Ratings based on 21 Verified Reviews

3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by Roger from Atlanta, GA

Excellent hotel, more than I expected.

Posted Jan 31, 2014
Pros: The hotel is well kept in every way. The staff are the best, they make you feel very special and do everything possible for you.
Cons: Really I honestly cannot think of anything. Like I said before, its better than we expected, truly superb.
Location: As expected for Mumbai, its in a very busy location. KFC & McDonald's are close by. The beach, beautiful Phoenix mall & Gateway of India are great.
Mumbai is a very stressful and challenging place to visit. However in spite of this, staying here was a peace of solace and comfort. No matter where we went during the day or evening we looked forward to getting back to our hotel. Since we have family living in the area, we will be visiting Mumbai again and this is the only place we will stay.
Comment from Hotel Management
Mar 11, 2015 by Vithal, Hotel Management
Dear Guest Thank You for considering us for your stay in Mumbai & for your comments. We are happy to have met your expectations. Look forward to having you back with us.
4 out of 5
Recommended
for Everyone
by Dayallraj from Bangalore

Nice, centrally located place

Posted Jan 2, 2014
Nice, centrally located place. Neat but size of room was very small. No tourist information from the hotel.
Comment from Hotel Management
Mar 11, 2015 by Vithal, Hotel Management
Dear Guest Thank You for considering us for your stay in Mumbai & for your comments. We are happy to have met your expectations. Look forward to having you back with us.
2 out of 5
by ellen from new delhi

stay at best westren, mumbai central

Posted Dec 16, 2013
Pros: location
Cons: everything, mostly staff attitude, plumbing
Location: Mhalaskhmi temple, race course and Dadar
its a renovated property known widely as Hotel Sahil rather than as Best Westren. rooms are small but OK. front staff are poor in managing issues. response is poor. need to record every statement they make as different staff say differently for the same action ex; hiring a vehicle. restaurant is good, location is good if you like the hotel is surrounded by residential apartments meaning you don't have great views, if you look out. i forgot something in the room and i called from Delhi as i realized that i am missing only after l i returned; i called them thrice but no response. as stated by Mr Sunil, the front office manager to give feedback, at the time of my checkout, staff has not sought feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location and comfortable stay!

Posted Sep 24, 2013
Experience was pleasent. Loved the coziness! Best place to stay in the central.
Comment from Hotel Management
Mar 11, 2015 by Vithal, Hotel Management
Dear Guest Thank You for considering us for your stay in Mumbai & for your comments. We are happy to have met your expectations. Look forward to having you back with us.
4 out of 5
Recommended
for Everyone
by Chandan from Delhi

Stay at Hotel Sahil

Posted Jun 20, 2012
Pros: Central location
Cons: Surrounding areas
Location: Old city and conviniently located near the business hub
Experience for my stay at Hotel Sahil was good, it is a comfortable vacation. The surrounding areas are not very pleasing and attractive. If you are planning to stay there with family, you can stay in the hotel comfortably but for a morning/evening walk you would need to take a cab to reach a cleaner location nearby. Also there is no activity for kids in and around the hotel. City center mall is also mainly occupied with mobile spare parts dealers, I doubt which shall of any interest to women and kids. Also if you are travelling by train then it is a perfect spot at it is located at stone throw away distance from Mumbai Central Station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Good

Posted May 9, 2012
It was very good and the staff were very friendly..Would love to stay again...thanks
4 out of 5
Recommended
by A verified traveler from Midlands, UK

A safe place to stay in Mumbai

Posted Sep 16, 2011
As a single female traveller, I was very concerned regarding accommodation in Mumbai, as I wanted a clean and safe place to stay. Sahil ended up being a slightly more expensive than some of the other budget hotels in Colaba but I am convinced I made a wise choice as Sahil hotel was a decent hotel to stay in. The room was basic but clean and definitely safe, but no coffee making facilities. Breakfast is included in the rate, but it was rather poor in my opinion. The dining room rather small, tablecloths really dirty. I don't fancy Indian food for breakfast so all I was left with was local tea and corn flakes, where I had to order cold milk as they only provided warm milk. There was toast, but with the most artificial tasting jam ever. So don't expect to fill up in the morning. The hotel smells of damp, especially the lift, but the room was fine. Located right next to the Mumbai Central train station, you will always find your way back as all taxi drivers will know where it is. Surrounding streets are fun to explore and there is a shopping mall right opposite with some shops with local crafts, supermarket, a good restaurant serving local food and KFC and McDonald's for those less adventurous. Taxi drive to Colaba takes less than 30 minutes, costing around Rs 100 (depending on whether the driver decides to be honest or not... not in my case). I would recommend the hotel to others and especially women travelling on their own.
2 out of 5
by A verified traveler from Calgary, AB. Canada

bad hotel

Posted Nov 3, 2010
hotel is located in a very dirty, ugly area. management staff is rude, rooms are stinky and the service is third class.
4 out of 5
Recommended
for Everyone
by A verified traveler

뭄바이 센트럴 역과 가깝고 친절하고 청결한 호텔입니다.

Posted Oct 29, 2015
Cons: 5층 방은 인터넷이 잘 안됩니다.. 아침밥이 너무 성의 없습니다.
전체적으로 매우 만족스러운 호텔입니다... 인터넷도 잘 되는 편이고 가끔 끊기지만... 샤워실도, 비치된 것들도 매우 만족스럽습니다...
4 out of 5
Recommended
for Everyone
by A verified traveler from Reunion

Très bon service

Posted Nov 7, 2014
L'hôtel est situé en plein centre de mumbai et proche de toutes commodités. Le service du personnel est tout simplement excellent. Le petit déjeuner reste toutefois moyen.