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Reviews of Hotel Bawa Continental

3 out of 5
Hotel Bawa Continental
Juhu Tara Road, Opposite Theosophical Society, Juhu, Mumbai, Maharashtra

Reviews

8.0

Very Good

Rating 10 - Excellent. 134 out of 375 reviews" "
Rating 8 - Good. 142 out of 375 reviews" "
Rating 6 - Okay. 61 out of 375 reviews" "
Rating 4 - Poor. 21 out of 375 reviews" "
Rating 2 - Terrible. 17 out of 375 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Syed Moiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here
Stayed 1 night in Apr 2024
Response from Hotel Bawa Continental on Apr 15, 2024
Dear GuestGreetings from Bawa Hotels. Thank you for choosing our hotel as your preferred stay partner. We are glad that you enjoyed your stay with us and we appreciate your time for submitting this feedback. We look forward in welcoming you soon, again & making your stay a memorable one.RegardsManagement

10/10 Excellent

Ravindra, Purley

Staff are extremely helpful and go the extra mile to help you.
Stayed 3 nights in Mar 2024
Response from Hotel Bawa Continental on Mar 26, 2024
Dear Valued Guest,Thank you for your kind words! We always strive to provide exceptional service and going the extra mile for our customers is always our pleasure. We appreciate your feedback!Regards,Management

2/10 Terrible

Shraddha

They charged very high amount for complimentary items
Stayed 1 night in Feb 2024
Response from Hotel Bawa Continental on Mar 11, 2024
Dear Valued Guest,Greetings of the Day! Thank you for choosing to stay with us. We have noted your feedback and we assure you the same is looked into on priority. The booking as per the reservation was made for an executive room and we had upgraded the room to the Thematic room with our compliments. We would request you to please share the details of the concern so that we can look into them and address them accordingly. We look forward to hearing from you and we hope to welcoming you back assuring a comfortable stay.Regards,Management

6/10 Okay

Anita

Stayed 1 night in Jan 2024
Response from Hotel Bawa Continental on Feb 5, 2024
Dear Valued Guest,Thank you for your incredible 6-star rating! We're delighted to know that you had such a fantastic experience with us.Regards,Management

4/10 Poor

William

Liked: Cleanliness, staff & service
Clean but noisy
Clean and tidy, but my single room was very noisy day and night so that sleep was an issue. Good breakfast and pleasant staff. Located well by popular Juhu beach.
Stayed 3 nights in Jan 2024
Response from Hotel Bawa Continental on Jan 15, 2024
Dear William,We appreciate your feedback regarding the cleanliness and tidiness of our hotel. We apologize for any inconvenience caused by the noise in your single room, which hampered your sleep. We will certainly look into this matter to ensure our guests have a peaceful stay. We are glad to hear that you enjoyed our breakfast and found our staff pleasant. Thank you for pointing out our convenient location near Juhu beach. We hope to welcome you back for a better experience in the future.Management

10/10 Excellent

Tasneem

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good cheap no frills option located near Juhu Beach. Rooms are small and basic but clean and comfortable. Staff are friendly and pleasant. Walking distance to a number of dining options and Juhu Beach. Would recommend.
Stayed 7 nights in Dec 2023
Response from Hotel Bawa Continental on Jan 31, 2024
Dear Tasneem,Thank you for sharing your positive review! We're glad to hear that you enjoyed our affordable and convenient location near Juhu Beach. We take pride in providing clean and comfortable rooms for our guests. Our staff is dedicated to being friendly and pleasant. It's great to know that you found our hotel to be within walking distance to dining options and the beach. We appreciate your recommendation and look forward to welcoming you back in the future!Management

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hotel
Superb hotel with the most welcoming and helpful staff. The rooms are clean and have a comfortable environment! Location is superb in an affluent area. Must stay to experience
Stayed 6 nights in Dec 2023
Response from Hotel Bawa Continental on Jan 5, 2024
Dear Valued Guest,Thank you for your wonderful review! We're thrilled to hear that you had a superb experience at Bawa Group of Hotels. Our team takes pride in providing a welcoming and helpful service to our guests. We're glad that you found our rooms clean and comfortable. We hope to welcome you back for another amazing stay soon!Management

