Ratings based on 441 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancashire

Nice hotel in a good central location

Posted Dec 8, 2017
Excellent friendly staff throughout our stay. From all the staff on reception to the staff who waited on us at breakfast to the bar staff in the evening, particularly Chris who recommended and made us some delicious cocktails. The buffet breakfast was fresh, tasty and ample for our needs. We only had a bar snack one evening which was delicious and again the service was excellent. Nice hotel room, the only minor fault would have been the lack of information in the room, e.g. what is the keypad for outside the bathroom door? Other switches were by trial and error :) A simple information pack especially for first time visitors in Munich would have been a helpful addition, but it is only a minor detail. Would we stay at the Anna Hotel again? Absolutely!
Comment from Hotel Management
Dec 16, 2017 by Julia S, Hotel Management
Dear guest, Thank you for your nice review and especially your lauding words on our staff. Of course I will let our team know you enjoyed their service. Your wish for more detailed information in your room is well noted. We hope to seeing you again soon. With best regards Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Great Location, Clean, Helpful Staff!

Posted Nov 27, 2017
Great stay here for a couple of days. Easy to find and close to transport links and the main areas of Munich City Centre. Clean room, large bed, good shower, spacious and had everything we needed and more. A quick call to reception and items were brought to the room within minutes - champagne glasses, iron, phone charger adapter. Great restaurant and bar attached. Would stay again and would recommend.
Comment from Hotel Management
Nov 29, 2017 by Julia S, Hotel Management
Dear Deborah, Many Thanks for your great review and especially for your kind words on our staff. Of course I will let them know that you enjoyed their service. We are all happy you spent a lovely time at our hotel and we hope to seeing you again very soon. With best regards Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
5 out of 5
Recommended
for Everyone
by A verified traveler from Newmarket

Great Location!

Posted Nov 26, 2017
Great Location in Munich, friendly helpful staff and the room was lovely - I would highly recommend to anyone!
Comment from Hotel Management
Nov 27, 2017 by Julia S, Hotel Management
Dear Angus, Many Thanks for your positive feedback and especially for your kind words on our staff. Your recommendation is highly appreciated and we all hope to seeing you again very soon. With best regards Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Staff/Location

Posted Nov 20, 2017
Pros: Great location, clean, good price, and incredible friendly staff. Carina Form is a huge asset to her Hotel/Company.
Cons: Nothing, and that is coming from a former Manager 25 years in hotel industry in usa, NY and Marriott Frankfurt am Rhein Germany.
Location: We took a fantastic tour that left only 5 minutes walk from the hotel via tour bus to the Kehlsteinhaus, and i myself made it to see the Berghof.
My wife is Romanian, i am American but lived in Germany for a time near Baden Baden. This was my wifes first trip to Germany. The location was so perfect for seeing the city and day trips. Carina Form who handled Concierge Services was fantastic, infact the woman who worked the overnight, the 2 front desk girls who worked the evening shifts on 10/7,8,9 were so friendly. The GM of this hotel i hope will reward each of them in some way. I worked in Hotels for 25 years, GM of Marriott, AGM with Hilton, and these front desk staff were so gracious, i spoke with them in German and when i forgot something i could not say they spoke in english to make things easier. The rooms were clean, friendly staff, great location. If you want to see the heart of Munich, the location is perfect. If we return to Munich we will being staying at this location everytime, the shopping district was a short 6 min. walk out the front doors. Main train station only 5 minutes walk. Completely safe area, great dining near by. Ich bin Amerikana aber mein herz und kopf immer bleipt Deutsche, Ich libe Munchen!
Comment from Hotel Management
Nov 21, 2017 by Julia S, Hotel Management
Dear Jon, How nice! We are honored and I want to personally thank you for your efforts and your kind words. It is such a pleasure to read your comment especially on our staff. Please rest assured I will let Carina and the rest of the team know that they did a great job. I am sure they will appreciate your compliments as much as I did especially as you know the business. We all can not wait to seeing you and your wife again and remain until then with best regards Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
5 out of 5
Recommended
for Everyone
by A verified traveler from clovis

