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Reviews of Hotel Midland - Hostel

2 out of 5
Hotel Midland - Hostel
Jawaharlal Nehru Road, Santacruz (East), Mumbai, Maharashtra

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 82 reviews" "
Rating 8 - Good. 33 out of 82 reviews" "
Rating 6 - Okay. 20 out of 82 reviews" "
Rating 4 - Poor. 12 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Chetankumar Dahyabhai

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Ahmd

Stayed 2 nights in Aug 2023

2/10 Terrible

Sampath Kumar

Stayed 2 nights in Aug 2023

4/10 Poor

Walter

Disliked: Property conditions & facilities
when I entered the hotel first day I smelled strong kerosine odour which is normally used to kill the bugs but they lied to tell me that they are painting the rooms . Twice complained . The room a/c is old . Hotel in crowded place so lot of noise , its not their fault .
Stayed 4 nights in Jun 2023

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel for shirt stay
I know this hotel so well that is why I wanted to book this hotel. It us friendly and near tho airport, shops and restaurants Clean and excellent staff and very safe.
Stayed 1 night in Mar 2019

4/10 Poor

Narendra

Disliked: Staff & service, property conditions & facilities, room comfort
Poorly maintained. Not suitable for disabled.
Stayed 1 night in Feb 2019

6/10 Okay

soumitra

Liked: Staff & service
Business travel for two nights
The location is nice and close to airport , but the area is very crowded , and the condition of he hotel is not maintained, the staff was helpful and there are food options around . Could be possible to get much better places in the same price range , which are well maintained and clean , the hygiene was an issue
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, honest staff, trustworthy. Very close to airport. Great location for stop-overs. Also very close to local train station.
Stayed 1 night in Nov 2018

8/10 Good

Erik, N.Y

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel , have stayed here many times.......peaceful and comfortable, staffs are extremely helpful, great location.
Stayed 3 nights in Jul 2018

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for Domestic Terminal
Excellent position for the domestic terminal and Santa Cruz train station . Room was comfortable and clean. Bathroom was a good size and plenty of hot water for the shower. Reception was good with easy check-in and WiFi in room was good. Area is safe and I recommend the Tequila Sunrise restaurant nearby.

8/10 Good

SAMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good place
It is a good place- nice and friendly staff and quite clean. The location is very convenient. Overall great value deal.

4/10 Poor

Verified traveler

Disliked: Room comfort
Ok Hotel for maybe for one night
For early checkin the Fromt desk took some money from me but didn’t offer any receipt for that..After asking for receipt he clearly said there is no receipt for early checkin fee. Its a ok hotel for staying for night or maybe 2..
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 1 night in Mar 2018

4/10 Poor

jen, uk

Disliked: Cleanliness, staff & service, room comfort
Staff were uncooperative
Disappointed with the service provided. While booking it showed a airport shuttle service but at the help desk they didn’t hav any shuttle
Stayed 1 night in Feb 2018

8/10 Good

Riju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for
Good service. Helpful receptionist, cooperative staff
Stayed 1 night in Feb 2018

6/10 Okay

JOBY

Disliked: Staff & service
Elizabeth Sebastian
No breakfast.it says that we have free breakfast.It is fake advertising
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Best price with best services clean room we went after 20 years this hotel
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to airport, local city trains, taxis etc.
Comfortable, attentive staff, clean. Road facing rooms slightly noisy but cannot be avoided due to location.

2/10 Terrible

Shikha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience Ever!!
Worst experience ever. Pathetic hotel receptionist , manager and the owner himself. Highly disrespectful people. None of the services provided that were mentioned while booking the hotel from expedia. No one way transportation from airport , no free breakfast, incorrect location on google maps. They blamed expedia for all the services offered while booking. I would never recommend anyone for this hotel.

10/10 Excellent

terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel close to the airport
Stayed here 4 nights rooms were very comfortable and the staff exceed there friendship Thanks for making my stay a good one and a special thanks to the staff member who took me to buy the fire works real Indian hospitality

8/10 Good

ashok, mauritius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel.close to shopping boutique
all ok.room very clean.personel very helpful.I have already recommended this to four relatives and friends

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended - dirty sheets
The guy kept waiting so that I give tip even before any service. Bedsheets were super dirty. Area is super crowded and noisy. Nobody was there at checkout counter for 10 minutes.

4/10 Poor

Suresh, US

Disliked: Cleanliness, property conditions & facilities, room comfort
Location ok but not worth
Congested , smelly not worth at that price ... It used to be s good hotel but standard has gone down ... Bad service n dirty hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Management/Service staff great and very helpful. Room is a bit small.

10/10 Excellent

JAGDISHKUMAR, SURAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It is really very good Hotel. Very good location and very very safe place than other Hotels in Mumbai.

8/10 Good

Ujwal, Nagpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one..
It was nice stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of hidden airport transfer charges
Your Site mentioned free airport transfer. I was charged addition fee for the airport transfer. This is false / misleading information or advertisement.

2/10 Terrible

Deepak, Santacruz East

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Bad Hotel
No lift in hotel, only dosa in breakfast, worst surrounding

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value good stay
Overall good value for a budget hotel with breakfast and the staff and manager were helpful. Ive stayed in better but at the price it was ideal for my purpose. The only drawback was the sound of the house phone ringing in the corridor in the mornings.

