Ratings based on 555 Verified Reviews

3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, UK

Nice accommodation, bad service

Posted Jan 21, 2018
Location: Book tours, and always have cash on you!
I will start by saying the hotel offers a nice and comfortable room with a good location. That being said, I was quite disappointed with their customer service, and Expedia's. We booked a room for 3 nights starting on the 25th of December, in November. In the middle of December, the hotel decided to close the reception at 4:00 p.m., and claims they sent an e-mail to Expedia for them to inform us. Even if Expedia did send the e-mail (which I couldn't find), I would assume when I called their customer service the night I arrived, they should've been able to inform me what happened, but they did not. They had no recollection of the information, including the fact there was a box next to the front door with a tiny button I could apparently have pressed for help. The hotel staff was rude. Not once did they try to apologize or even empathize with the fact that we nearly slept on the stairs (thank God for the nearby and much nicer -although slightly more expensive- Leonardo hotel). After lots of arguing with the hotel manager they at least agreed to ask Expedia for the refund of our first night. However, no compensation was given for our trouble, the £16 charge for a useless call to Expedia from my phone company, and the difference of cost from the hotel we had to book. Finally: deciding to inform about closing the reception early several weeks after reservation is not ok either. Even if we had seen the e-mail, we would have had to change our flights and pay extra.
4 out of 5
Recommended
for Everyone
by A verified traveler from knoxville, tn

Great deal in Munich close to public transportatio

Posted Dec 6, 2017
Pros: Clean. Close to public transport ion. Great deal.
Cons: My husband wishes the beds had more linens(top sheet)
Location: Public tranportion Ubahn U5 and SBahn S7 close. Aldis and pharmacy and small bakery cafe. We are at an Italian restaurant one night. Very good.
We got a great package deal and were pleased with our stay. It’s about a 5 minute walk to public transportation-UBahn U5 and SBahn S7, which were easy to use. And it’s within the white zone(cheapest tickets). You can find subway maps online to pre plan your trip or choose the public transportation option on google maps and it will detail for you which train to take and switches. Takes about 20-30 minutes to ride the trains into city center. We didn’t mind for the cheap price. The rooms were clean although we did have to ask for items to be restocked-Kleenex and TP. Staff was more than happy to get them for us. Beds were fine for comfort. Close to an Aldis and a small bakery/Cafe. If you want to be in the middle of the city this isn’t for you. If you don’t mind staying on the edge of the city for a great deal then I highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Clean, quiet hotel close to transportation

Posted Oct 2, 2017
Pros: Location, cleanliness, value.
Location: Located outside of the city center but easy walking distance to public transportation so that every inch of the city is easily accessible.
The hotel accommodated an early morning arrival by making up a room that had just been vacated...very happy about that after an overseas "red-eye"! Room was clean and neat; bed and bedding was comfortable....room was "typical" of small European hotel properties -- just what we needed. The property was a short walk to public transportation (U-bahn and S-bahn); had a nice little Italian restaurant adjacent to it and a produce market, drug store and other shops a short walk away. Staff was very attentive...when I needed extra towels, they were upstairs in my room within 5 minutes. Overall, very pleased with the accomodations!
Comment from Hotel Management
Oct 18, 2017 by Guest Relation, Hotel Management
Dear Tom, Thanks for your feedback! Kind regards from Munich, Golden Leaf Hotel Perlach Allee Hof.
5 out of 5
by Philip

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017
Lieber Philip, vielen Dank für Ihren Aufenthalt und die tolle Bewertung. Golden Leaf Hotel Perlach Allee Hof
4 out of 5
by Karl

Nice stay

Posted Aug 31, 2017 on Hotels
Accommodation was god for one night. Short walk to transit.
Comment from Hotel Management
Sep 8, 2017
Dear Karl, Thanks for your stay and your feedback. Golden Leaf Hotel Perlach Allee Hof
4 out of 5
by Dario

Posted Jun 21, 2017 on Hotels
The hotel is really good; the location; the staff (very well groomed and professional)...hard to find this anywhere else in the world. The only issue I have is the price a bit high.
Comment from Hotel Management
Jul 17, 2017
Dear Dario, Thanks for your positive impression. Golden Leaf Hotel Perlach Allee Hof
5 out of 5
by Kenneth

Nice hotel, if you are willing to go the distance.

Posted Jun 4, 2017 on Hotels
The hotel was great. It was farther than others from the center of the city, but the rate made up for the necessity to ride busses and trams.
Comment from Hotel Management
Jul 17, 2017
Dear Kenneth, Thank you very much for your great feedback. Golden Leaf Hotel Perlach Allee Hof
5 out of 5
by A verified traveler

Posted May 13, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017
Dear Guest, Thanks for your great voting! See you! Golden Leaf Hotel Perlach Allee Hof
5 out of 5
by Kirsten

Very nice hotel. Enjoyable stay!

Posted Apr 19, 2017 on Hotels
I had a great stay! The bathroom was very clean and had a great shower! The hotel was really nice and the staff was very accommodating. The housemaids didn't speak any English but were respectful when we were in the room during the day. Wifi worked but could be improved.
Comment from Hotel Management
Jul 17, 2017
Dear Kirsten, we are happy about your five of five stars! Thank you. Golden Leaf Hotel Perlach Allee Hof
4 out of 5
by A verified traveler

Posted Jan 25, 2017 on Hotels
The location is convenient as metro and bus stations are within walking distance. Overall it is not a bad hotel but not having any front desk staff after 10:30pm wasn't the best. On our last night there, guests from a few doors away were very loud and it happened to be close to the staff on duty taking off. When I asked her to tell the guests to be quiet, she just told me she was getting off work and could only see what she could do. Obviously she did nothing as they were noisy till past 2am! It made an otherwise great stay annoying!
Comment from Hotel Management
Mar 17, 2017
Dear Guest, love thank for your feedback. We apologise for the problems with other guests and for this hold back of the colleague. We hope to see you soon. Your Golden Leaf Hotel Perlach Allee Hof