Posted Dec 30, 2016 on Hotels
My 7 yr olds annual bday hotel stay. kids could not swim, pool & hot tub were cold. The bathtub would not hold water for a bath. The kids were freezing from trying to swim for my son's bday. Toilet messed up. Found at least 4 diff species of bugs around the baseboard & corners of the room. I have 3 kids, (two that crawl)... Amazed at what I found in the morning, my babies cld have ate! Amazed they didn't try harder to accommodate us! The manager was nice, (I feel he cld have gave my son a other day! The maids were nice, front desk people were not very friendly. Also found either rabbit food & turds, bug residue or drugs on a brown atomen in the corner. I have pics of Everything... we were dissatisfied & left feeling like bad parents getting our son that hotel! Front desk girl wld not accommodate. Said she wasn't a maintenance person. They had just forgot to turn the heat bck on from a 65° winter night before. Everyone wanted to blame someone else except the mgr. The manager let us stay & try & swim the nxt day a lil later than checkout, said sorry & had maids clean. Left sad & mad!