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Reviews of Flemings Hotel München-City

Flemings Hotel München-City
Bayerstr. 47, Munich, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
The staff was excellent at the hotel and the accompanying restaurant.
Stayed 6 nights in Apr 2024

8/10 Good

Kenneth, Orlando

Traveled with partner
Liked: Staff & service
We've stayed at Flemings many times over the years. It is a clean, comfortable hotel and just across the street to the train station. The property is beginning to show its wear, and could use a little TLC/updates. The towels definitely could be refreshed. The room is very dark, which makes it difficult to put on makeup and get ready for the day. The open viewing shower next to the bed doesn't bother us, but some may find it awkward. The staff is very friendly and helpful and the breakfast selections plentiful. As it is so convenient to the train station, we probably would return if the price is right.
Stayed 1 night in Apr 2024
Response from Marcel on Apr 5, 2024
Dear Kenneth,Thank you for your review. We are always trying to better our guests experience.We are happy that expecially our staff made your stay great. We will always welcome you back with open arms.Your Flemings Munich City Team

8/10 Good

Joanne Lesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, helpful especially with check in. Hotel located conveniently for the railway station and only a 15 minute walk to Marienplatz.
Stayed 4 nights in Mar 2024
Response from Marcel on Mar 28, 2024
Dear Joanne,thank you for your review.We are happy you enjoyed your stay in Munich, especially that you like our staff and location.We are looking forward to welcome you back at any time with open arms.Your Flemings Team

10/10 Excellent

Yukio, Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Munich
Stayed 5 nights in Mar 2024
Response from Marcel on Mar 28, 2024
Dear Yukio,thank you for your review and the kind words.We will gladly welcome you back at any time.Your Flemings Team

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The hotel has a nice restaurant and bar. We liked that breakfast was included. The bed and pillows were comfortable. The only thing we didn’t like is that the shower and bathroom sink are not behind a closed door. They’re in the room with the bed.
Stayed 1 night in Mar 2024
Response from Marcel on Mar 28, 2024
Dear Teresa, thank you for your feedback. We are happy you enjoyed your stay with us, especially our restaurant and breakfast.We will gladly welcome you back at any time.Your Flemings Team

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Flemings Team on Mar 16, 2024
Lieber Norman, vielen Dank für Ihr großartiges Feedback. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im Flemings Hotel München City sehr genossen haben.Wir würden uns sehr darüber freuen, Sie bald mal wieder bei uns begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute. Liebe Grüße Lisa-Marie Ass. Front Desk Manager

6/10 Okay

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Sarah on Mar 2, 2024
Dear David,Thank you so much for your positive feedback! We're delighted to hear that you enjoyed your stay. We hope to welcome you back soon!Best regards,Flemings Munich City

8/10 Good

William, Dana Point

Stayed 1 night in Feb 2024

10/10 Excellent

Anthony, Chesterfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Flemings Team on Feb 20, 2024
Dear Anthony, We are very pleased to hear that your stay was pleasant! Thank you for your feedback. If you would like to stay with us again in the future or have any questions, please do not hesitate to contact us. We look forward to welcoming you back soon! Best regards Your Flemings Team

10/10 Excellent

Jicheol, Milpitas

Stayed 1 night in Jan 2024
Response from Flemings Team on Feb 20, 2024
Dear Jicheol, We are very pleased to hear that your stay was pleasant! Thank you for your feedback. If you would like to stay with us again in the future or have any questions, please do not hesitate to contact us. We look forward to welcoming you back soon! Best regards Your Flemings Team

8/10 Good

Roger

Stayed 1 night in Dec 2023
Response from Flemings Team on Feb 20, 2024
Dear Roger, We are very pleased to hear that your stay was pleasant! Thank you for your feedback. If you would like to stay with us again in the future or have any questions, please do not hesitate to contact us. We look forward to welcoming you back soon! Best regards Your Flemings Team