Great Stay

Posted Oct 15, 2017
Perfect location! take the train and get off at Kharsplatz and look up, your there. then to take a look around just head down the pedestrian walk to Marienplatz. Great restaurant, staff, room is upbeat, bed new and comfortable.
Comment from Hotel Management
Oct 16, 2017 by Julia S, Hotel Management
Dear Craig, Thank you for your great review. With pleasure I learned you enjoyed your stay at our anna hotel in every aspect and especially our central location was most convenient for you. We look forward to seeing you again very soon and remain with best regards Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
4 out of 5
by Kristine

Posted Oct 1, 2017 on Hotels
Fabulous location and great customer service. In the middle of the city and convienently located close to train transportation
Comment from Hotel Management
Oct 9, 2017 by Julia, Hotel Management
Dear Kristine, Many thanks for your great feedback on our hotel and especially on our service. We would be happy to welcoming you back soon. Best regards from Munich Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge, England

Fantastic Hotel in the heart of Munich City Centre

Posted Sep 30, 2017
Pros: Ease of check in and out, mini bar prices at €1 each per item, friendliness of staff, cleanliness, location, size of rooms,
Cons: Tea and coffee making facilities in the room
Location: Central Munich right on top of Karlsplatz station, walking distance to Theresienwiese, Marienplatz, Vitualienmarkt, Hofbräuhaus and city centre shops
We have stayed at the Anna Hotel during Oktoberfest 2017 and as regular visitors to the Oktoberfest this has been by far the best hotel we have stayed in. The hotel is ideally situated in the centre of Munich and a stone throw away from the S and U Bahn networks and the Hauptbahnhof. There are stairs leading into the Karlsplatz/ Stacchus station right outside the Hotel. Getting to and from the various locations in the beautiful Munich Centre on foot or by public transport was extremely easy and convenient. The Hotel is very modern, the rooms were a great size, luxuriously furnished and super clean. The queen size bed in our double room was very comfortable. The rooms are air-conditioned and even though our room backed onto a road and tram line and busy public area, the room was quiet and none of the outside noises disrupted our stay. All rooms are equipped with a mini bar each item selling for €1, which was a pleasant and welcome convenience for having the odd bottle of water, beer, soft drink or chocolate bar after a long day out. The staff at Anna Hotel were extremely friendly and helpful. We were able to check in before the allocated time and at the end of our stay they took care of our luggage. Check out is at 12md, which is far more convenient than any of the other hotels we have stayed in. I highly recommend this wonderful hotel and will certainly stay here again in the future.
Comment from Hotel Management
Oct 9, 2017 by Julia S, Hotel Management
Dear Kat, It is such a pleasure to read your lauding words and I would like to thank you for sharing these on expedia.com. Scrolling through your great review puts a smile on my face and I am quiet thrilled to learn that you had a wonderful time at our hotel and our staff could delight you with their service. Of course I will forward your kind comment on to our entire team and I am sure they will appreciate it as much as I do. We cannot wait to seeing you again and remain until then with best regards Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
5 out of 5
by Susan

Great Hotel

Posted Sep 25, 2017 on Hotels
Our stay at the Anna Hotel was wonderful. Great, modern hotel with all of the amenities and super friendly, go out of their way for you staff! Wonderful location - short walk to Oktoberfest grounds and Old Town area.
Comment from Hotel Management
Oct 9, 2017 by Julia, Hotel Management
Dear Susan, Thank you very much for your lovely comment. It really pleases that you had a great time at our anna hotel and I am more than happy to share your compliments with our staff. We cannot wait to seeing you again and wish you all the best Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
5 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Modern hotel

Posted Sep 24, 2017
The hotel is very welcoming and is right by the shopping area. The staff are amazing!! Greeting you wherever they see you!! The breakfast is also excellent and caters to everyone’s taste!
Comment from Hotel Management
Oct 9, 2017 by Julia S, Hotel Management
Dear Yaser, What a wonderful comment. Thank you so much! With great pleasure I read especially your lovely words on our team and please rest assured I will share them with my colleagues. The next time you are in town we would love to seeing you again. With warmest regards Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Posted Sep 23, 2017
Easy to get to everywhere from hotel train station at door step we would highly recommend staying
Comment from Hotel Management
Oct 9, 2017 by Julia S, Hotel Management
Dear Wayne, Thank you for your great review. It pleases me to hear that our downtown location in Munich was convenient for you and you enjoyed staying with us. We look forward to seeing you again and remain with best regards Julia Sprung (Quality Manager) and the team of the anna hotel by Geisel