Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from tx

Nice hotel on juhu beach..and close to attractions

Posted Jul 9, 2016
Pros: Everything like close to tour attractions, airport, right on juhu beach Many restaurants and markets close by walking distance
Cons: Nothing I can think of
Location: Right on the beach, walk by to shops, multi cuisine restaurants, Bollywood and ISKON are in 10 min drive
Very pleasent staff. Amenities were excellent as stated on website like wifi, breakfast We had a very excellent stay and will stay again on our next trip
Comment from Hotel Management
Jul 10, 2016 by randhir, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
5 out of 5
by A verified traveler from Toronto, Canada

Perfect Little Mini Getaway

Posted Jul 5, 2016
Pros: The comfortable room, the pool, the breakfast, and the courteous staff are what will bring us back whenever we are in India next.
Cons: The flush stopped working at one point and we had to have someone come in to fix it. Food was a bit pricey so we ate out for the most part.
Location: The beach is close by. There's a little French bakery across the street which was lovely.
My husband and I spent only a day here but we had a lovely time. We chose this hotel because they had a good last minute deal because we booked the night before. The room and bed were very comfortable. The pool and towel service were great for relaxing. The breakfast was spectacular. The terrace was fun and we loved the view of the beach and watching the planes take off. It could have been cleaner (bird poop), but it was nice because no one else was up there. Overall, we had a really great time before I flew back to Canada.
Comment from Hotel Management
by randhir, Hotel Management
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
5 out of 5
by A verified traveler from f

Excellent hotel

Posted Jun 29, 2016
Friendly staff good food highly recommend great pool too
Comment from Hotel Management
Jul 3, 2016 by Randhir, Hotel Management
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
2 out of 5
by sangeetha

Overated

Posted Jun 17, 2016 on Hotels
Be aware DELUXE rooms means a standard room . Stay was OK nothing great .
Comment from Hotel Management
Jun 27, 2016 by Randhir Tanwar, Hotel Management
Dear Guest Thank you for your very kind and thoughtful feedback. We have four categories of room the base category is called Deluxe. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove
4 out of 5
by A verified traveler

Posted Jun 7, 2016
Had some issues initially, but they were more than compensated by the stalls of Pao Bhaji and Bada Pao adjacent. They are worth dying for.
Comment from Hotel Management
Jun 12, 2016 by Randhir, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
3 out of 5
by A verified traveler

Nice location Nd nice stay

Posted Jun 6, 2016
Nice hotel but when I reached the hotel Nd tried to add another person hotel staff talk very rudely Nd charged extra from us they can charged only for breakfast but they charged for extra bed from me that is very unfair
Comment from Hotel Management
Jun 12, 2016 by randhir, Hotel Management
Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback. We are concerned to hear that you were inconvenienced by the Front Desk team member. Your comments have been highlighted to the concerned departments. Please note the hotel charged you for the extra person which includes the stay of the third person with extra bed and breakfast. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
3 out of 5
by A verified traveler from Mumbai

Decent hotel near the beach

Posted May 30, 2016
Pros: proximity to the beach, weekend prices good
Cons: The hotel seems old world. Could do with a bit of a revamp.
Location: The location is good, great places nearby to eat and drink.
Stay was fine. The hotel room was clean and facilities were neat. Buffet breakfast was ok. We used the swimming pool. It is well kept.
Comment from Hotel Management
Jun 4, 2016 by Randhir, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove
5 out of 5
by Roopesh from Delhi

Nice location & easily accessible Beach

Posted May 29, 2016 on Hotels
We were out for leisure trip to Bombay. We got early check in because rooms were available. Hotel has a beautiful location and right on the beach. You can enjoy the local Vada Pau and other Bombay food. In the night, beach is very active and you can spend time roaming on the beach and have nice food reasonably priced. Near to the other posh areas like Band strand, Carter Road etc. Easily accessible for shopping for local as well as Brand show rooms. Breakfast buffet has limited options for both veg and Non veg. They can improve Buffet spread and increase food quality. Hotel has swimming pool to and my son enjoyed it.
Comment from Hotel Management
by Randhir Tanwar, Hotel Management
Dear Guest, Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
4 out of 5
by Vikas

Posted May 25, 2016 on Hotels
Comment from Hotel Management
by Randhir Tanwar, Hotel Management
Dear Guest, Thank you for taking the time to post your experience at Ramada Plaza Palm Grove, Mumbai. The team at the hotel and I look forward to welcoming you back soon. Warm regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.
3 out of 5
by Deepak from Bangalore

Posted May 12, 2016 on Hotels
I was disappointed with my room as was given a smoking room when I specially had asked for non-smoking room
Comment from Hotel Management
by Randhir Tanwar, Hotel Management
Dear Guest, Greetings from Ramada Plaza Palm Grove Mumbai!! We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback . Please note we do not confirm non smoking room while making the reservation. However we try our best to provide smoking / non smoking rooms as per the availability during check in. We very clearly mention the terms and conditions of smoking / non smoking room in our room reservation voucher. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again. Kindest regards, Randhir Tanwar General Manager Ramada Plaza Palm Grove.