10/10 Excellent

GOUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Flemings Team on Feb 20, 2024
Dear Guest, We are very pleased to hear that your stay was pleasant! Thank you for your feedback. If you would like to stay with us again in the future or have any questions, please do not hesitate to contact us. We look forward to welcoming you back soon! Best regards Your Flemings Team

10/10 Excellent

Divina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was so close to main train station. It was so easy for me to go to places I need to be. Hotel was clean and I got a free breakfast buffet and food was great. Staff were nice as well.
Stayed 1 night in Dec 2023
Response from Flemings Team on Feb 20, 2024
Dear Divina, I'm glad to hear that you found the hotel's proximity to the main train station convenient and that you enjoyed the cleanliness and the complimentary breakfast buffet. It's great that you found the food to be delicious and that the staff were nice as well. If you ever decide to visit again or have any further feedback, please don't hesitate to reach out. We'd love to welcome you back in the future! Best regards Your Flemings Team

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, amenities
A lot of potential for this property, especially since it is minutes from the train station, but all of it was immediately overshadowed by the horrid smell in the rooms. housekeeping must have been reusing the same old cleaning towels or water to wipe down all the furniture, because the smell was absolutely rank. the worse is the bedside table. the smell was so bad, even after using disinfectant wipes, it was still there and the tables had to be moved to the other side of the room so that i could sleep without gagging. there was also a section of the privacy curtain missing, so the neighbouring building could see into the room. the hotel also does not respond to messages sent through expedia chat. their reservations "department" could not find our reservations, so expedia had to call them to clear up the situation. but the staff were very friendly and helpful
Response from Leon Knöferl on Dec 28, 2023
Dear Christopher,thank you for the review.We are really sorry for you having this bad experience.This does not represent our cleaning standard.But I'm happy to hear that our staff acted gread in this case.We would really love to have you with us one again in the future.Thank you very much!Kind regards

8/10 Good

Eduardo Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Flemings Team on Feb 20, 2024
Dear Eduardo, We are very pleased to hear that your stay was pleasant! Thank you for your feedback. If you would like to stay with us again in the future or have any questions, please do not hesitate to contact us. We look forward to welcoming you back soon! Best regards Your Flemings Team

10/10 Excellent

john sheldon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Jørgen L

Stayed 1 night in Dec 2023

10/10 Excellent

Emil

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 3 nights in Dec 2023
Response from Leon Knöferl on Dec 28, 2023
Dear Robert,thank you very much for this awesome review.Hope to have you soon with us!All the best for you and your familyKind regards

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location: directly across from train station, close to shops, restaurants, and old city. Shower is amazing! Breakfast was delicious. The best choices!
Stayed 3 nights in Dec 2023

8/10 Good

David, La Grange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Dec 2023

10/10 Excellent

kai

Stayed 3 nights in Nov 2023
Response from Flemings Team on Feb 20, 2024
Dear Kai, We are very pleased to hear that your stay was pleasant! Thank you for your feedback. If you would like to stay with us again in the future or have any questions, please do not hesitate to contact us. We look forward to welcoming you back soon!Best regards Your Flemings Team

10/10 Excellent

Narelle

Stayed 1 night in Nov 2023

10/10 Excellent

Sahin

Stayed 2 nights in Nov 2023

10/10 Excellent

Fang

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Was a very good stay. Front desk manager was very helpful. Checked us in as soon as our room was ready. We were so tired after the long flight (missed the connection). We really appreciated it. The hotel is Just beside the central station. Easy to take public transportation. Breakfast was good. Tried one dinner. Was good too. Will come back again. Thank you. Linda and Paul.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eric

Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

10/10 Excellent

Mohamed Rashed

Stayed 2 nights in Nov 2023

10/10 Excellent

Henrik

Stayed 2 nights in Nov 2023

10/10 Excellent

Hana

Stayed 3 nights in Nov 2023

4/10 Poor

Yassin

Stayed 3 nights in Nov 2023
Response from Leon Knöferl on Nov 11, 2023
Dear Yassin,thank you for your feedback!We are sorry that you were not happy with your stay with us.But we are looking forward to welcome you soon once again to show that we can do even better!All the best for you and your familyKind regards

10/10 Excellent

David

Stayed 2 nights in Jun 2023
Response from Leon Knöferl on Nov 11, 2023
Lieber David,besten Dank für das tolle Feedback!Wir freuen uns sehr zu hören, dass es Ihnen bei uns gefallen hat.Natürlich würden wir uns freuen Sie bald wieder bei uns begrüßen zu dürfen.Alles Gute Ihnen und der FamilieViele Grüße

10/10 Excellent

DAVID

Stayed 3 nights in Oct 2023
Response from Flemings Team on Oct 28, 2023
Lieber David, vielen Dank für Ihr großartiges Feedback. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns im Flemings Hotel München City rundum genossen haben. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute. Liebe Grüße Lisa-Marie Ass. Front Desk Manager

8/10 Good

Lars

Stayed 2 nights in Oct 2023
Response from Flemings Team on Oct 28, 2023
Lieber Lars, vielen Dank für Ihr großartiges Feedback. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns im Flemings Hotel München City rundum genossen haben. Wir würden uns sehr freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute. Liebe Grüße Lisa-Marie Ass. Front Desk Manager

10/10 Excellent

Karianne

Stayed 2 nights in Oct 2023
Response from Flemings Team on Oct 28, 2023
Dear Karianne, thank you very much for your great feedback. We are happy to hear that youve enjoyed you stay with us in the Flemings Hotel Munich City. We are looking forward to welcome you back soon. Until then we wish you all the best. Best regards Lisa-Marie Biberger Ass. Front Desk Manager

10/10 Excellent

Mariusz

Stayed 1 night in Oct 2023
Response from FO on Oct 20, 2023
Dear Mariusz, thank you very much for your great feedback. We are very happy to hear, that youve enjoyed your stay with us in the Flemings Hotel Munich City. We are looking forward to welcome you back soon. Best regards Your Flemings Team

10/10 Excellent

james, masontown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is great but at night past 9 or so the area doesn't seem so safe
Stayed 5 nights in Oct 2023
Response from FO on Oct 20, 2023
Dear James, thank you very much for your great feedback. We are very happy to hear, that youve enjoyed your stay with us in the Flemings Hotel Munich City. We are looking forward to welcome you back soon. Best regards Your Flemings Team

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant associated was great and the room was perfect for my husband and I - comfortable, clean, quiet and spacious. We arrived late and left early so I can't speak to the lobby or staff, but the hotel had a perfect location (close to train station) and was just what we needed!
Stayed 1 night in Sep 2023
Response from FO on Oct 20, 2023
Dear Victoria, Thank you for your positive feedback. We are very happy to hear that you liked our house so much. We hope to welcome you again soon and wish you a good time! Best regards Your Flemings Team

6/10 Okay

Carola

Stayed 3 nights in Sep 2023
Response from Flemings Team on Oct 10, 2023
Lieber Thomas, Vielen Dank für Ihr tolles Feedback. Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns im Flemings Hotel München City genossen haben. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße Lisa-Marie Ass. Front Desk Manager

8/10 Good

alan

Stayed 1 night in Sep 2023
Response from FO on Oct 20, 2023
Dear Jesper, thank you very much for your great feedback. We are very happy to hear, that youve enjoyed your stay with us in the Flemings Hotel Munich City. We are looking forward to welcome you back soon. Best regards Your Flemings Team

10/10 Excellent

Beth Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt!
Second time staying here. Fantastic service and location. Just a block away from the main train station. Short walk over to the Tereseweisn. Room is comfortable, clean, and quiet. Would stay here again for sure.
Stayed 3 nights in Sep 2023
Response from FO on Oct 3, 2023
Dear Beth,We're delighted you had a great second stay! Your kind words about our service, location, and comfortable rooms mean a lot to us. We can't wait to welcome you back for your next visit!Your Flemings Team

