Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
70% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

It is nice hotel

Posted Nov 25, 2016
I had comfortable stay good service,enjoyable experience
Comment from Hotel Management
Nov 27, 2016 by Randhir, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
3 out of 5
by A verified traveler from w

Not much within walking distance . Beach is dirty.

Posted Oct 31, 2016
Stayed here for 4 nights in a smoking room. The room had no ventilation so was very uncomfortable even for a smoker. Pool area was dirty, men spitting in the pool so couldn't use it. Breakfast was ok , the best food was across the road. The highlight of my stay at Juhu beach. Tuktuk or taxi is required to get to shopping that isn't expensive. Not worth it for the price .
Comment from Hotel Management
Nov 13, 2016 by randhir, Hotel Management
Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback. Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. The hotel is centrally air conditioned, hence we do not require visible air ventilation on the wall. We have noted your feedback about the swimming pool and will take corrective action. On a positive note, we are glad to know that you were satisfied with our breakfast buffet spread. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
4 out of 5
by A verified traveler from chester UK

Well located about 30 minutes away from Airport

Posted Oct 25, 2016
Pros: Convenient distance for a stop close to the airports
Location: There is a large Mariott Hotel and a Starbux nearby - and of course there is JUHU beach right next door
I have stayed at Ramada many times over last 15 years and always had a good/reasonable experience. It is handy for the airports although at peak times even this 30 minute journey can be extended, so be careful. The rooms are well furnished and clean but I have noticed that the prices charged has been creeping up gradually and is no longer an inexpensive place top stay - but still much cheaper than immediately at the airports.
Comment from Hotel Management
Nov 13, 2016 by randhir, Hotel Management
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
2 out of 5
by A verified traveler from US

This hotel smells of cooking and mold and mildew.

Posted Oct 18, 2016
I would not reccomend this hotel to anyone. It smells of mold and mildew, which has brobably penetrated to the inner walls and floors. They also need to clean all their AC ducts, vents and filters because the air that gets brought in is also full of mold ans melly.
Comment from Hotel Management
Oct 23, 2016 by randhir , Hotel Management
Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback. We are one of the oldest five star hotel in Mumbai and continuing our operation for last 30 years but never received any guest comments about cooking smell in the guest area. However we have noted your feedback and will definitely take corrective action, if required. Thank you once again and I look forward to welcoming you back at Ramada Plaza Palm Grove Mumbai in the near future. Kindest regards Randhir Tanwar General Manager Ramada Plaza Palm Grove.
4 out of 5
by A verified traveler from Los Angeles

Nice hotel, close to beach

Posted Sep 26, 2016
Location: Good nearby restaurant
Clean room, good service, good buffet breakfast, central location, next to beach
Comment from Hotel Management
Sep 27, 2016 by RANDHIR, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
4 out of 5
by Shashank

Posted Aug 17, 2016 on Hotels
Comment from Hotel Management
Aug 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
5 out of 5
by ketan

Posted Aug 5, 2016 on Hotels
Comment from Hotel Management
Aug 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
5 out of 5
by A verified traveler from tx

Nice hotel on juhu beach..and close to attractions

Posted Jul 9, 2016
Pros: Everything like close to tour attractions, airport, right on juhu beach Many restaurants and markets close by walking distance
Cons: Nothing I can think of
Location: Right on the beach, walk by to shops, multi cuisine restaurants, Bollywood and ISKON are in 10 min drive
Very pleasent staff. Amenities were excellent as stated on website like wifi, breakfast We had a very excellent stay and will stay again on our next trip
Comment from Hotel Management
Jul 10, 2016 by randhir, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
5 out of 5
by Jayanta Kumar from Kolkata

Warm staff but okay-ish room

Posted Jul 8, 2016 on Hotels
The room wasn't extraordinary,but we loved the way the staff welcomed us and made us feel at home.
Comment from Hotel Management
Aug 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
5 out of 5
by A verified traveler from Toronto, Canada

Perfect Little Mini Getaway

Posted Jul 5, 2016
Pros: The comfortable room, the pool, the breakfast, and the courteous staff are what will bring us back whenever we are in India next.
Cons: The flush stopped working at one point and we had to have someone come in to fix it. Food was a bit pricey so we ate out for the most part.
Location: The beach is close by. There's a little French bakery across the street which was lovely.
My husband and I spent only a day here but we had a lovely time. We chose this hotel because they had a good last minute deal because we booked the night before. The room and bed were very comfortable. The pool and towel service were great for relaxing. The breakfast was spectacular. The terrace was fun and we loved the view of the beach and watching the planes take off. It could have been cleaner (bird poop), but it was nice because no one else was up there. Overall, we had a really great time before I flew back to Canada.
Comment from Hotel Management
by randhir, Hotel Management
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.