Ratings based on 121 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Shaw

Excellent Hotel

Posted Jan 3, 2017
We stayed at the Anna Hotel over New Year period & we can only state that from the first greeting to us leaving was nothing short of a perfect customer experience. Location was perfect for visiting Munich . We stayed in an upper deck room which had wonderful views of Munich. The housekeeping staff did an excellent job & made the visit special with its turn down service . Even before our stay we contacted the hotel a few times , nothing was to much trouble .
Comment from Hotel Management
Jan 13, 2017 by Isabelle Hein (Quality Manager), Hotel Management
Dear CC & BB, Wow, thank you very much, reading your review is just great for us! It is truly a pleasure for me to share your compliments with the complete team, from reservations, to front desk and not at least the housekeeping. We hope you had a great change of years and still wish you all the best for 2017. Hoping to welcome you soon again, we remain with warmest regards, Isabelle Hein (Quality Manager) and the team of the anna hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

First class hotel

Posted Dec 28, 2016
Pros: Everything.
Cons: Late night noise level.
Location: See above comments
Helpful staff, great restaurant, well located....however undue noise at night from street &nearby entertainment
Comment from Hotel Management
Jan 13, 2017 by Isabelle Hein (Quality Manager), Hotel Management
Dear Anonymous Thank you for this great rating of our anna hotel Expedia. Whilst we are thrilled to read how everything in our hotel seemed simply great to you, I am sorry that the outside noise level disturbed you. Please don’t hesitate asking us upon your next reservation for a room further up and towards the pedestrian area. We look forward to you repeating your visit soon again. Best regards from Munich, Isabelle Hein (Quality Manager) and the team of the anna hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Perfect 2 night stay

Posted Dec 17, 2016
Lovely staff, room was perfect with a huge comfy bed, TV, wifi, great shower. Hotel is literally just out of the Karlsplatz train station (we got a train direct from the airport for €11) It's in a great location, Marienplatz in just over the road, we didn't use any public transport as everything was easy to walk to including the English garden, tollwood festival and siegestor, we also walked to Nymphenburg palace which took around 40 minutes, it may be worth taking public transport here if you don't fancy the walk but we like to see as much of the city on foot as we can. We would stay here again if in the city it's a lovely modern hotel, I can't think of any negatives. If you have time I highly recommend visiting Salzburg taking the train from the main station just a short walk from the hotel (€33 for 2 people with the Bayern ticket)
Comment from Hotel Management
Jan 13, 2017 by Isabelle Hein (Quality Manager), Hotel Management
Dear Anonymous, Thank you so much for this fantastic review. Your description of the convenience of our location together with your recommendations of what to do and see is just as appreciated, as your kind words on our room with comfy bed and our staff. We certainly hope your travels will bring you back to Munich soon and remain in the meanwhile with best regards, Isabelle Hein (Quality Manager) and the team of the anna hotel
4 out of 5
by A verified traveler from Costa Rica

Friendly staff and near train but a bit rundown

Posted Oct 18, 2016
Nice and friendly staff but the hotel did look a bit rundown. Less than two blocks from the main train station which is good but also not the prettiest neighborhood. Although also walking distance like 10 min from Marienplatz. Have bikes to rent for Eur10 for the day which was very convenient. The "private car" offered to take us to the airport was a normal taxi with a very unfriendly driver and cost more than the Eur75 advertised in the front desk. Maybe it was because it was the early morning but they confirmed it the day before.
Comment from Hotel Management
Oct 24, 2016 by Isabelle Hein, Hotel Management
Dear Jose, Thank you for your time to review your stay with us! We are very happy to read that you’ve generally enjoyed your stay at the anna hotel and rate it quite positive. I am sorry it took us a while to respond to your evaluation, but we wanted to have a word with the driver who took you to the airport first. Unfortunately the agent who allocated the car and driver has no notes of this fare and has not been able to get us in contact with the taxi. But he suggested that if you could scan and mail us your credit card receipt (i.hein@g-ph.com), we can trace it with the terminal number and see for a reimbursement of those extra 15€. Please be assured that this is not how it should have been and that we are very sorry that your otherwise nice stay in Munich ended this way. Sincerely Isabelle Hein (Quality Manager) and the team of the anna hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Location is Key

Posted Jul 18, 2016
This hotel is in a great location in Munich. Just a short walk straight down the road you will reach the Marienplatz (city center) where you can find bier gartens, shopping, restaurants, and much more walk straight the opposite direction and you're less than 5 minutes from the train station. It was the perfect place to stay while we were seeing the city. The staff were extremely helpful and friendly, and the room was spacious and clean. I would highly recommend this if you want a centralized place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the city center, very accommodating

Posted May 15, 2016
We had a great stay, staff was friendly and helpful. Clean and comfortable room. Great location, nice touches like a heat towel rack, safe, fridge.
5 out of 5
Recommended
for Everyone
by A verified traveler from AB, Canada

Great hotel within walking distance to Munich HB

Posted Jan 8, 2016
nice clean hotel, and really close to the Munich HB. Close to many restaurants nearby and a great bar adjacent to the lobby.
Comment from Hotel Management
Jan 15, 2016 by Julia S, Hotel Management
Dear Chris, Thank you for your great evaluation. It pleases me that you felt very comfortable with your stay in our hotel and especially with our convenient downtown location. We hope to seeing you again and remain with best regards from Munich Julia Sprung (Quality Manager) and the team of the anna hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Bolton lancashire

Super location for the centre of Munich

Posted Dec 25, 2015
Pros: It's central location and right next to Karlplatz station
Cons: The restaurant menu
Location: Everything is within a short walk or train ride
Overall the hotel was excellent, despite no drawers for clothes in the room, and unless you like Dim Sum or Tai, there was no choice in the restaurant. The bar had a great selection of Gins.
Comment from Hotel Management
Jan 15, 2016 by Julia S, Hotel Management
Dear Alun Ec, Thank you for your lauding words on our hotel. It is great for us to hear that you had a wonderful stay in our hotel and you rate especially our central location very high. I regret if we could not meet all of your expectation on the culinary offer of our restaurant. We hope to seeing you again and remain with best regards from Munich Julia Sprung (Quality Manager) and the team of the anna hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Central Munich Hotel

Posted Dec 22, 2015
Great hotel great location, would have liked coffee and tea making facilities but a number of coffee shops very close
Comment from Hotel Management
Jan 15, 2016 by Julia S, Hotel Management
Dear guest, Thank you for your lauding words on our hotel. It pleases me that you enjoyed staying with us and we hope to seeing all of you again soon. With best regards from Munich Julia Sprung (Quality Manager) and the team of the anna hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Great location to all the sights.

Posted Dec 22, 2015
We had a great stay. Staff very knowledgeable about city. Driver arranged by hotel took us to several castles. Great driver! Enjoy.
Comment from Hotel Management
Jan 15, 2016 by Julia S, Hotel Management
Dear guest, Thank you for your great review and for the related very positive feedback on our staff. Of course I will share your comment with our team. We hope to seeing all of you again soon and remain with best regards from Munich Julia Sprung (Quality Manager) and the team of the anna hotel