Ratings based on 64 Verified Reviews

3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis TN

Nice hotel and very well for a family stay

Posted Feb 20, 2017
Excellent service and a better experience. Food was good too.
5 out of 5
by GwynneE

Posted Dec 29, 2016 on Hotels
The Fern was an amazing place to stay, I would definitely recommend staying here, clean rooms, free breakfast with a lot of food options, the staff were amazing ! Very accommodating, always happy to help, by far the best hotel in Mumbai!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
It was a good exepriance to stay your hotel n hotel staff is very co operative. Specially recepnist kanish... tell him thank you. Disha and darshita
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2016 on Hotels
4 out of 5
by A verified traveler

Modern, affordable, conveniently located.

Posted Oct 13, 2016 on Hotels
Stayed here 4 nights for a business trip. The hotel is pretty centrally located, which was very helpful as there was a lot of work travel required around the city. The room was well appointed, clean and spacious with a very comfortable bed. The free breakfast was a little limited in terms of options, but quite good overall, and the room service dishes we tried were all pretty tasty. The hotel shares facilities with the sports club next door, so as a guest, you have access to their restaurants, gym, swimming pool and more, which is a great plus. The staff were also very helpful and accomodating, and most importantly, the affordable room rates meant that it was all amazing value for money in Bombay. Will definitely go back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. But the staff needs training.

Posted Sep 10, 2016
An average hotel. Out of the way, nice facilities but the staff needs serious hospitality training. Especially the front office staff. They are unfriendly and totally confused. The security guards, numerous in number are very disrespectful only towards Indians. The food is nice. The service is okay, but they get overwhelmed during meal times.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from India

Nice new hotel at center of Chembur

Posted Aug 22, 2016
Pros: Friendly staff, ample natural room lighting, good design of lamps in the room, bright but not hitting the eyes, value for money,
Cons: Breakfast spread to be increased for vegetarians (Indian style)
Location: Lots of shopping within 1KM at Chembur station road Good veg restaurant nearby - Kamat Maharana (for fantastic Thali lunch) and Geeta Bhavan
Stayed with family (triple occupancy) for two nights and 3 days - fantastic trip Had difficulty in getting to the hotel as the airport prepaid taxi guy could not get the hotel on the GPS Checked in to hotel with in minutes, brisk front office efficiency Paid 25% more for triple occupancy as per reservation bill, which did not pinch my wallet Pros: Efficient front office Friendly staff Booked taxis for us as and when we required without frowning Superb rooms, big enough for triple occupancy, neat and clean soft furniture, clean toilet with all standard complements Nice ambience on the 24hr coffee shop that served the breakfast Neat and nice corridors on each floor, particularly the corner ones are superb, the diffused light from sun is perfect for flashless profile photos, don't forget to take your camera alongwith Brisk room service Cons: Breakfast spread can be better more inclusive on the veg side (for Indians) The Indian style brewed tea that was served was invariably light and not hot on both days, had to reorder them, so make sure to order 'strong and piping hot' tea while ordering tea. Overall: Will definitely recommend for family stay.
5 out of 5
by Deborah from New York City

Well done, Fern Residency

Posted Jan 10, 2016 on Hotels
Clean and well furnished rooms. Excellent breakfast buffet. Very helpful staff. The Acres Club next door had lavish Indian weddings on display which made the grounds festive.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Dubai

Comfortable stay :)

Posted Dec 5, 2015
Pros: ambience
Cons: room furnishings
good hotel at an affordable price....few things could be improved in terms of room furnishings!