Ratings based on 341 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great location and staff

Posted Apr 25, 2016
This hotel is in a wonderfully central location. The rooms are compact but very well equipped. The staff are really great. Breakfast is plentiful and tasty!
5 out of 5
by A verified traveler from London

Great Hotel, perfect location and A+ staff!!

Posted Apr 11, 2016
really good hotel from start to finish. Check in was very friendly and staff can't do enough for you. Room was really nice, soft bed and good tv, room facilities good with room service and full cable tv. Location is great as walking distance or short taxi to the common sites in the south and v close to train stations. Can't imagine a better hotel for the price. Breakfast one of the better ones as well.
4 out of 5
by A verified traveler from Almogía

A medium range hotel with a first class staff

Posted Mar 20, 2016
Pros: The staff
Cons: Some rooms are dark ( no windows facing the street))
Location: Good location
Tiny but clean rooms in a good located hotel at the Fort district. The best is the staff. Reception staff as well waiters and valets are always courteous, friendly and extremely helpful.
4 out of 5
by A verified traveler from Scotland

Conveniently located comfortable hotel

Posted Mar 17, 2016
Pros: Central location. Friendly, helpful staff. Bar / restaurant on-site with good range of food available.
Cons: Size of rooms!
Location: Central location close to CST train station, cricket stadiums and maidans. On the Lonely Planet walking tour route.
The Hotel Residency Fort turned out to be an excellent choice for a short stay in Mumbai. The hotel is very well located in the old part of Mumbai just a few hundred yards from the main railway station. The check-in was nice and easy and Peter was particularly helpful in sorting phone charging, etc. during my stay. The in-house restaurant provides a good range of food from 7pm (with the added advantage of serving beer if required). The buffet breakfast also has an excellent range of foods for all tastes. The rooms are a little on the small size, but more than adequate and crucially, mine had an excellent a/c system! All in all an enjoyable stay at a competitive price.
5 out of 5
by A verified traveler from Rotterdam

Uitstekend service met perfecte ligging

Posted Feb 29, 2016
Pros: Ligging/service/schoonheid/ligging/personeel
Cons: Niet wat ik weet dat te verbeteren is
Location: Alles binnen loopafstand
Behalve dat dit een schone hotel is,de service is niet te overtreffen
4 out of 5
by A verified traveler

Posted Feb 26, 2016
The room is nice, clean, the air conditioning works great. However, the wi-fi is spotty and unreliable. Good breakfast buffet. Great location.
5 out of 5
by A verified traveler from London

Great hotel and location

Posted Feb 24, 2016
We stayed at the Hotel Residency Fort for 2 nights and had a very enjoyable stay. Our room was in the newer Annexe building next door, and was ideal for our needs. Very clean with all the facilities we needed - WiFi, satellite TV, hot water, good shower. Naturally, you do get some outside noise, but this is the case with most places in India. Service was great in the hotel with staff remembering our names and always friendly. Breakfast was excellent - mixture of continental and Indian breakfasts, with the ability to order specific items as well. Having a free foot and back massager in the hotel was also a nice touch. Location of the hotel is ideal to visit tourist attractions such as Gateway to India and Victoria Terminus. Also some interesting little markets are a short walk from the hotel. Given the relative cost of the hotel vs more pricier options, this was a great place to stay for a weekend in Mumbai.
4 out of 5
by A verified traveler from Canberra

Close proximity to art deco areas

Posted Feb 16, 2016
Helpful staff, contemporary room, adequate breakfast, walking distance to local attractions.
4 out of 5
by A verified traveler

Zentral gelegenes Hotel

Posted Feb 3, 2016
Pros: Die Lage und Freundlichkeit der Angestellten.
Cons: Die Matratzen erneuern.
Location: Das Hotel befindet sich in sehr zentraler Lage; 5 Minuten zum Bahnhof und 20 Minuten zum Gateway of India.
Sehr freundlicher Empfang; das Personal sehr hilfsbereit; leider sind die Zimmer enttäuschend, da sehr klein und durchgelegene Matratzen.
5 out of 5
by A verified traveler

Perfetct hotel en zeer goede prijs kwaliteit

Posted Jan 31, 2016
Pros: lokatie , de serivce
zeer goed hotel, goede centrale locatie, heerlijk ontbijt