Ratings based on 59 Verified Reviews

3.5 out of 5
68% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Just what we needed

Posted Feb 18, 2017
Comfortable, quiet, clean and staff very friendly
4 out of 5
Recommended
for Everyone
by A verified traveler from C. Marion, IN

Posted Feb 16, 2017
The room was clean and the hotel was nice and quiet.
3 out of 5
Recommended
for Everyone
by A verified traveler

Eggs were terrible

Posted Feb 14, 2017
Breakfast was awful. Do not eat the eggs xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
4 out of 5
Recommended
for Everyone
by A verified traveler from Anderson

Nice room for price

Posted Jan 31, 2017
Staff unfriendly and rude no smiles just there to work
Comment from Hotel Management
Feb 1, 2017 by Drew, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We have addressed this issue with our staff. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2017
Courteous and professional staff. Hotel preservation, updates make a difference. Clean. Quiet, which is important for me. I will definitely visit the facility again.
Comment from Hotel Management
Jan 30, 2017 by Drew, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Roy Patel Manager Quality Inn & Suites, Anderson 765-641-9980
1 out of 5
by A verified traveler from laredo

Bad

Posted Jan 2, 2017
Tory stolled my money I booked and when we got there to check in they old me softy it's past time you can't stay and we don't do refunds
Comment from Hotel Management
Jan 7, 2017 by Quality Inn & Suites, Hotel Management
We are sorry that you could not stay, check-in time is 3PM and is stated when you make the reservation.
3 out of 5
by A verified traveler from US

Nice stop over

Posted Nov 24, 2016
Pretty clean, the room smelled musty when we opened the door. The staff was great.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

non smoking room

Posted Nov 9, 2016
outside nice fresh paint , pool area nice and clean but very dated paint peeling off ceiling, hot tub jets do not work, the room was suppose to be non smoking, wow just about chocked to death from cig smoke , the matters well lets say there has been a lot of pro creating on it, the thing was wore out ,
Comment from Hotel Management
Nov 11, 2016 by GM, Hotel Management
Dear Joseph R, Thank you for taking the time to complete an Expedia review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. All of our rooms are non-smoking as per state law, we are sorry you thought the room was smoking. Please come back and visit us next time you are in town and we will make things right for you. Kind regards, Roy Manager Quality Inn & Suites, Anderson 765-641-9980
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2016
Extremely helpful and courteous staff, excellent breakfast and clean rooms. The facilities were clean and well maintained.
Comment from Hotel Management
Jan 10, 2017 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Roy Patel Manager Quality Inn & Suites, Anderson (765) 641-9980
4 out of 5
Recommended
for Everyone
by A verified traveler from NH

Posted Sep 11, 2016
Stayed 3 nights in a spacious suite room. Staff very helpful and friendly. Good assortment of breakfast items. Great location close to many restaurants.