Ratings based on 1,512 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

駅に近く至便なホテル

Posted Jan 6, 2016
Pros: 観光するには便利だし、料金も妥当。
少し早くチェックインしたのですが、それについても快く受けてくれました。 観光時期ではなかったためか、宿泊者が少なく朝食のバリエーションが少ないと感じましたが、味は良かったです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 5, 2016
Pros: Location, Cleanliness, Staff, Incredible breakfast spread, Helpful staff
Walking distance to the main town square, great restaurants and a 3 min walk to the train station.
3 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Cityhotel in guter Lage

Posted Jan 2, 2016
Pros: Schnelles Ein- und Aus-Checken
Cons: Frühstücksservice mangelhaft, es kam vor, dass keine Backwaren mehr vorhanden waren, sowie alle Wurst- und Käseangebote leer blieben.
Location: Nähe Bahnhof und Citybereich, alles gut zu Fuß erreichbar
4-tägiger Aufenthalt in München, Besuch der Weihnachtmärkte und Kunstausstellungen
5 out of 5
Recommended
for Everyone
by A verified traveler from Nocera Inferiore

Hotel centrale,accogliente,lavorano bene davvero..

Posted Dec 23, 2015
Pros: Location,breakfast,wifi,mini-spa
Cons: La pulizia in camera
Location: Assolutamente centrale e ben collegato,questo hotel è di fronte alla Munich Central Station e a pochi minuti a piedi dal cuore della città.
Esperienza ottimale,location strategica e servizi di qualità quali colazione,spa e wifi ottimo. Ottimamente collegato a centro città,principali attrazioni ed aeroporto. Camere di design,davvero originali nel gusto e al contempo confortevoli. Personale flessibile e disponibile,il cliente si sente come a casa e libero di fare ciò che vuole e quando vuole (es:centro benessere usufruibile anche di notte,senza limiti di tempo e sempre incluso nella tariffa).
4 out of 5
Recommended
for Everyone
by A verified traveler from cheshire

christmas markets short walk away -great

Posted Dec 20, 2015
Pros: Close main areas !choice at breakfast brilliant
Cons: Maybe more bed pillows
Location: All transport and of course markets really close by with main square easy !!!
Close all transport links excellent for short walk main square and the markets brilliant
3 out of 5
Recommended
for Everyone
by A verified traveler

Gute Lage in Bahnhofsnähe

Posted Dec 19, 2015
Pros: Nähe zum Zentrum, Freundlichkeit am Empfang
Cons: Zimmerservice
Location: Direkte Lage am Hauptbahnhof mit direktem Anschluss an U-Bahn.
Sehr freundliches Team am Empfang und im Restaurant. Der Zimmerservice hat leider etwas schlampig gearbeitet, das Zimmer wurde zwar ges Äubert, aber aufgeräumt wurde nicht, das Bett nur unordentlich gemacht, das Waschbecken im Bad auch nicht sehr ordentlich geputzt. Hatte den Eindruck, das Personal stand unter Zeitdruck.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Handy hotel for city centre, good staff.

Posted Dec 18, 2015
Comfortable no nonsense place with good breakfast.
2 out of 5
by A verified traveler from Brisbane, Australia

Poorly Managed Hotel

Posted Dec 14, 2015
Pros: Its location is convenient for central station and close to the old part of the city.
Cons: Management.
Location: Close to station, though the area is pretty seedy. A beggar was permanently stationed outside the hotel. It is an easy walk to Marienplatz.
A seven night stay provided plenty of examples to lead to the conclusion that this property is poorly managed. Pleasant staff tried hard but clearly there was a lack of training and communication across all departments.It was so bad it was comedic at times. Dinner in the restaurant the first night was interminably slow...and there were just two tables occupied! The buffet breakfast offering compares poorly with current expectations and whilst the staff coped on weekday mornings, it all fell in a confused heap when they were slammed with a full house at the weekend. We felt sorry for the waitstaff who had obviously been put on the floor with little or no training. There was never a sign of management all week and most shortcomings could be traced back to a lack of direction. In the room itself, there is a need to flick the master switch in order to put the lights out, which of course cuts all power to the room, precluding any possibility of recharging anything overnight. The glass-walled shower visible to the room is an odd feature and not always appropriate. There was no basin plug, and the Hollywood-style mirror lighting is a weird design effect serving no practical purpose. The provision of just two pillows is inadequate and the bathroom linen is of poor quality. Our request for an iron and board took several hours to action, but at least that was quicker than their removal...three days from outside our door. Would we recommend or return. One word really: why?
4 out of 5
Recommended
for Couples
by A verified traveler

Gutes Hotel in zentraler Lage

Posted Dec 11, 2015
Pros: Frühstück
Location: Das Hotel befindet sich unmittelbar am Hauptbahnhof. Sehenswürdigkeiten sind zum Teil zu Fuß zu erreichen
Wir habe uns in dem Hotel wohlgefühlt. Dusche im Zimmer mit Glaswand ist etwas gewöhnungsbedürftig. Der Service in der Bar und Im Frühstücksraum waren gut. Die Rezeption war freundlich und hilfsbereit. Die Lage des Hotels direkt am Hauptbahnhof hat aber auch deutliche Nachteile. Gerade am Abend treibt sich wie heute leider in alles Städten viel dubioses Volk herum.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Great location, pleasant stay.

Posted Dec 11, 2015
Pros: Very nice room, bathroom was very modern, location was excellent.
Cons: The shower wasn't as clean as it should have been.
Location: Very close to the station and S-bahn and most sites are within walking distance.
We stayed for one night and the room was very nice. The bed was good and the staff were excellent. We did see a couple of old hairs in the shower and the lighting system was a bit complicated, but these were minor concerns. We very much enjoyed our stay and would come back again.