Nice hotel, with a good breakfast spread
Posted Jun 2, 2014
I stayed at this hotel for one night with my husband and eight month old daughter.
On arrival the check-in was smooth and quick. The room was clean. The mineral water bottles and the tea maker were a nice to have as well. Even the breakfast was good, with enough varieties.
We reached at around 5 in the evening and were very hungry so decided to have sandwiches from the hotel. After calling the room service for the grilled sandwiches, they called back again after about 15 minutes saying that the club sandwich I had ordered cannot be grilled, to which I agreed. After that again they called after about 20 minutes and said that the sandwiched will take another 40 minutes. This was frustrating and we asked them to cancel the order.
Also at night the ac was not working after complaining they sent a person to look after it, even then the problem was not solved. My daughter was very sleepy but this ac issue was delaying her nap time. Had to Call back the reception asking to change the room. After about twenty minutes they changed the room. All this happened after 11 in the night. So again it was irritating. After that though we had no issues. The staff are also very polite.