Ratings based on 654 Verified Reviews

3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
Great location and breakfast was worth it. Safe, clean and convenient. Very helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Central hotel convient for shopping

Posted Jun 4, 2017
Breakfast was delicious room was clean wifi was great good location
Comment from Hotel Management
Jun 5, 2017 by Christiane Mayr (front desk manager), Hotel Management
Dear Chuck, thanks for your kind feedback. We are happy to hear that you enjoyed our breakfast and were satisfied with our service. Take care
3 out of 5
Recommended
for Everyone
by A verified traveler from HK

Ok but not the best

Posted Jun 4, 2017
Convenient location, 15 mins' walk to centre. Room is big enough and bed is comfortable. Price is ok and staff are kind. Got sufficient info on the city from staff. Our room was on the fourth floor which was great as it got quite noisy after midnight. Suitable for short stay and deep sleeper.
Comment from Hotel Management
Jun 10, 2017 by Christiane Mayr (front desk manager), Hotel Management
Dear Florence, thanks for having stayed with us and giving this kind review. We are happy to hear that you were satisfied with our service and quality and are looking forward to welcome you in future again. All the best.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from UK

3rd visit

Posted May 10, 2017
Pros: Location
Cons: For a basic hotel its fine
Location: Not a family location but plenty of restaurants within 10 min walk
For business purposes ideal location 5 mins from main station. Bathroom and general room conditions upgraded since last visits, all plain and functional. Surrounding area bit rough but typical near stations.
Comment from Hotel Management
May 13, 2017 by Christiane Mayr (front desk manager), Hotel Management
Dear David B. thanks for having stayed with us. We are really happy to hear that you enjoyed your stay and you liked the interior of our rooms. We hope being able to welcome you soon again and wish you all the best.
4 out of 5
Recommended
for Everyone
by A verified traveler from Delta

Good hotel close to train station, but streetnoise

Posted May 3, 2017
Breakfast buffet very good. Staff super friendly. I'm not going to write a novel about it.
Comment from Hotel Management
May 6, 2017 by Christiane Mayr (front desk manager), Hotel Management
Dear John, thanks for your very kind feedback. We are happy to hear that you had a great time in Munich and were satisfied with our service.
3 out of 5
by A verified traveler

Nice hotel but loud night club around

Posted Apr 6, 2017 on Hotels
Very clean hotel with friendly staff. Only thing that made this experience not a 100% satisfaction was the loud night club till early morning hours next to the hotel. If you are a light sleeper you might want to consider taking earplugs with you.
Comment from Hotel Management
Apr 8, 2017 by Christiane Mayr, Hotel Management
Dear guest, thank you very much for your feedback. We are really happy to hear that you enjoyed your stay. We would like to inform you that we also have comfort-rooms facing the yardside which are available to a little extra charge only. We would be happy being able to welcome you in future again and wish you all the best.
3 out of 5
by A verified traveler

Posted Apr 6, 2017 on Hotels
The hotel staff were very helpful and friendly. The room was clean. No air conditioning in the summer would be unbearable, on lovely Spring days not a problem when you opened the windows. We were on the sixth floor. I would agree the road where the hotel is situated is not very salubrious. There are lots of adult only clubs in the area. On the whole I felt unthreatened by the local populace.
Comment from Hotel Management
Apr 8, 2017 by Christiane Mayr, Hotel Management
Dear guest, thanks for your feedback. Nice to hear that you enjoyed your stay. In the summermonths all of our rooms are equipped with a big fan in order to make our guests stay more comfortable. For being located close to a trainstation you are right to say that we have a typical neighbourhood but we would like to inform you that you do not need to have any concerns about security reasons as Munich is one of the safest cities in Germany. We hope being able to welcome you in future again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunshine Coast, Australia

Great Hotel in Perfect Location

Posted Mar 21, 2017
We stayed here for 3 nights. The rooms are very big and spacious and the hotel is about a 3 min walk from Munich Main Train Station which is great especially if you go on a tour cause most pickup from the train station. You can also walk to the main part of town in a couple of minutes and there are plenty of fast food places and restaurants in the streets surrounding the hotel.
Comment from Hotel Management
Mar 25, 2017 by Christiane Mayr front desk manager, Hotel Management
Dear guest, thanks for having stayed with us. We hope being able to welcome you in future again. All the best
3 out of 5
by A verified traveler

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
Dear guest, thanks for your review. We hope being able to welcome you soon again. Take care
4 out of 5
Recommended
for Students
by A verified traveler from London

Good budget hotel close to Central Station.

Posted Dec 26, 2016
Pros: Very clean and comfortable beds. Excellent buffet breakfast.
Cons: Pillows very large. Appeared to be a duvet rolled up into a pillowcase. However, was given a smaller standard pillow the next day.
Location: Great location - just minutes away from the main Central Station. Also excellent location to join the Grayline sightseeing tours from Karstadt store.
This is a comfortable budget hotel very close to Central Station and also in an ideal spot for joining the great sightseeing tours offered by Grayline. However, Schillerstrasse is a very busy and lively area at night so rooms overlooking the street are somewhat noisy. The hotel staff were extremely helpful and moved me to another room overlooking the courtyard for the following 2 days of my stay. An excellent buffet breakfast with plenty of choice and great value at 9 euros.
Comment from Hotel Management
Jan 5, 2017 by Fatih Balta, Hotel Management
Dear Marian, thank you for choosing our hotel for your stay in Munich and your time to write a review. We are very happy to hear that you enjoyed our service and our breakfast. We would like to point out the possibility of ensuring a room facing the courtyard before check-in by upgrading into a comfort for a small surcharge. Thank you and with best regards