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Reviews of Hotel Airport International

3 out of 5
Hotel Airport International
Nehru Road, Near Domestic Airport, Vile Parle, Mumbai, Maharashtra

Reviews

6.6
Rating 10 - Excellent. 33 out of 222 reviews" "
Rating 8 - Good. 75 out of 222 reviews" "
Rating 6 - Okay. 56 out of 222 reviews" "
Rating 4 - Poor. 40 out of 222 reviews" "
Rating 2 - Terrible. 18 out of 222 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

mark

Liked: Staff & service
Room a bit small, bed linen old, otherwise good
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

ADUTHILA

Stayed 1 night in Apr 2023

4/10 Poor

Jagdishchandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Unlikely health and safety issues bed specially not comfortable health issues, noisy room provided like a next to the boiler room and inside room another room door next door peoples talk very loudly. I can’t able to sleep
Stayed 1 night in Jan 2023

8/10 Good

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
27/11/22 - 01/12/22
Overall good experience. Nice neat clean hotel with friendly staff.
Stayed 4 nights in Nov 2022

4/10 Poor

Akira

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Hotel pick-up at the airport was not clear and was not possible to communicate without a cell phone that works in India. Only one person at the front desk who was doing too many things. The room was small and old. The shower is designed to flood the whole bathroom. I liked the room service dinner and breakfast and the staff who provided instruction of the room, though.
Stayed 1 night in Nov 2022

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

shailesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very helpful.
Stayed 4 nights in May 2022

2/10 Terrible

MRUDULA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly & tiny rooms.
Stayed 1 night in Apr 2022

4/10 Poor

Yagnesh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The single room was too much small,the food was expensive ,the rate compare to hotel and room was very expensive.The reception staff was not properly responsive
Stayed 3 nights in Apr 2022

10/10 Excellent

Abid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cinfortable with good breakfast.
Stayed 7 nights in Feb 2022

10/10 Excellent

Gunasekar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food made fresh and delivery on time.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noc estay. Close to airport terminal 1
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good, staff was friendly. Elevator makes squeaking noise outside of room.
Stayed 1 night in Feb 2020

8/10 Good

Mehul Chotalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with value for money
Hotel room Was clean and tidy. Service was good. Airport location is good and close to airport and local rail station. Price is not too expensive. stayed second time and can’t complain about anything so far.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Location, staff and amenities. Very flexible check in and out facilities.
Stayed 1 night in Nov 2019

8/10 Good

Mohit C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Hotel is very convenient for airport and ideal for short stays. Room was clean, comfortable and food quality in restaurant is very good, although service was a little slow.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD STAY. BREAKFAST CAN BE IMPROVED.
Stayed 7 nights in Mar 2019

4/10 Poor

Verified traveler

Checked in and they took me to my room. Was supposed to be nonsmoking but clearly it wasn’t or at least at one point it had been smoking. I had to ask them to switch my room. They took me to another floor and let me choose between 2 rooms. Again obviously at some point every room had allowed smoking or been smoked in but I chose the one that smelled the cleanest. Had dinner and afterward decided to shower for early bed time due to early intl flight. Shower drain didn’t drain at all and the water leaked out of the closed shower door into the bathroom where it didn’t drain out of the other drain either, out into the bedroom, and out the door down the hall. I didn’t know until I got out because I wear corrective lenses and didn’t have them on during the shower. Shocked, I called the front desk. They sent someone from housekeeping who called the hotel manager and another housekeeper. As the two housekeepers started cleaning, I apologized to the manager and explained what happened but he insisted on India the guest is treated like the divine and this was his fault as the host. I asked if they could just move me into another room but he ignored me. It turned into commentary on how lucky I am to travel because it’s expensive and Indians can’t travel because they’re very poor, how hard the housekeepers work, etc. When I again tried to explain the drain not working, he said it is a narrow drain - again as if it is my fault their drain didn’t work. It was very rude and surprising.
Stayed 1 night in Feb 2019

6/10 Okay

Trivern

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for
It was basic. You get what you pay for.
Stayed 1 night in Dec 2018

4/10 Poor

H N

Disliked: Cleanliness, staff & service
Avoid if you can
Unfriendly reception and staff, reminding you constantly that you are staying at a cheap hotel. Nastily bathrooms makes you wonder why you are even staying at this place.
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Shameel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

RD, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and affordable close to the airport. Breakfast is good. Internet is slow and that was the only negative
Stayed 2 nights in Jul 2018

4/10 Poor

Jayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeatedly disappointed
This was the 3rd time we stayed at this hotel and for the 3rd time, they gave us a different room than was booked. Because we arrive in after a late night flight, they say there are no other rooms available. They deliberately give you a lesser grade room with wrong bedding configuration. I won’t be staying here again.
Stayed 1 night in Jun 2018

6/10 Okay

Willem

Not bad
Not bad
Stayed 1 night in Jan 2018

10/10 Excellent

shailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice stay good hotel and staff is very helpful
Stayed 2 nights in May 2018

6/10 Okay

Jacintha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and well positioned airport hotel
Ideal for overnight stop when making connecting flights. Breakfast was OK and dinner food and pricing fine. Shuttle to international terminal readily available. Would use again.
Stayed 1 night in Mar 2018