10/10 Excellent

RITHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Hotel Bawa Continental on Dec 26, 2023
Dear GuestGreetings from Bawa Hotels. Thank you for choosing our hotel as your preferred stay partner. We are glad that you enjoyed your stay with us and we appreciate your time for submitting this feedback. We look forward in welcoming you soon, again & making your stay a memorable one.RegardsManagement

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and Great staff Memebers who make sure your stay is good . Thanks. To Mr Jagdish and The Manager whose name I don’t recall was very attentive. Keep the good work on
Stayed 1 night in Oct 2023

6/10 Okay

sunita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is ok, breakfast very simple, rooms are very small, I had to call front desk 3 times to fix my TV, no good view from the room, shower had bathtub My husband has leg injuries so he was having shower problems, requested to change room but did not get to much help from the staff.I would not stay here again.
Stayed 2 nights in Oct 2023

8/10 Good

H

Liked: Cleanliness, property conditions & facilities
Good for short stay
The hotel is located in busy area. Very clean and good food but complementary breakfast very limited range rather poor. The hotel has no pool or any other where a person can relax no garden or openspace.
Stayed 6 nights in Sep 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our go-to place in Juhu
We love the Bawa Continental for our family! The super deluxe room with bedroom and living (and 2 bathrooms) is super spacious and comfortable. Breakfast is good with a lot of options. Hotel is in a great location and very clean. Staff is awesome! We'll be back.
Stayed 4 nights in Apr 2023

2/10 Terrible

Cilla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Stay
Tv did not work The smell of cigarette smoke was on the corridor seeping thru into the bedroom as they allowed guests to smoke inside the hotel. Mattress was poor as you could feel the springs right through
Stayed 1 night in Apr 2023

8/10 Good

SHAHID ALI, lusaka

Liked: Staff & service, amenities, property conditions & facilities
Just simple and straight forward and feel like home
Stayed 3 nights in Mar 2023

6/10 Okay

Harvinder

Stayed 2 nights in Mar 2023

10/10 Excellent

Kavina

Stayed 5 nights in Mar 2023

4/10 Poor

Saurabh

Business traveler
Disliked: Room comfort
They need to improve
The air conditioning of my room was not functional for 2 days. Even after various reminders nothing was done from the end of the hotel. Very bad experience
Stayed 2 nights in Mar 2023

8/10 Good

EAHSAN NOOR RASHID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and ameneties provided properly
Stayed 3 nights in Feb 2023

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK!
customer service was the worst, lazy, rude, unbothered, schemish, sly, scrupulous and unhelpful. room service never comes, bell boy doesnt make an effort, front desk staff are so charlatan. seedy hotel. unhygienic. stuffiness AC lack of ventilation dustiness musty smell made me ill. majorly overpriced for the dump it is. the only thing working for it is the location. great location in juhu. other than that - is a nightmare. unless you're fine with absolute dumps - do not book. its not doable for the average person.
Stayed 4 nights in Feb 2023
Response from Management on Mar 9, 2023
Dear Valued Guest,Greetings of the day! Thank you for choosing to stay with us. We regret to know that your experience did not meet your expectations and our sincere apologies for the same. We have checked our records and there was no food bill found as per our records during your stay. We have also not been able to find any complain of room not being comfortable during your stay. We would request you to share the details of the concerns so that we can address them on priority. Our dedicated team is always available to assist our guest round the clock at the hotel. During your stay our Front Office associate had requested you to contact Expedia for your request for an upgrade and changes in your stay as the booking was through Expedia and was a prepaid booking. Our team is always delighted to serve our guest and we look for to hearing from you.

8/10 Good

Debanshu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forced to pay advance to secure booking
I was forced to pay an advance or block my card against the amount a day prior to check-in after confirming the booking by Hotels.com else the Hotel would have canceled Seems a major coordination on terms between the Hotel and Hotels.com
Stayed 1 night in Jan 2023
Response from Management on Mar 9, 2023
Dear Valued Guest,Greetings of the day! Thank you for taking the time to review us. We have noted your feedback.We request our guest to confirm the booking with 1 night payment for high occupancy dates as the hotel is running full house. The booking was received by the hotel through Expedia and we would request you to please contact Expedia for any further assistance with regards to the concern of the booking voucher. Our dedicated team is always available to assist you round the clock and we look forward to welcoming you again in future.