8/10 Good

Jesper

Stayed 1 night in Sep 2023
Response from Flemings Team on Oct 10, 2023
Dear Jesper, thank you very much for your great feedback. We are very happy to hear, that youve enjoyed your stay with us in the Flemings Hotel Munich City. We are looking forward to welcome you back soon. Best regards Lisa-Marie Ass. Front Desk Manager

8/10 Good

Nancy

Stayed 4 nights in Sep 2023
Response from Flemings Team on Oct 10, 2023
Dear Nancy, thank you very much for your great feedback. We are very happy to hear, that youve enjoyed your stay with us in the Flemings Hotel Munich City. We are looking forward to welcome you back soon. Best regards Lisa-Marie Ass. Front Desk Manager

10/10 Excellent

Craig

Great location. Fantastic room. Wonderful staff.
Stayed 3 nights in Sep 2023
Response from FO on Sep 21, 2023
Dear Craig,We're thrilled to hear you had such a positive experience during your stay with us! Our prime location, comfortable rooms, and dedicated staff are all part of our commitment to ensuring our guests have a memorable and enjoyable stay. Thank you for taking the time to share your feedback, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or any suggestions for making your next visit even better, please don't hesitate to let us know. We value your input!Your Flemings Team

10/10 Excellent

Leif Anders

Stayed 2 nights in Sep 2023
Response from Flemings Team on Oct 10, 2023
Dear Leif Anders, thank you very much for your outstanding feedback. We are very happy to hear, that youve completely enjoyed your stay with us in the Flemings Hotel Munich City. We are looking forward to welcome you back soon. Best regards Lisa-Marie Ass. Front Desk Manager

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice modern and clean hotel, located close to the Central Railway Station. Location walkable to Central attractions..
Stayed 2 nights in Sep 2023
Response from Marcel on Sep 7, 2023
Dear Carlo,thank you for the review.We are happy you enjoyed your stay with us due to our location and the hotel itself.We will welcome you back at any time with open arms.Best regardsFlemings Hotel München City

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel stay
The hotel is easy to check in and checkout. The location is close to the central station. It is very easy to take public transportation or finding a place to eat. The only thing is they will clean your room every other day except you request to clean it every day or just changing towels.
Stayed 2 nights in Aug 2023
Response from Marcel on Sep 3, 2023
Dear guest,thank you for your review.We are very happy you enjoyed your stay, especially due to the location.Thank you for the mention of our room service policy, we are always glad to provide extra towels or service, at your request without extra costs.We will welcome you back at any time.Best regardsFlemings Hotel München City

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great place.
Great hotel with an excellent restaurant. Staff was amazing. Across from bus station so a very busy area.
Stayed 2 nights in Aug 2023
Response from Marcel on Aug 30, 2023
Dear Kenneth,thank you for your review.We are very happy you enjoyed your stay with us, especially due to interactions with our staff.We will welcome you back at any time with open arms.Best regards,Flemings Hotel München City

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Flemings Team on Oct 10, 2023
Lieber Thomas, Vielen Dank für Ihr hervorragendes Feedback. Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns im Flemings Hotel München City rundum genossen haben. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße Lisa-Marie Ass. Front Desk Manager

2/10 Terrible

Xiaolin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RACIST staff. Dirty toilet. No cleaning at all tho we stayed for 3 nights. Extremely uncomfortable bedding. AVOID this hotel if you want a pleasant journey,
Stayed 3 nights in Aug 2023
Response from Leon Knöferl on Aug 31, 2023
Dear Xiaolin,our team is best known for its warm and welcoming manner to all guests from all over the world.Please be so kind to get in direct touch with us for this issue.All the best