Ratings based on 500 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Excellent service every step of the way

Posted Dec 4, 2016
Pros: The fantastic service which is consistently provided throughout the hotel - at every level.
Cons: It was a nuisance to find that the bar Wink had loud music which even the young avoided as they went to the farthest corner to avoid it.
Location: Well located for south Mumbai.
My colleague and I were overwhelmed with the commitment on the part of every member of the staff to deal professionally with every request. Further, the team would spot in advance when we needed help - someone cleaning the mirrors saw me struggling with a package. He left his task immediately, helped me get it downstairs and ensured that he personally made sure it was stowed safely in my car. In most hotels they try and fob you onto someone else, but here each person took individual responsibility. We experienced outstanding service wherever we went. The hotel is comfortable and very well run. Even though it is busy, the reception staff are always alert to what you might need. As regular business travellers we will want to go back there again. A great place highly recommended. Well done to all who make this hotel so great - keep it up.
3 out of 5
by A verified traveler

20 mins walk to Colaba Causeway

Posted Dec 2, 2016
Pros: Staff
Location: Colaba Causeway is 20 mins walk
Staff were friendly and attentive. Excellent hotel but is in a residential area so not much to do. Rooms are very stylish but had a weird smell like dirty mop Breakfast was a little dissapointing Overall a great hotel, I would stay there again.
5 out of 5
by A verified traveler

overall nice going back

Posted Nov 21, 2016
Have been to several hotels in Mumbai and liked this the best so far. Reasonable price, great workout room, very nice spa and pool area. Breakfast was good with solid choices and helpful staff.
1 out of 5
by A verified traveler

Terrible hotel. Overpriced.

Posted Nov 19, 2016
Terrible experience. Airport pick up 30 minutes late and the driver was rude, check in took over 30 minutes and for one of the party of three their room wasn't ready for over an hour (despite us arriving at 11pm). One member of the party had to change rooms twice - firstly put in a smoking room and then a damp, smelly one. Really disappointing experience.
4 out of 5
by A verified traveler

Posted Nov 15, 2016
The staff should have been more assisting!!! Overall the stay was pleasant & perhaps memorable .
4 out of 5
by A verified traveler from Berlin

Ruhig, gute Lage

Posted Nov 14, 2016
Pros: Ruhige Lage, kurze Wege zu einigen Sehenswürdigkeiten, gutes Frühstück und nettes Personal
Cons: Flughafen doch ein ganzes Stück entfernt, besonders bei viel Verkehr kann die Anreise ein wenig länger dauern.
Location: Im Süden in Colaba, kurze Strecken zum Gateway of India, Taj Mahal oder der langen Promenade mit Sonnenuntergang
4 out of 5
by A verified traveler from Totnes

Great Hotel with lovely staff

Posted Nov 7, 2016
Pros: The service was impeccable by Ranjeeta in the business centre, she was amazing. Helped us with all our business needs. Thank you for a top service.
Cons: The cost for the room was a little high and the food was very expensive. The pool area and gym was out of order but we were offered to be taken to The Taj Mahal Hotel for swimming which turned out to be quite a treat.
Location: Lots of things to see in the Colaba area. Leopald Cafe is a must for lunch or dinner. Find out the history first and see the bullet holes!
Comment from Hotel Management
Nov 11, 2016 by The team of Vivanta by Taj President - Mumbai, Hotel Management
Dear Guest, Thank you for your kind words and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us. It is always a pleasure to receive positive feedback. I shall share your comments with our team. I am sure this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcoming you soon again. Warm regards, The team of Vivanta by Taj President - Mumbai
5 out of 5
by A verified traveler from California

Great value, comfortable Room.

Posted Oct 29, 2016
Location: A short taxi ride to Leopold's Restaurant, Marine Drive, and the Gateway of India.
The Hotel Staff were efficient and friendly. All the amenities of a 5 Star Hotel. Cost was very reasonable for the service received. I had a great view of Mumbai and the Arabian Sea. The Pool and Gym are modern and well maintained. We dined in the Thai Restaurant and the food was excellent. I highly recommend this Hotel.
Comment from Hotel Management
Nov 11, 2016 by The team of Vivanta by Taj President Mumbai, Hotel Management
Dear Guest, Thank you for your wonderful review. We truly appreciate your kind words and trust in us. I am happy to hear that our staff and services met your need and expectations. We look forward to welcoming you back to the hotel in the near future. Warm regards, Dear Guest, Thank you for your wonderful review. We truly appreciate your kind words and trust in us. I am happy to hear that our staff and services met your need and expectations. We look forward to welcoming you back to the hotel in the near future. Warm regards, The team of Vivanta by Taj President Mumbai
5 out of 5
by A verified traveler from Toronto, Canada

Love this hotel and the staff

Posted Oct 25, 2016
Location: It's well located very close to Popular shopping area for tourists called Colaba Causeway. Gateway of India and Leopoldo cafe close by
This hotel is very well managed and is super clean. The location cannot be better. Has a great breakfast place and a Thai Restuarant at lobby level. The staff is super friendly. I would definitely recommend this hotel to everybody who is looking for a bargain.
Comment from Hotel Management
Nov 11, 2016 by The team of Vivanta by Taj President Mumbai, Hotel Management
Dear Guest, Thank you for your wonderful feedback regarding your stay at Vivanta by Taj - President, Mumbai. We, at Vivanta by Taj - President are consistently committed to ensure that we provide our guests with the highest standards of service, quality stay experience and we hold your comments in extremely high regard. Looking forward to welcoming you back again soon. Warm regards, Dear Guest, Thank you for your wonderful feedback regarding your stay at Vivanta by Taj - President, Mumbai. We, at Vivanta by Taj - President are consistently committed to ensure that we provide our guests with the highest standards of service, quality stay experience and we hold your comments in extremely high regard. Looking forward to welcoming you back again soon. Warm regards, The team of Vivanta by Taj President Mumbai
5 out of 5
by A verified traveler from H

Excellent staff & service!

Posted Oct 18, 2016
Location: Close to shopping & sightseeing!
An excellent luxurious room with beautiful view. The hotel has amazing restaurants with an array of international cuisines. I would always stay at this hotel every time I visit Bombay!
Comment from Hotel Management
Nov 11, 2016 by The team of Vivanta by Taj President Mumbai, Hotel Management
Dear Guest, Thank you for your wonderful feedback regarding your stay at Vivanta by Taj - President, Mumbai. We, at Vivanta by Taj - President are consistently committed to ensure that we provide our guests with the highest standards of service, quality stay experience and we hold your comments in extremely high regard. Looking forward to welcoming you back again soon. Warm regards, The team of Vivanta by Taj President Mumbai