Below Average Stay. Not value for money
Posted Oct 17, 2016
The room is very small for a 4 star standards. The bathroom is so small and compact that 1 person can barely stand and take shower at a time.
I certainly expect a brand like Ramada to not be so stingy with space.
The items on the menu at their day restaurant is so limited that you just don't feel like eating there. I had ordered chicken tikka masala for lunch, and guess what it was more like normal chicken curry than chicken tikka. Dunno how come the chef at Ramada not know how to prepare chicken tikka. Even at a dhabba they know how to prepare chicken tikka.
The drinks available at all their restaurants vary. They have Breezer blackberry at the Skky Lounge but not at their other restaurants!!! Strange, same hotel but one restaurant does not serve the drinks served at their restaurant next door. I also ordered Blenders Pride Whiskey, but they sent something else!! Can you believe this is the level of service at a 4 star???
Rooms are clean, but they did not change the linen the next day, which is disappointing!
Comment from Hotel Management
Oct 22, 2016 by Nitin Saigal, Hotel Management
We do appreciate you taking time out to share with us your experience while at our hotel.
We are sorry to have disappointed you on some occasion and your feedback has been most constructive in allowing us to better our services
We are continuously working with our team to ensure flawless service and great product experience for all our guests.
Following this, we are ensuring that our product quality further enhances, in order to meet the needs and requirements of our guests and service them better.
We assure you better experience and look forward to welcome you back to the hotel.
With warm regards,
Front Office Manager