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Reviews of BATU Apart Hotel

BATU Apart Hotel
Dachauerstr. 2, Munich, BY

Reviews

8.0

Very Good

Rating 10 - Excellent. 70 out of 220 reviews" "
Rating 8 - Good. 96 out of 220 reviews" "
Rating 6 - Okay. 40 out of 220 reviews" "
Rating 4 - Poor. 9 out of 220 reviews" "
Rating 2 - Terrible. 5 out of 220 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

TIMOTHY

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above to ensure that our stay was memorable. The staff was first rate and the location was perfect. My only complaint was our room only got lukewarm water in the shower and our final morning the water was ice cold. However, this hotel is worth staying at because of its location, staff and cleanliness.
Stayed 2 nights in Feb 2024

2/10 Terrible

Alan

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointing Space
The place was very clean and directions were easy to follow to check in. I was disappointed in the space though. We were on the top floor and the ceilings were angled making the space very small and very difficult to walk around.
Stayed 1 night in Oct 2023

4/10 Poor

Timothy

Stayed 4 nights in Jun 2023

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service
The room is very spacious (separate living room and kitchenette), the location is convenient, and the parking is close and well priced for the area. However, the hotel is located in a very loud area, and we could hear people and trams all night even with the windows closed. It was already hot in the room, so I imagine it would be very stuffy in the summer, especially if you have to keep the windows closed to try and muffle the outside noise. The front desk is not open often.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, across the street from the central train station. Spacious apartment style rooms with kitchenette and in-building laundry make this hotel a good place to stay if you plan on spending more than a few nights in Munich.
Stayed 1 night in Jul 2021

10/10 Excellent

Scott, Boston

Liked: Cleanliness, amenities
Great location and nicely designed. Desk is open 8:00 - 23:00. Nice people on staff.
Stayed 2 nights in Feb 2020

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
The location of BATU was fantastic, minutes away from the main train station. There were also plenty of food options available around the apartment. Different tram stops were also within walking distance. The only feedback is that the towels smell funny, perhaps too much bleach was used. The receptionist was friendly and allowed us to check in when we arrived early at about 9am.
Stayed 5 nights in Dec 2019

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family extended stay.
The room was great -- especially if you do have an extended stay in Munich as it includes a kitchen. The quarters were a bit cramped as it was located on the top floor and the ceilings were very low in certain parts of the room. Very clean. The only issue was arriving a little earlier than check-in and no one was at the desk for approximately 10 minutes with no sign. We rang the bell twice and finally someone showed up. They apologized and were extremely helpful from there on out. VERY convenient location across the street from central station (HBF).
Stayed 1 night in Dec 2019
Response from Mr. Akca on Dec 18, 2019
It was our sincere pleasure to have you staying with us and we are delighted that you had a most memorable time. Thank you for sharing your experience. Hopefully we may welcome you back in a not too distant future.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized family room in the centre of Munich that is short walk from all the major sights.
Stayed 1 night in Sep 2019
Response from Mr. Akca on Sep 19, 2019
Thank you for your review. We hope you enjoyed your stay. We are looking forward to welcome you again. Best regards from Munich BATU Apart Hotel

8/10 Good

Mary, Ireland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll start by saying this is a no frills hotel close to Munich central railway station & that is reflected in the price charged. I stayed there for one night with my husband. The room was clean, spacious, quiet & secure with a good shower. There is no air con but there was a tall fan in the room. The area around the hotel has plenty of bars & restaurants & it is close to the Botanic Gardens & the galleries. The staff are extremely friendly & kept our bags for us for a few hours on the day we left.
Stayed 1 night in Aug 2019
Response from Mr. Akca on Sep 19, 2019
Thank you for taking time to write a review. We hope you enjoyed your stay. We are looking forward to welcome you again. Best regards from Munich. BATU Apart Hotel

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! It is close to the station, grocery store and restaurants. It is about a 10 minute walk from Marienplatz.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient to train station.
Nice time in Munich. Hotel staff was helpful and courteous.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was very clean! Check-in was quick which included a room upgrade at no charge. Would definitely stay there again. Location was great, around the corner from tram and subway.
Stayed 1 night in Jul 2019

8/10 Good

Melinda

Liked: Cleanliness, staff & service
LOCATION
Location was great. 2 min walk to central train station. Would stay again!
Stayed 2 nights in May 2019

6/10 Okay

Elizabeth, St. Paul, MN, USA

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and newly renovated, but sooooo small that you could hardly move. The towels were very old, stained and smelled terrible. More coffee pods would have been nice. The street noise was also very loud at night, but for the price overall not bad. Close to train station and city center.
Stayed 3 nights in Apr 2019

8/10 Good

Rob, CT, USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to check in a little early which was fantastic after taking a redeye into Munich. The hotel’s location is great, just across from central Munich train station with a drug store right across the hotels entrance. Very convenient for snacks and water while the train station offered not only transportation but also plenty of food options. The hotel does have an elevator which helped getting our luggage to the second floor easily. The room was clean, had everything we needed and comfortable beds.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, and clean comfortable room. Super convenient for the old city
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Stefan P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Eva

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom smelled as mold , the shower clogged, water in the entire bathroom floor.
Stayed 1 night in Aug 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so helpful
Stayed 2 nights in Jun 2018

