Excellent with flaws
Posted Dec 25, 2016
If you want a sanitized and safe India experience this hotel is for you. The nicest of the BKC/airport hotels. For a better 'Bombay experience' I would stay at the 4 Seasons or Taj Mahal in Colaba. If you want to pretend you are in New Jersey or Surrey though this area ((BKC) is perfect.
This time I was there for eight days.
Excellent rooms. Really nice. Nice lighting. Great bathrooms. Great beds. No view.
Excellent variety of dining possibilities. Expensive.
Guest services was a bit patchy in terms of response times but willing staff. The attempt to add a French veneer to everything (bonjour,bonsoir) was painful and annoying.
Laundry prices are completely outrageous even by India 5 star standards. Wow. RS 14,000 for laundry during my stay.
Overall an excellent hotel in a convenient and sterile part of Bombay. Best choice in BKC. If you can go further south and want to be more adventurous I would suggest Four Seasons, or Taj Mahal Hotel which can't be beat for history and location. Difficult for travel though if you have to go to Bandra or BKC.
Enjoy Bombay. Get out of the hotel whichever one you choose. Eat some street food. Elco in Bandra for instance! Travel by Rickshaw. Fun and cheap and on the meter!