Ratings based on 390 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 横浜市

中心地の分かりやすい場所にあるホテル

Posted Dec 4, 2016
事前にメールをして空港送迎を頼みました。空港からホテルは1100ルピーでカード払い可能ですがホテルから空港は1300ルピーで支払いはキャッシュのみです。 好意的なスタッフで観光にも便利な場所だったのでまた利用したいです。
4 out of 5
by A verified traveler from 東京

狭いながらも楽しいホテル

Posted Nov 28, 2016
Pros: 従業員がみんな明るく親切、ホテルの朝食
Cons: 特になし
Location: チャーチゲートやCSTに近く観光に便利。 インド門や マリンドライブにも徒歩で行きました。 パルーシー料理の店も近くにあります。
最初、部屋に入って部屋の狭さにちょっとがっかり。 特にトイレと洗面台が近くて、おでこをぶつけました。 でも部屋は清潔で、お湯はたっぷり使えました。 チャーチゲートやCSTに近く観光に便利。 インド門や マリンドライブにも徒歩で行きました。 そして何より従業員がみんなにこやかで親切だったのが印象的でした。
5 out of 5
by A verified traveler from vancouver

Service was first class. Excited to help.

Posted Nov 9, 2016
Location: Deutsch bank buy sterling theatre.
Early buffet breakfasts. Easy to find. Crab masala across street .
4 out of 5
by A verified traveler from Berlin

Sauberes Hotel in sehr guter Lage

Posted Oct 30, 2016
Pros: Das Hotel lag sehr gut, ruhig und sehr nah an den meisten Sehenswürdigkeiten Mumbais.
Cons: Das Wifi (Apple-Geräte) funktionierte leider nicht immer reibungslos.
5 out of 5
by A verified traveler

Hotel in excellent location, excellent service.

Posted Oct 19, 2016
Location: Location was excellent.
Room was quite small, but clean. The service was awesome.
5 out of 5
by A verified traveler from San Francisco

Great Location!

Posted Sep 20, 2016
Pros: Staff, location, clean room.
Cons: The ceiling rain shower looked as though it may fall out of the ceiling at any moment, but other than that everything was great!
Location: Location was great! Walking distance to many things nearby and the hotel provided a nice map.
Staff were friendly, very professional and this hotel had the most advanced/modernized check-in computer system than the other hotels we stayed at during our time in India. Great breakfast, 24 hour room service, modern rooms. The rooms are on the smaller side as everyone else has said, however I would definitely stay here again.
5 out of 5
by A verified traveler from Richmond HIll, ON Canada

|Residency Hotel is excellent value for money

Posted Sep 19, 2016
Pros: Everything
Cons: Room cleanliness
Staff friendly, helpful, polite especially the front office manager Peter Pereira. Breakfast excellent and very tasty. Hotel is centrally located and close to all amenities. Highly recommended
4 out of 5
by A verified traveler

Great mid-price hotel and location in Mumbai

Posted Sep 17, 2016
If you want a hotel that is central to all the different tourist locations, banks, train stations, then this hotel is great. stayed 3 nights here. The rooms, bedding, and linen were clean, and the aircon was a welcome relief at night. the room we had was on the first floor and was reasonably quiet for downtown Mumbai. the breakfast included in the tariff, was a good selection, and a pleasant view out into the street watching the hustle and bustle of Mumbai. the wi-fi worked in our rooms too which was great. the hotel is a short stroll to places like gateway of India, taj palace hotel, the famous railway station, and Leopolds cafe. also there are many banks and arm machines, and restaurants close by. would stay again!. the staff were very helpful and caring.
5 out of 5
by A verified traveler from Canada

A pleasant hotel, with great service...

Posted Sep 15, 2016
Pros: Location, and warm service~
Cons: Bed covers - the material feels very synthetic, but the sheets and pillows are fine. Toilet holes could be better cleaned/whitened.
Location: Restaurants in the fort and kalagoda area, walkable from CTS - the main station, and morning jogs by the seaside...
Close to good restaurants, the CTS train station and South Bombay attractions, the hotel was a great find in Mumbai. Rooms and washrooms were clean, and service was impeccable. Overall, I would stay here again!
4 out of 5
by A verified traveler from Kaul

Amazingly Warm staff, Great location

Posted Sep 9, 2016
Super awesome staff who do everything in their capacity for a great customer experience. Hotel is located at a prime location in South Mumbai with nearness to Nariman Point, Churchgate and CST. Buffet breakfast is good too! Rest all gr8. The only thing that might put you off is the size of the deluxe room which does not give a deluxe feeling for sure. The washroom does not have an exhaust which leaves the room with a foul experience. The workaround is to open the washroom window.