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Overview of Waterstones Hotel

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Featured Image
Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
42-inch LED TV with cable channels, DVD player, table tennis table
VIP Access

Waterstones Hotel

4.5 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSantacruz Electronic Export Processing Zone3 min drive
    Popular LocationMIDC Industrial Estate3 min drive
    Popular LocationPhoenix Market City Mall6 min drive
    AirportMumbai (BOM-Chhatrapati Shivaji Intl.)10 min drive

Choose dates to view prices

Executive Room, 1 Double or 2 Twin Beds

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Boutique Double

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

  • 1100 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Boutique Single

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

About this area

Mumbai

Located in Mumbai, Waterstones Hotel is connected to the airport. The area's natural beauty can be seen at Powai Lake and Juhu Beach, while KidZania Mumbai and Film City are popular area attractions. Looking to enjoy an event or a game? See what's going on at MMRDA Grounds, or consider JioGarden for a night out. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Santacruz Electronic Export Processing Zone - 3 min drive
  • MIDC Industrial Estate - 3 min drive
  • Shoppers Stop - 5 min drive
  • Phoenix Market City Mall - 6 min drive
  • Powai Lake - 6 min drive

Getting around

  • Mumbai Andheri Station - 5 min drive
  • Marol Naka Station - 8 min walk
  • AirportChhatrapati Shivaji Intl. Airport (BOM) - 10 min drive

Restaurants

  • White Barn — 1 min walk
  • All Stir Fry — 1 min walk
  • Trendz — 8 min walk
  • Baluchi — 8 min walk
  • Persian Darbar — 8 min walk
View in a map

About this property

Waterstones Hotel

Family-friendly ski hotel with a ski shuttle
Waterstones Hotel offers a convenient ski shuttle service; those who skip the slopes can take advantage of a complimentary children's club and complimentary wired Internet access. All 99 soundproofed rooms feature 24-hour room service and DVD players. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
Waterstones Hotel offers 99 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an indoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • Free offsite parking
  • Free area shuttle
  • Free ski shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness center
  • Indoor tennis court
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping mall
  • Spa services
  • Spa tub
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • Free babysitting/childcare
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (30000 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bathtub
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Books
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 1000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes.

We should mention

Pool access available from 6 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Waterstones
Waterstones Hotel
Waterstones Hotel Mumbai
Waterstones Mumbai
Waterstones Hotel Hotel
Waterstones Hotel Mumbai
Waterstones Hotel Hotel Mumbai

Frequently asked questions

Can I cancel my reservation for free at Waterstones Hotel and receive a full refund?
Yes, Waterstones Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Waterstones Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Waterstones Hotel?
As of Jan 24, 2021, prices found for a 1-night stay for 2 adults at Waterstones Hotel on Jan 25, 2021 start from $53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Waterstones Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM–11:00 PM.
Is Waterstones Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Waterstones Hotel?
Self parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Waterstones Hotel?
Check-in is from 2:00 PM - anytime.
What time is check-out at Waterstones Hotel?
Check-out is at noon.
Where is Waterstones Hotel located?
Conveniently near skiing facilities, this Marol hotel is located connected to the airport within 3 mi (5 km) of MIDC Industrial Estate, Powai Lake, and Phoenix Market City Mall. Juhu Beach and KidZania Mumbai are also within 6 mi (10 km). Marol Naka Station is 8 minutes by foot and Airport Road Station is 10 minutes.
4.0
Very Good
Rating 5 - Excellent. 119 out of 277 reviews
5 - Excellent 43%
Rating 4 - Good. 82 out of 277 reviews
4 - Good 30%
Rating 3 - Okay. 45 out of 277 reviews
3 - Okay 16%
Rating 2 - Poor. 17 out of 277 reviews
2 - Poor 6%
Rating 1 - Terrible. 14 out of 277 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Stayed 2 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the room and service and the staff were good
Stayed 1 night in Nov 2020

3/5 Okay

Business traveler
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to locate. Service was excellent ..
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay option near International airport
Amazing stay , really liked the property as well. Nice spacious rooms . A really place to be recommended
Stayed 2 nights in Jul 2020

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