6/10 Okay

max, london

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reasonable hotel very convenient for the airport
Nice hotel for one night stay . Comfortable room . Good size . Hotel reception staff very very poor boarding on rudeness. Which is not good after along flight Called room 3 times to see when we were checking out . This was well before chech out time at 12 . Breakfast 🍳 utter chaos . Would I stay again very unlikely !!
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
A big NO for this hotel, worst stay ever.
Hotel room flooring was hurtful, several gaps between hardwood flooring. Shower area door was not getting closed, so water spread in rest of the area in bathroom. Only 2 towels were given, we travelled with 2 kids, it was unmanageable. There were mosquitoes in the room. My 3 year old started shouting let’s get out of here quickly, there are many mosquitoes. I wished I would have heard him, but it was too late in night. They don’t have luggage cart, it was nightmare to get the stuff into my room. I called these guys several time and even before a day prior to my travel to send a big car to airport as I was traveling with family and lot of luggage. They did not send the car even. When I called from airport, they send a small car after 30 minutes, in which luggage were not getting in. We waited in parking lot for another 20 minutes for another car. When I complained about it at the reception, the guy was not even apologizing but he was raising his voice and saying that you should have sent an email for pick up. I don't recommend this hotel to anyone, especially it you are with family don’t go even it’s free. It is detrimental for hotels.com to have such hotel listed on their site that too with $60-65 range. It should not worth more than $25-30 per night. I used to trust hotels.com blindly, now this will not happen. I felt as if I was cheated, you are losing the trust which I had in you.
Stayed 1 night in Jan 2018

8/10 Good

priscilla

Liked: Cleanliness, room comfort
Good for an airport layover.
Completely fine for an airport overnight, not at all fancy. Fine enough breakfast, but not as extensive as most of the spreads we have witnessed in 3 weeks of Indian hotels.
Stayed 1 night in Jan 2018

4/10 Poor

Naresh

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not worth for charges
It lacks few facilities like the use of slippers by the guest, we asked for the dental kit, shaving kit and then only they issued. These should be automatically issued. When asked for slippers, the reply was we don't issue slippers for the guest.
Stayed 3 nights in Jan 2018

6/10 Okay

shailesh, atlanta

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but the policy is changing everytime
I had booked the hotel from 9th January to 12 January. The hotel checkout time is 12 noon. So it means I can stay 12th night but the management made me checkout on 12 th January before 12 noon and says if u live till evening it’s going to be one day more. Funny part is I reached hotel 3.30 in the morning 9th January and I have to book room for 8 th January cos my booking was from 9 th January. So it means they took one day fare without I stay their.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for travelling on a budget
I stayed here with my girlfriend to attend the Indian wedding of a friend. The hotel has everything that one needs, is clean (in particular, the bathrooms are nice with a shower separated by glass rather than shower curtains) and the breakfast is just amazing (Indian styled hot breakfast where one can order egg, toast or Dosa for free to complement the buffet). We paid roughly 60 USD per night for two people which was a very fair price, considering that it included breakfast and wifi. The wifi is not super fast, but completely sufficient for even watching youtube etc.
Stayed 7 nights in Nov 2017

6/10 Okay

Aymeric

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2017

2/10 Terrible

Vishal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
No coffee maker in the rooms

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience. Didn't allow me to check in as I was from Mumbai and they wanted a non Mumbai address proof.. Terrible it was..

8/10 Good

Manu Chandran, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel walking distance from airport
Pleasant hotel, Near to domestic terminal, clean and tidy. Courteous staff. free drop at airport if needed. Nice breakfast. Room service also good and not too costly. Free wifi. Hot water in bathroom. Well maintained

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near the airport
Stayed in the hotel, to spend the day before I could take my flight late at night. I really liked the hotel as the rooms were clean and the hotel was in clse proximity to the airport. The hotel even offered me complimentary breakfast even though I was late for check in

6/10 Okay

Verified traveler

Good for a short stay near the domestic airport
Hotel's name is a bit misleading. It says airport international, but it is at least 10 minutes away and hard to find. It is located by the domestic airport. Also they advertise free shuttle service. What they don't mention is that it is free to the domestic airport but there is a charge for the international one. The restaurant at the hotel is clean, the food well prepared and service is excellent. This hotel is good for an overnight but it is not really viable for a tourist as the sights are far.

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Samson

Liked: Staff & service, room comfort
I enjoyed the stay there. The room boys were pretty helpful. Only comment I have is the hotel has some hidden charges aside from cheap bookings online. The reception staff have no smile and are not friendly.

8/10 Good

HB

Liked: Cleanliness, property conditions & facilities, room comfort
CLEAN
ITS GOOD

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
A crazy rickshaw driver took us here for way too much, but it was a nice place to stay after 24 hours of flying. I enjoyed the free breakfast

10/10 Excellent

Carlos A, Lehigh Acres, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very good

6/10 Okay

Verified traveler

Liked: Cleanliness
Good hotel near airport and comfortable
My experience is good the rooms are small but comfortable but the bathrooms are to small

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WHY bother having a STAFF???
NON responsive and non caring staff. Decline over the years. No wifi. I will not return here. Have stayed here 5 or 6 time previously. Wifi did not work in room or downstairs. RESPONSE: Not working