Be very careful if booking and staying here
Posted Dec 14, 2016
I will start with the pros: Good location for local restaurants, sights, transport links. And the manager (owner ?), Mr Singh seems pretty genuine.
Cons: I had booked well in advance through Expedia. I receieved confirmation of my booking. However, when I arrived at the hotel, I was informed by the duty manager that I would not be staying there. But instead, next door at the Garden Hotel. They were full ! So they had taken my booking, but could not accomodate me. I was advised that this was because a family who had been staying there had not vacated as planned. Anyway, I went along to the Garden Hotel. And instantly got the feeling that this was not the same standard, even though the manager had told me so. I went back to discuss this. And was told flatly that they had no rooms and I had to stay next door. After discussing with the duty manager at the Garden Hotel, he let it slip that his hotel (although owned by the same people) was in fact a 2 star. And the Godwin was a 3 Star. So, I was getting a lesser standard hotel for what I had paid for. Only after presevering did I get the promise of a transfer the next morning, and to be fair they gave me dinner on the house. The room I did get however, was on the 2nd floor and was shabby. Windows don't close properly,
The hotel has a bar and restaurant on the roof. But for 2 or the 4 nights I was there they had booked it out for a private function. No hotel residents allowed. Overall I would give this hotel a wide berth.