steam room, and a rooftop terrace are onsite. All 202 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and LCD TVs.
Four Seasons Hotel Mumbai offers 202 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room and a fitness center.
The Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1700 for adults and INR 850 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hindi

Business services

  • Conference space (15985 square feet)
  • Meeting rooms - 5

Outdoors

  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1500 per pet, per night
1 per room (up to 33 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for INR 3000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 1700 for adults and INR 850 for children (approximately)
  • Airport shuttle fee: INR 3900 per vehicle
  • Airport shuttle fee per child: INR -3 (from 3 to 11 years old)
  • Pet fee: INR 1500 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Four Seasons Hotel Mumbai
Four Seasons Mumbai
Mumbai Four Seasons Hotel
4 Seasons Hotel Mumbai
Hotel Four Season Mumbai
Hotel Four Season Mumbai
Four Seasons Mumbai Mumbai
Four Seasons Hotel Mumbai Hotel
Four Seasons Hotel Mumbai Mumbai
Four Seasons Hotel Mumbai Hotel Mumbai

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 490 out of 706 reviews
5 - Excellent 69%
Rating 4 - Good. 144 out of 706 reviews
4 - Good 20%
Rating 3 - Okay. 36 out of 706 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 706 reviews
2 - Poor 2%
Rating 1 - Terrible. 20 out of 706 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Staff & service
Service down
Stayed 2 nights in Nov 2021

1/5 Terrible

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The front receptionist tried to sell me a sea facing room for additional $50 when I was so bloody tired after a 15 hour flight and hell of a journey of covid tests and retests. Then when I went to the rooftop bar, the staff told me that UNLESS I had a minimum billing, he cannot seat me after 7 pm and told me to sit away from the sea view (so sad that Four seasons is focused on short term money but sacrificing customers), then the restaurants don’t open till 7pm. I have dinner starting at 6 and finish by 7 pm. So every time I ask for in room dining, the food is not available other than 7pm. Also instead of the payment at the time of checkout , every food bill has to be paid immediately and they bring swipe machines that don’t work on international cards. Nightmare!! Only good point is their breakfast is satisfying and the customer services by the breakfast team is extraordinary. The staff need training and new management is required. Not a 5 star or even a 2 star rating for the moment. I am only staying because it is convenient for my business meetings.
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indeed, its a great hotel!
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's worth the money. They just have to be quick with room services! Their rooms are amazing!
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021