Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Getaway With Friends
by Pernille from Copenhagen

Short but pleasant stay

Posted May 8, 2015 on Hotels
Ok hotel in the busy Khan Station Area. The rooms are nice; very spacious, equipped with both fan and AC. Fair size bathroom with a large shower cabin. Small tv, but an abundance of channels. Ok wi-fi in the rooms. Breakfast was ok and had some changing dishes. Drop-off at airport included in price (don't know about pick-up). Very friendly staff! I had a few issues while staying at the hotel: Upon arrival the fan could only do full-speed or no-speed - the was friendly, but could not fix until the next day which was quite annoying due to the Mumbai humidity. The second morning there was only cold(-ish) water for shower. I did not have time to wait, but the next there was no issues and the issue with the second morning could probably have been fixed fairly quickly.
1 out of 5
Recommended
for Business Travelers
by rupchand from SINGAPORE

Untrustworthy and unreliable

Posted Mar 31, 2015 on Hotels
The Worst stay and unreliable untrustworthy of their agreement. Will not BOOK from HOTELS.Com again
2 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Quite disappointed on check -in

Posted Mar 20, 2015
Pros: We enjoyed the breakfast ,also the fact that they pick you up from the airport and drop you off when you are ready to leave.
Cons: Guests should be provided with proper return directions when returning to the hotel at night..
Location: Provide guests with written directions Things to See and Do
We were quite disappointed when we checked in, because we were given a very compact room with unsatisfactory décor. We usually book this hotel despite compromising the location as it isn't in a very clean area . However this is the second time this hotel has disappointed us as we were given a room in the back and the ad on expedia states that it is a deluxe room . I called up the reception immediately and informed them that we needed a change in room before we unpacked our suitcases. At first we were told that the front rooms were occupied by company guests from india. They eventually gave us a different room as we reminded them that this reservation was made months ahead. The breakfast , internetand pick-up was all provided. Thanks for sending us a survey! this
3 out of 5
Recommended
for Business Travelers
by A verified traveler

On peut trouver mieux à Mumbai pour ce prix

Posted Mar 3, 2015 on Hotels
Hôtel un peu difficile à trouver, personnel accueillant, parties communes désuettes. Grande chambre, calme et bien équipée. Wifi marche bien. Propreté limite, les draps du lit étaient sales
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel in bustling area

Posted Feb 26, 2015
Who makes a tea ? Superb masala tea Good service but very slow To call for help or else it takes two to three phone calls
4 out of 5
Recommended
for Business Travelers
by Hock Chuan from Singapore

My stay at Hotel Regal Enclave

Posted Jan 20, 2015 on Hotels
Overall it was a very pleasant stay. I especially like the business department where I can get my emails and documents printout and the Manager was always very prompt and attentive. (my apologies, I have misplaced the paper where I wrote his name). The breakfast menu was good and that was the only place that I felt safe to eat.The security was also good.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Reasonable, but neighbourhood very noisy

Posted Jan 16, 2015 on Hotels
Airport pick-up very smooth and courteous staff. Hotel staff also very courteous and helpful. Reasonable breakfast. Biggest issue is the noise outside. Not great soundproofing on windows. Just off a very busy street near Khar station, and, at night, you can hear, and see, from some rooms, the trains. Had to wear ear plugs. But near some local style bars and restaurants and lively Mumbai atmosphere on your door-step. Plenty of cows sleeping outside at night-time! Bed very comfortable, very clean - room not very big, but adequate. TV did not work, but not much of a problem for me, as most programmes fairly poor.
2 out of 5
by A verified traveler from NY

Congested location, not easy to go around.

Posted Dec 20, 2014
Pros: Good food, great breakfast.
Cons: Cleanliness
Location: Very bad location. All nearby roads are always congested making very difficult to go around quickly.
Comforter was terrible. It's cover sheet was clean but underneath comforter had terrible algae satins
2 out of 5
Recommended
for Business Travelers
by A verified traveler

仕事で4連泊、初めてのムンバイ

Posted Dec 9, 2014 on Hotels
ホテル評価の星の数は当てに成らない。ムンバイのホテルは他より高いと聞いてましたので余り期待していなかったが、ファシリティーは国内の中程度のビジネスホテル以下と思います。食堂も1つしか無く、外食以外は毎日カレー類を食べざる得ない状況です。唯一良かったのはホテルの持っている車が各種合わせて4台有り、仕事・観光及び空港の送迎にフロントで依頼すれば済む点は評価出来る。但し、料金は多少高め?空いてない時も有る。
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel Enclave good for a stopover.

Posted Dec 8, 2014 on Hotels
Staff helpful and courteous. Efficient and free airport transfer. A decent hotel offering a good service at a reasonable price.