Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jul 27, 2016
After an initial problem with my room, the hotel staff reacted promptly and efficiently and provided an excellent service throughout my stay
4 out of 5
by A verified traveler

very proactive staff

Posted Jul 25, 2016
Pros: The location since I was there for business and was just next to my venues
Cons: The hotel facilities
Location: In Mumbai you really need to know where do you want to go to choose your hotel to avoid traffic
The staff of the hotel are very proactive to any guest concern which make the stay very pleasant
Comment from Hotel Management
Jul 27, 2016 by FSHM, Hotel Management
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am happy to hear that you found us to be conveniently located and enjoyed the services provided by the hotel team. I hope that you will visit us again and look forward to welcoming you back. Best regards, Vikram Reddy
5 out of 5
by A verified traveler

Posted Jul 5, 2016
Nice hotel and convenient to office and shopping. Excellent service quality.
Comment from Hotel Management
Jul 12, 2016 by FSHM, Hotel Management
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am happy to hear that you found us to be conveniently located and that you enjoyed the service provided by the hotel team. I hope that you will visit us again and we look forward to welcoming you back. Best regards, Vikram Reddy
5 out of 5
by A verified traveler

Very nice

Posted Jun 8, 2016
Business trip, the hotel was very nice with all the amenities
Comment from Hotel Management
Jun 10, 2016 by FSHM, Hotel Management
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am happy to hear that you enjoyed your stay, especially the amenities. I hope that you will visit us again and look forward to welcoming you back. Best regards, Vikram Reddy
4 out of 5
by A verified traveler from Washington DC

3 night stay

Posted Jun 6, 2016
Excellent staff. Very efficient check in process. Clean rooms. Good breakfast. Nice spa and roof top bar.
Comment from Hotel Management
Jun 8, 2016 by FSHM, Hotel Management
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am glad to hear that you enjoyed your overall stay, especially the express check-in, room accommodation, your experiences at the Spa and AER and the service provided by the hotel team. I hope that you will visit us again and look forward to welcoming you back. Best regards, Vikram Reddy
5 out of 5
by A verified traveler from Montreal

Great hotel, good atmosphere

Posted May 17, 2016
Was only there for a few days. Overall very good hotel. Clean. Good variety in breakfast. The only was i had to get my hair done and a few clothes washed, which costed me a fortune.
Comment from Hotel Management
May 25, 2016 by FSHM, Hotel Management
Great hotel, good atmosphere Posted May 17, 2016 Was only there for a few days. Overall very good hotel. Clean. Good variety in breakfast. The only was i had to get my hair done and a few clothes washed, which costed me a fortune. Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am happy to know that you enjoyed your overall stay. I have noted your feedback regarding pricing at the Salon and laundry and please be assured that your feedback is well received. I hope that you will visit us again and look forward to welcoming you back. Best regards, Vikram Reddy
3 out of 5
by A verified traveler

Posted May 12, 2016
Toilet amenities were poor. Room service response time was slow
Comment from Hotel Management
May 17, 2016 by FSHM, Hotel Management
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am disappointed to read your comments and to know that we did not meet your expectations and do regret the inconvenience caused. Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us. I hope that you will visit us again and look forward to welcoming you back. Best regards, Vikram Reddy
4 out of 5
by A verified traveler from München

Sehr gutes Stadthotel

Posted May 11, 2016
Pros: Die Zimmer sind sehr schön, der Service ist angenehm. Es herrscht ein freundlicher Ton der Mitarbeiter, welche auf die Wünsche der Gäste eingehen.
Location: Das Hotel liegt mitten in der Stadt, allerdings ist bei der Größe von Mumbai für fast alle Besichtigungen ein Taxi erforderlich.
Mumbai ist eine extrem interessante Stadt mit vielen extremen Gegensätzen. Zeitweise ist es auch anstrengend, sehr angenehm ist es dann, in einem guten und sauberen Hotel unterzukommen.
4 out of 5
by A verified traveler

Nice hotel close to beach

Posted May 9, 2016
Gr8 hotel experience...will like to come here again. Only down side is the small swimming pool and absence of any water facility in the toilet!!!!
Comment from Hotel Management
May 12, 2016 by FSHM, Hotel Management
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am happy to hear that you enjoyed your stay and have noted your additional feedback regarding the pool and toilet. I am glad to know that you will visit us again and look forward to welcoming you back. Best regards, Vikram Reddy
5 out of 5
by A verified traveler from New York, NY

Good proximity to all areas.

Posted Apr 28, 2016
Pros: Location and services.
Cons: None.
Location: Good for access to business areas, sea face, neighborhoods and downtown.
Excellent stay with great service and amenities. Good location, good services, great staff.
Comment from Hotel Management
May 2, 2016 by FSHM, Hotel Management
Greetings from Four Seasons Hotel Mumbai! Thank you for your feedback further to your recent stay with us. I am pleased to learn that you enjoyed your stay, especially the location and the service provided by the hotel team. I hope that you will visit us again and look forward to welcoming you back. Best regards, Vikram Reddy