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The 5th floor deluxe rooms are converted attic with sloping ceilings that make some of the room very awkward to use. Also being at the attic means there are a lot of pigeons just outside the windows.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Stayed 1 night in May 2018

6/10 Okay

Angeline

Disliked: Room comfort
Location or bettee sleep
Very noisy at night. Tram is just next to the hotel. Stayed there 2 nights, no towels changed. Good location indeed but very rowdy
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay!
The overall apartment was fantastic. My only gripe (and this is not necessarily with the hotel as it may be a “thing” in Europe) is that the “double bed” had two separate mattresses with a blanket for each that felt like it was the size of a napkin. But since I’ve seen this at other places I’ve stayed at, it just may be the style. Don’t let that affect your decision to stay here, it was great!
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking wee place to stay in central Munich
Excellent place to stay in Munich and would highly recommend it. Modern, spacious, safe, easy to find, staff were friendly and helpful, and location was perfect.
Stayed 2 nights in Oct 2017

8/10 Good

Daniel, Ft Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in great location and spacious room. We booked very late for a last minute trip to Oktoberfest and it worked out well for us. Hard to find hotels for more than two people that you can actually move in and this one was a pleasant surprise. Decent view.
Stayed 3 nights in Sep 2017

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2017

10/10 Excellent

Dave, Long Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Modern
Hotel is a comfortable and modern hotel right by the city center. Only a few minute walk to get to the main strip that leads right to the Marienplatz, Viktualienmarkt, and Residenz (probably 10 minutes tops to get to the Marienplatz square). Bed was very comfortable, room was also very spacious, closet had a lot of room as well. Only slight problem was the shower location, as it was very close to the toilet. Shower door also didn't contain all the water within the shower, but nothing a towel can't fix. Had an HD TV with plenty of channels, a quick and easy espresso/ coffee machine. Also very close to the Haupbahnhof (Munich central train station) for easy access to many subway lines and the train to the airport (take the S8, only a 40-50 minute ride).
Stayed 2 nights in Aug 2017
Response from Bayram Akca on Aug 14, 2017
Dear Dave, I was so pleased to read your excellent review on your recent stay here at The BATU Apart Hotel. My team and I look forward to welcoming you back to the BATU Apart Hotel for your next trip to Munich. Best wishes, Bayram Akca BATU Apart Hotel

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ugly, atrocious and painful stay. Despite being an apart hotel, they ask you to clean dishes, kitchen and room post your stay. Really bad experience. Avoid at all costs.
Dear Guest, Thank you for sharing your recent experience with us. I was sorry to read your comments and that you were not aware that guests will be billed for any extraordinary cleaning that results from excess trash. We gave you the opportunity to clean your trash or to pay the extra cleaning fee. I’m obviously terribly sorry this was an inconvenience to you. I do hope you were able to enjoy your stay with us and you took advantage of all our great services, like our coffee station in the room with free coffee capsules, our free Wifi and many others. We appreciate you taking the time to share your experience and hope to see you in the future! BATU Apart Hotel Bayram

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We really enjoyed our 2 night stay at the Batu Living hotel. Our room was very clean, modern and comfortable. The hotel is situated within the proximity of the central train station with all sights within walking distance. Staff very friendly and helpful. Will defo stay here when I return to Munich

6/10 Okay

Jude, New Zealand

Liked: Cleanliness, staff & service, room comfort
Location & Facilities
Room was comfortable. Reception on 1st floor and people could get in without being noticed except for Security cameras on first floor. A little noisy if your a light sleeper due to trams. But was value for Money. Access to lift on Ground floor was outside.

8/10 Good

Randy

Liked: Staff & service, room comfort
Hotel decent. Right by train station so handy as a base location. High noise level from street and no A/C if traveling in summer.

6/10 Okay

SYLVIA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Due to the hot weather, leaving the lone window open was necessary. Unfortunately, it opened onto a noisy inner courtyard with little air circulation. A fan would have been nice.

10/10 Excellent

Wally, Wine Country, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and secure hotel near train station.
Recently modernized hotel owned by a family which also operates the property. Good rooms, bath, beds, lighting, etc. We were happy we chose this hotel.

10/10 Excellent

Fi, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the train!
Obliging, friendly staff. Clean rooms (but hot on a warm night- heating but no air con). Close to train and attractions. Comfy beds, good showers, good kitchenettes. Thanks!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the trains
next to the main train station and Grayline tours booking office, super convenient area.

10/10 Excellent

Frank, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet deal on a handy, friendly, modern place.
We got in about 9 AM from an overnight flight, hoping to check our bags. The guy at the desk offered to let us into a room, and proceeded to orient us on the map, and offer a lot of excellent personalized recommendations for Munich. After a fine day of site seeing, we wound up at an amazing and enormous beer garden, about 10 minutes walk from the hotel. Most of the major tourist attractions are with in 20 minutes on foot. Our room was a bit cramped, but super modern and clean. The window opened for air, but shut out the street sounds when closed. Loved the convenience when we left by train.

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very close to transportation and in walking distance to many attractions.

8/10 Good

anne

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Service Apartment near Munich station
Conveniently located near Munich station - serviced apartment ideal for long stays

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort