Ratings based on 585 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Wiesbaden

Posted Nov 30, 2016
Pros: Personal , besonders Damen in Rot Küche
Cons: Auf Lärm hinweisen oder ihn verhindern. Zimmer mit zwei Stühlen ausstatten
Baulärm - auch nach Umzug. Zimmer mit zwei Stühlen ausstatten Personal , besonders Damen in Rot
5 out of 5
by A verified traveler

素敵なホテル

Posted Nov 24, 2016
ブティック街に面し、また市庁舎広場のマリエンプラッツまで徒歩圏内。更にホッフブロイハウスも直ぐ近く。古くからあるミュンヘンの名門ホテルで雰囲気も最高でした。
Comment from Hotel Management
Nov 25, 2016 by Monika Tritz, Hotel Manager, Hotel Management
Dear 素敵なホテル, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your wonderful feedback with us. We are delighted to hear that you have enjoyed your stay with us and look forward to welcoming you back in the near future to Munich. With best regards from Munich, Monika Tritz Hotel Manager
3 out of 5
by A verified traveler

Exzellente Lage aber in die Jahre gekommen

Posted Nov 23, 2016
Exzellente Lage aber in die Jahre gekommen. Zimmer bedürfen einer Renovierung.
Comment from Hotel Management
Nov 27, 2016 by Monika Tritz, Hotel Manager, Hotel Management
Sehr geehrter Expedia Nutzer, vielen Dank für Ihren Aufenthalt im Hotel Vier Jahreszeiten Kempinski München und dass Sie sich die Zeit genommen haben, uns auf Expedia zu bewerten. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns und insbesondere die Lage des Hotels genossen haben, denn die Zufriedenheit unserer Gäste steht für uns an erster Stelle. Wir verfügen über insgesamt 297 Zimmer; davon sind 2/3 bereits renoviert. Ende 2017 werden alle Zimmer renoviert und modernisiert sein. Im Namen des gesamten Teams würden wir uns sehr freuen, Sie dann hoffentlich wieder bei uns begrüßen und von dem neuen Zimmerprodukt überzeugen zu dürfen. Mit herzlichen Grüßen, Monika Tritz Hotel Manager
5 out of 5
by A verified traveler

Posted Nov 17, 2016
Fabulous hotel. Staff was excellent. Concierge was fantastic. Rooms impressive!
Comment from Hotel Management
Nov 18, 2016 by Hotel Vier Jahreszeiten Kempinski Munich, Hotel Management
Dear guest, Thank you very much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback on Expedia with us. We are delighted to see that you have enjoyed your stay with us and look forward to welcoming you back in the near future in Munich. Warmest regards Monika Tritz Hotel Manager
3 out of 5
by A verified traveler from Toronto

Tired, oddities & smoke-filled hallways

Posted Nov 7, 2016
Location is excellent, walking distance to everything you want to see. Enjoyed the traditional lobby with open lounge, a wonderful place to sit and enjoy a cocktail or coffee. However as soon as you get off the elevator the impression changes. A miss-mash of poor, odd design, out of sync and worn-out. The restaurant area is the same. A miss-mash of odd designs. And though we were on smoke-free floor, the hallways were perpetually filled with cigarette smoke and the strong odor of nicotine. When inquiring - they said they have a smoking floor - the first floor. Incredibly poor planning. Our room was newly renovated and nicely appointed. However there is no sound proofing between the two adjoining rooms. We had to call the front desk twice up until midnight to complain as we had an early morning flight. In the end, little sleep. And all the hotel gave us was two free cups of coffee.
Comment from Hotel Management
Nov 8, 2016 by Monika Tritz, Hotel Management
Dear Mrs. Madeleine, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your feedback with us via Expedia. Thank you for your positive notes concerning the location and the lobby. I deeply apologize for the inconveniences concerning the facilities maintenance. We have well noted your points and I may assure you that we continuously strive for excellence concerning these works and keep on renovating step by step . Unfortunately, I am not able to remove your recent experience but we would be delighted to welcome your back during your next visit in Munich. I would be thrilled assisting you with your next reservation in case you consider our hotel and to show you that we are able to perform better. With best regards from Munich, Monika Tritz Hotel Manager
5 out of 5
by A verified traveler from HPS

Hier ist man noch Gast und genießt

Posted Nov 1, 2016
Pros: Wünsche werden unkompliziert erfüllt und das Frühstück im Bett war unglaublich
Cons: und wenn sie mich 10x fragen ich kann nichts negatives schreiben
Location: Mitten in de Shopping-Welt von München Alles fußläufig erreichbar
5 out of 5
by A verified traveler from S.

Very nice historic hotel in the heart of Munich

Posted Oct 25, 2016
This is my favorite hotel in Germany. Period. Service is excellent and the atmosphere is to die for!
5 out of 5
by A verified traveler

Posted Oct 15, 2016
Die stromschalter haben auf einmal nicht mehr funktioniert. Habe kurz vor sieben bei Service angerufen. Es sollte ein Techniker sofort kommmen. Irgendwann mal funktionierte alles wieder. EinenTechniker, der gegen 10:00 Uhr an der Tür klopfte, habe ich weg geschickt.
4 out of 5
by A verified traveler

God beliggenhed

Posted Oct 15, 2016
Conciergen havde ikke sat sig ordentlig ind i de trafikale udfordringer på landevejen, så vi var tæt på at komme for sent til lufthavnen
4 out of 5
by A verified traveler

Top notch, if a bit worn down

Posted Oct 15, 2016
Cons: Rooms need a bit of upgrading
Its an amazing hotel, best service you can get, great rooms and top notch food and staff.