Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
100% of guests recommend
2.9 Room cleanliness
2.7 Service & staff
2.7 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by GAURAV

Posted Oct 19, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by Nawaz, Hotel Management
Thank You for your valuable feedback.We shall try to improve our services further.
3 out of 5
by A verified traveler

Posted Oct 7, 2015 on Hotels
Hotel was nice but dark. staff was slow with service.
Comment from Hotel Management
Dec 26, 2015 by Nawaz, Hotel Management
Thank You for your valuable feedback.Sorry for the inconvenience caused to you.We shall try to improve our services further.
2 out of 5
by Stephen from London

Avoid if you need internet connection.

Posted Dec 15, 2014 on Hotels
If you're a business traveller and require the internet whilst staying at a hotel then I suggest you avoid this particular one. It took 90 minutes and numerous requests in order to obtain a password from reception who usually just said - ok just one minute! the internet is painfully slow once you eventually get connected, signal is often lost and can take 1 hour plus of trying to re-connect. This is a PAID service not free!! I asked if they could organise a cab, reply as usual - one minute and we'll call you. I checked out 6 hours later without anything being arranged!!! Totally poor customer service, room facilities very poor, internet poor, directly under flight path for airport, all in all I can only recommend you avoid. I would put this in my bottom 3 hotels.
Comment from Hotel Management
Dec 26, 2015 by Nawaz, Hotel Management
Thank You for your valuable feedback.We are sorry for the inconvenience caused to you.We have tried to improve our services further after receiving feedback from guests.Hope you visit again.
2 out of 5
by Julien from France

Posted Feb 22, 2014 on Hotels
Do not book a room in that hotel ! Very expensive for what it is : dirty bed sheets , gloomy rooms, and awful service at the reception.
Comment from Hotel Management
Dec 26, 2015 by Nawaz, Hotel Management
Thank You for your valuable feedback.We are sorry for the inconvenience caused to you.After receiving customer feedback we have tried to improve our services further & have also revised our room tariffs.Hope you visit again.
3 out of 5
by Thomas from Copenhagen, Denmark

Better than many others in Mumbai

Posted Dec 12, 2012
Pros: Design and style of rooms and bathrooms.
Cons: Sounds from the corridor disturbing.
Location: For my business the location was perfect, also not too far from the airport.
The Roa has a better level of cleanliness than I have seen in many hotels in Mumbai in this price range. So from that viewpoint it was a good thing. The rooms have a sort of modern looking design which is nice. The drawbacks are that the rooms do not have a great sound isolation and one tends to hear everything that is happening in the corridor and in neighboring rooms - which can be at times disturbing the sleep. The staff are definitely very helpful and are doing their best to make your stay comfortable. The other things was the internet line, which was incredibly slow and I was not able to work my emails through it. I was told they were working on that.
Comment from Hotel Management
Oct 24, 2015 by Nawaz, Hotel Management
Thank You for your valuable feedback.Sorry for the inconvenience caused to you.We have tried to improve our services further after receiving feedback from the guests.Hope you visit again.
2 out of 5
by A verified traveler

Posted Apr 28, 2012 on Hotels
Comment from Hotel Management
Dec 26, 2015 by Nawaz, Hotel Management
Thank You for your valuable feedback.
4 out of 5
by A verified traveler

The ROA - würde ich wieder machen

Posted Feb 12, 2012
Das Hotel war nagelneu als wir im Februar 2012 dort waren. Alles sehr sauber und nettes und hilfsbereites Personal.
Comment from Hotel Management
Oct 24, 2015 by Nawaz, Hotel Management
Thank You for your valuable feedback.Hope you visit again