6/10 Okay

Glenda, Mornington, Australia

Disliked: Staff & service
Could have been better
I gave arrival details by telephone and asked for a car to meet me at airport. Car was not there, although flight was delayed. I had to pay 900 Rps for taxi, to Midland hotel, whom said they sent a car at 8.15 instead of 6.15, thus they missed me.Was offered a credit voucher for same, but none was offered when I left next morning. Hotel DID arrange car to airport for departure.

6/10 Okay

Verified traveler

Average at best
3/5 at best. Extra charges for wifi and tired decor. Only booked because we had to fly out early morning and they were a decent price close to the airport.

8/10 Good

Verified traveler

Liked: Cleanliness
Average hotel
Just ok stay. Not worth the money spent

6/10 Okay

Trevor C.

Liked: Cleanliness, staff & service, room comfort
3 night stay excellent service and superb food at adjoining restaurant
Good service by courteous staff nothing too much trouble.Thank you

6/10 Okay

JOSE G.

Liked: Staff & service
Disliked: Room comfort
Near Airport and SantaCruz market
Midland is an indian average hotel, near the airport and very near to Santa Cruz market, with a shuttle to/from the airport. Friendly staff, with an ok breakfast.

6/10 Okay

Verified traveler

Disliked: Staff & service
Average
its recommended for 1 or 2 nights. very near to Airport.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Surely not the worth at the price
Would not recommend, the picture of room and hotel was very different then actual

8/10 Good

Rengaraj, Sivakasi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for family stay..
The stay was nice. The hotel is located close to the airport and the local train station and hence very easy to reach and visit places. The breakfast included was really nice and the staffw ere very helpful. Room service was good too... The room was just enough for two people. As we were three, it was a bit cramped. The toilet was a bit smaller and darker than i expected. Surroundings could be a bit noisy but the sound insulation in the room was great! In my opinion, a great hotel to stay but the room rate could be a bit lower.. Oversll, a nice experience.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Decent
Decent hotel but strictly for a night or two during Business or transit travel. The staff is courteous and friendly , that is a plus point. The problem lies in the room. Instead of two single beds put together they should provide one double bed in a deluxe room. The partition in the arrangement( of two single beds) makes it an extremely uncomfortable and cramped night. Also the commode is unusually high from the floor level which is funny and annoying at the same time. Rest is OK. The restaurant is nice. Room service is prompt. Reception desk is friendly.

8/10 Good

Narayan Srikanth, Chennai

Liked: Cleanliness, property conditions & facilities, room comfort
HASSLE FREE AIRPORT HOTEL
Located close to Santa Cruz airport just off the Western Express the hotel offers comforts of decent accommodation while being friendly on the wallet. The service was courteous and timely. The hustle and bustle of airports close to the airport was absent lending it the status as a quiet airport hotel. Business travellers will enjoy the comforts.

4/10 Poor

Traveler feb13

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location very convenient though not very good. People were nice. Linens and towels were of poor quality. Pillow sham had lot of stains. Liked the breakfast. Door mat before bathroom was the dirtiest I have ever seen. Covered it with a towel just to keep my eyes off of it. Didn't avail free airport pick up. Free drop off was hassle free and nice. Hotel doesn't enforce nonsmoking policy, even though they have a big sign. Decor inside room was good. Overall, if the hotel pays attention to its linens, little accessories and non smoking policy, I would've liked it better. For the money paid, I cannot call it 'the bang for the buck'. It's overpriced for what it delivers.

6/10 Okay

Freeal

Liked: Staff & service
Good cheap overnight stay near the airport
Reliable pickup at the airport, simple clean and quiet.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Reconsider your decision to stay here
Terrible experience.. would never stay at this hotel again. very bad food, pigenhole rooms, very crude service staff

10/10 Excellent

Kevin, Riverside, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice While in Transit!!!
This is a great no frills option for a one or two night stay while in transit in or outbound from Mumbai. The service and food at the hotel is terrific. The room and restroom was clean and the A/C kept the temperature comfortable. Staff is always ready to help and go the extra mile when tipped. The area surrounding the hotel is typical Mumbai; crowded, dirty, and noisy. Probably not the best option for a family planning to stay more than a couple of nights. This in no way should reflect on the efforts of the hotel staff to make my stay comfortable.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Good value for money, helpful staff
Pleasant basic hotel, small rooms but clean. Efficient pick up and drop off service to and from airports. Free breakfast on the roof is a nice extra. The staff were very helpful. The location looks bad at night but looks better in day time!

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Hotel Midland
Delightful hotel near the Mumbai airport. Pleasant, tidy, with great staff. Actually needed to change plans and stayed there again later in my trip.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
midland bombat
difficult to find-directions could include-next to accord,as there was a bus parked in front of the hotel obliterating the sign & the taxi went around for 20 mins.

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service
Excelent for a nights sleep before
Excelent for a nights sleep before you take the next flight from Mumbai airport . Efficient check in. Transfer (10-15 min) from and to airport included. Friendly staff.

10/10 Excellent

chinaemelum

Liked: Cleanliness, staff & service
Hotel midland is situated right
Hotel midland is situated right in the heart of Mumbai which is quite good for a first timer in the area,their staff are courteous and always available,internet is super,their breakfast is good as well. i would recommend it anyday.