Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

中央駅前の便利なホテル

Posted Aug 22, 2015
Pros: 部屋、バスルームとも広く快適
Cons: ミュンヘンではエアコンがないホテルがほとんどだと思われるのでしかたがないのですが、滞在中の気候はがかなり暑くて扇風機だけでは、暑さが身体にこたえました。今年の欧州は特にとても暑いようですが、例年の夏の気候からいえば冷房設備を設置する必要性はやはりないんでしょうか?
中央駅を渡ったところにあり、とても便利な立地。周辺に飲食店も多く、スーパーマーケット、デパートもあり、なにかと便利です。
Comment from Hotel Management
Aug 27, 2015 by Julia S, Hotel Management
Dear guest, Thank you for your good evaluation! It is great to hear that our location was convenient for you and you rate our services very high. We hope to seeing you again soon and remain with best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Couples
by A verified traveler from Minneapolis

Wonderful hotel great location.

Posted Aug 18, 2015
Wonderful hotel great location close to the train station and all of Munich attractions.
Comment from EPC
Aug 28, 2015 by Julia S, EPC
Dear Bruce, Thank you for your kind words on our hotel. We are happy to hear that you spent a great time in our hotel and we hope to seeing you again soon. With best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
3 out of 5
by A verified traveler from 東京都

中央駅の近くで便利だけど・・・

Posted Aug 14, 2015
駅からすぐで、近くにスーパーもあって便利ですが、設備はちょっと古めです。シャワーなど水回りは改装されていましたが、シャワーの取り付け場所がイマイチで、シャワーが浴びづらかったです。
Comment from Hotel Management
Aug 27, 2015 by Julia S, Hotel Management
Dear Melon, Thank you for your review. It is great that you enjoyed our convenient position, directly in the city centre. I regret if we could satisfy you entirely with our facilities and service. Nevertheless, we hope to seeing you again soon. With best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Beautiful hotel, very clean but no AC

Posted Jul 26, 2015
Pros: Atmosphere, food, drink, staff
Cons: Add AC to all rooms!
Location: Amazing location. Right across from the train station and a short walk to Marienplatz - a great place for food, drink and shopping.
The staff, food, drink, location, cleanliness and atmosphere are all great at this hotel. Had an overall very good experience. The big issue - being there in mid-July - is that my room and many of the other rooms did not have AC. I slept fine for the night I was there, however I heard multiple guests come down in the morning saying they slept an hour or not at all. My suggestion - use this hotel in the Spring, Fall, and Winter.
Comment from Hotel Management
Jul 28, 2015 by Julia S, Hotel Management
Dear Ryan, Thank you for your kind words on our hotel. I am happy that you felt very comfortable staying with us and you rate our hotel very high. Kindly be advised our Alpine Rooms provide air conditioning. We hope to seeing you again soon. With best regards Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Not all rooms air-conditioned

Posted Jul 22, 2015
Great hotel with good location but not all rooms have air conditioning. With 90 degree weather, it was difficult to sleep with only a fan on. Make sure to request an air conditioned room directly to the hotel.
Comment from Hotel Management
Jul 28, 2015 by Julia S, Hotel Management
Dear GD803, Thank you for the good rating of our hotel and especially of our location, directly in the center of Munich. Kindly be advised our Alpine Rooms provide air conditioning, maybe this is a good solution for the future for you. We hope to seeing you again soon With best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Hotel visits

Posted Jun 15, 2015
Pros: Friendly staff
Visiting The Excelsior Hotel is an annual visit - close to the Bahnhof, shops and restaurants.
Comment from Hotel Management
Jun 18, 2015 by Julia S, Hotel Management
Dear Louise, Thank you for your very good rating and your nice comment. It is great that you have chosen our hotel again and we all hope to seeing you again soon. Best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler from Qld, Australia

Great location to everything.

Posted Jun 9, 2015
Pros: Proximity to everything, staff and condition of the hotel and room.
Cons: Soundproof the windows to stop street noise.
Location: Opposite train station and very close to hop on hop off bus stop. Easy walking to old town and pedestrian mall and shops.
Hotel is located close to the central train station, and within easy walking distance of the old town and the pedestrian shopping area. Room was great and staff were very helpful and pleasant.
Comment from Hotel Management
Jun 18, 2015 by Julia S, Hotel Management
Dear Jo, Thank you for your kind words especially on our staff. I am pleased you rate your room very high and enjoyed our central location. We hope to seeing you again and remain until then with best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

This Hotel is with in walking distance to all.

Posted Jun 6, 2015
Pros: Closeness to City Center.
Cons: Nothing. It had everything you could ask for. May be better weather but I thinks its was out of the Hotels control.
Location: It's a 5 minute walk down thru the subway to City Center. The Rail Road Central Station in 1 block whic was great for our day trip to Bavaria.
We stay 4 nights at this wonderful place. Our room did not have AC but we did not need it so if you book a room make sure it has AC if you are there in hot weather. You can walk to City Center and the train station is so close for bus tours and subway it makes you stay so easy.
Comment from Hotel Management
Jun 8, 2015 by Julia S, Hotel Management
Dear Diane, I truly appreciate your kind words on our hotel and I am very happy that you enjoyed staying with us. How nice you felt also very comfortable with our convenient location in Munich. We hope you will give us another chance to welcoming you back. Best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
3 out of 5
Recommended
for Business Travelers
by A verified traveler from NJ

Convenient but very old

Posted Jun 4, 2015
Pros: Location
Cons: Bedding
I stayed overnight at this hotel for a morning meeting at Munich. The hotel is at a very convenient location. It was a bit pricey and very old. The room was clean but very small and things were a bit dated.
Comment from Hotel Management
Jun 8, 2015 by Julia S, Hotel Management
Dear TK, Thank you for your review. It is great you felt very comfortable with our central location. On the other hand I very much regret, if we could not meet your expectation on our hotel entirely. Nevertheless we all hope you will give us another chance to welcoming you back. Best regards. Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient hotel close to Central Station.

Posted May 31, 2015 on Hotels
Very convenient as the hotel is very close the Central Station. Good and clean room
Comment from Hotel Management
Aug 8, 2015 by Julia, Hotel Management
Dear guest, Thank you for your great review. I am happy that you enjoyed your service and our central location. We hope to seeing you again and remain until then with best regards. Julia Sprung (Quality Manager) and the team of the Hotel Excelsior