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all respects
Stayed 1 night in Jan 2023

4/10 Poor

Ditesh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We had two rooms booked and they never responded to email request for early check in or airport pickup. Took 4 hours to check in.

8/10 Good

Hemant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and restaurants.

8/10 Good

Naran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Parimal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable clean contemporary fixtures and excellent location. Breakfast should start at 7 am
Stayed 3 nights in Nov 2022

8/10 Good

SHAHID ALI, lusaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the door is the best , the receptionists were helpful

10/10 Excellent

Roben Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel room clean but only one problem windows not open and one night stay hotel price is very high
Stayed 1 night in Sep 2022

10/10 Excellent

Naheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
All staff polite n helpful. Will highly recommend.
Stayed 5 nights in Sep 2022

8/10 Good

SHAHID ALI, lusaka

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of a hassel but then again its mumbai parking is a problem everywhere. I didnt have enough time to .... so didnt taste the food
Stayed 1 night in Jul 2022

10/10 Excellent

Patch

Stayed 28 nights in Jun 2022

4/10 Poor

NANDEO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good area
Stayed 3 nights in Jun 2022

8/10 Good

Hoe Min Kelvin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Recommended
The hotel name makes it sounds like a big hotel but it is not. It was located along the street with a signage and its is just enough for you to see it if your car is slow enough. The lobby is located inside the street hence you cannot see it along the road. It is a very old hotel. You can tell from the design. However, it was very clean. All staff were very friendly. From the guard outside to consignee and house keeping. I booked a queen bed room. Again you can see that the interior is old but it was very clean. No weird smell at all even in the toilet. You can find most of the amenities you want except that i have to request for room slipper and hair dryer. The house keeping was thorough too. The location of the hotel is good. Around 15 mins walk to the beach. You can also find all kinds of eating place and a wine store just around the corner. Starbucks is just next to the hotel at a stone throw away distance. Overall,i will choose to stay in this hotel again for my next trip.
Stayed 4 nights in Jun 2022

8/10 Good

Joydeep

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Ajay

Liked: Staff & service, property conditions & facilities
Property needs upgrade
Stayed 6 nights in May 2022

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, reasonably priced hotel at Juhu Beach
A decent, reasonably priced hotel conveniently located in the Juhu Beach area. The wi-fi was slow (under 2 mbps download and upload), so you won’t be able to have a video call. The safe in my room was also non-functional (battery ran out?). The security guard at the entrance was friendly and would always greet me with a smile whenever I entered or exited the hotel.
Stayed 2 nights in Apr 2022

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Jagannath

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Another great stay at Bawa Continental. Excellent service, very clean, and GREAT location! Already booked my next stay with my family.
Stayed 14 nights in Dec 2021

10/10 Excellent

Maitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Bhavisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Clean rooms . Very warm and friendly staff! Highly recommend this property
Stayed 1 night in Dec 2021

6/10 Okay

Girish

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only good thing is location
Checked in minimum 6 hours late as room was having electrical issues. One if the days, there was no power in hotel for 2 to 3 hours. Electric kettle was not working anf was not even properly clean.
Stayed 4 nights in Nov 2021

8/10 Good

Rajkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Lalramhluni

Stayed 4 nights in Oct 2021

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very thoughtfully designed.
Room was a bit small but considering the area I was very satisfied with everything.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Food is good overall very good experience
Stayed 1 night in Aug 2021

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Loved my stay. Hotel is located in a nice location, has all the amenities you may need. The room size is good. Starbucks is right next door. The staff was brilliant. Breakfast was good too. Will definitely come back again.
Stayed 5 nights in Jul 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2021

4/10 Poor

Prashant

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
BAWA CONTINENTAL A BIG NO
The room had a lot of problems. Wifi was everyday a big issue, lights kept on tripping every night. The most ridiculous part was that i was charged Rs. 106 for a bucket of ice which is very stupid to do so. I stayed there for 15 days & also after many issues I chose to ignore but my expectations were too high comparing to what i anticipated. In short i would never book my stay at this location ever again.
Stayed 15 nights in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.friendky staff.accessibke to many fine eating establishment s.Was hoping Juhu brach would be cleaner.. Was disappointed about thst.. Breakfast was nothing to rave about.But very clean.
Stayed 5 nights in Feb 2020