Hotel needs work, but fantastic staff.
Posted Mar 20, 2016 on Hotels
This the location of this hotel is near the main highway. It is across the street from the Navi Mumbai Police Headquarters It does not have access to much in the way of shopping or other restaurants. I arrived the first night and was given a room. It was supposed to be a non smoking room, but someone had definitely been smoking in the room before. The smell permeated the room. That room also needed painting and some drywall repair. However, two days later they moved me to another room. The building is older and needs repair and repainting. In fairness, they were working on some of these things while I was there. On the positive side, though, the staff works really hard to serve you and has a great attitude. The restaurant serves good food. The free breakfast is varied and delicious with both Indian and International offerings. The hotel is rated as a four and a half star hotel, but I would classify it as a four star hotel, with a five star staff. There is also an excercise room and spa available. I did not use either of these. The pool was out of commission for repairs.