Ratings based on 1,607 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Very convenient to everything. Excellent manager.

Posted May 3, 2017
Our stay was wonderful but bring a thermos if you expect coffee during day or eves. No coffeemaker in room or in lobby. But you can stock up at the huge fabulous breakfast. This hotel is one door away from the train station & cabs. It is also the Haupknopf public transport stop and 15 minutes walk from Marienplatz. We loved it! Gorgeous bathroom & very clean. 4.9. We needed a lot of help with our Lufthansa boarding passes & the manager was awesome! He is very patient & talented!
Comment from Hotel Management
May 4, 2017 by InterCityHotel München, Hotel Management
Dear Munich lover, big THANKS for being your host during your stay in Munich and for your wonderful feedback. It is always nice to know that our guests felt comfortable and thank you especially for your gracious review!!! We will be happy to share your praising words with our team. Your satisfaction is always the best reward for our employees. We are already looking forward to your next visit and send best wishes! Your team at InterCityHotel Munich
5 out of 5
by Yvonne C

Posted Apr 27, 2017 on Hotels
The hotel staff were most accommodating and helpful. Need extra staff in restaurants/bar area, especially on weekend nights. Hotel needs ramp to assist luggage transport.
Comment from Hotel Management
May 4, 2017
Dear Yvonne, thank you very much for staying with us and for taking the time to evaluate your time at our hotel. Feedback of any kind is extremely valuable, however it is always more rewarding to read about enjoyable stays. We are more than happy to see that we met your expectations and that you enjoyed your visit. We are always grateful for comments and suggestions since they help us identifying our weaknesses and eliminate these for the future. Should you plan your next trip to Munich it would be a great pleasure for us to host you again. Best regards from Munich. Your InterCityHotel Munich Team
4 out of 5
by A verified traveler

great location

Posted Apr 14, 2017 on Hotels
overnight stay ok. water pressure in shower is weak.bath towels small. very good breakfast, but doesn't start until 7:00a.
Comment from Hotel Management
Apr 18, 2017
Dear valued Guest, Thank you so much for taking the time and effort to write this review about your stay at our hotel. We are so happy to hear that you enjoyed your time in Munich with our Breakfast!! We are very sorry to hear that several things throughout your stay did not meet your expectations. However we would like to thank you for your honest feedback – we take reviews very seriously so we can continue to improve our services. We hope to welcome you back to the hotel in the near future, until then I remain with the best regards. Your InterCityHotel Munich Team
4 out of 5
by Ian

Posted Apr 6, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017
Dear Ian. Thank you for being our guest and for taking the time to share your feedback with us regarding your stay here at the InterCityHotel Munich. With great pleasure I could recognize that you enjoyed your time here in Munich and that we complied with almost all of your expectations. We hope to see you back soon! Best regards from Munich!!! Your InterCityHotel Munich Team
4 out of 5
by Mei Chun

Convenient and safe

Posted Apr 4, 2017 on Hotels
Excellent location! Friendly staff
Comment from Hotel Management
Apr 6, 2017
Dear Mei Chum, Thank you very much for taking the time and effort to write this review about your stay at our hotel. We are happy that in general you enjoyed your stay, and hope that with feedback like yours we can continue to improve services beyond expectations. Your appreciation is our greatest gift, we will certainly share your positive feedback with our colleagues and team members. Hopefully we will have the pleasure of welcoming you back again in the near future. Your InterCityHotel Munich Team
4 out of 5
by Tim

Posted Mar 31, 2017 on Hotels
Great Location and very good breakfast
Comment from Hotel Management
Apr 10, 2017
Dear Tim, Thank you so much for taking the time and effort to write this review about your stay at our hotel. We are so happy to hear that you enjoyed your time in Munich with our Location & Breakfast!!! We hope to welcome you back to the hotel in the near future, until then I remain with the best regards. Your InterCityHotel Munich Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Alamos, NM

great location, clean, friendly staff

Posted Mar 28, 2017
We have now stayed at this hotel four times and have never been disappointed. The location is an easy walking distance to downtown and right next to trains and metro. You even get a free metro pass, which we used a lot to see museums etc. The rooms are small, but nice, spotless clean and newly renovated. A generous breakfast is included. We will definitely stay here again. The area around the Hauptbahnhof might be a bit seedy, but we have never felt unsafe, since there is a lot of regular foot traffic around that area. We have stayed in various hotels around there for the last 12 years.
Comment from Hotel Management
Mar 28, 2017 by InterCityHotel München, Hotel Management
Dear Lette, Thank you for taking the time to write an online review for Expedia after your stay at our hotel. We are more than happy to see that our hotel met your expectations and that you enjoyed your visit. We hope to also have the pleasure of hosting you during your next stay in Munich!! Your InterCityHotel Munich Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the central station

Posted Mar 6, 2017
Nice hotel including breakfast and train ticket at very good price.
Comment from Hotel Management
Mar 9, 2017 by your Intercityhotel Munich, Hotel Management
Dear valued Guest, Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay. We hope to see you back soon. Best wishes, your Intercityhotel Munich Team
5 out of 5
by RALPH

Posted Mar 4, 2017 on Hotels
Comment from Hotel Management
Mar 9, 2017
Dear valued Guest, Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your stay. We hope to see you back soon. Best wishes, your Intercityhotel Munich Team
5 out of 5
by Susan

Posted Feb 26, 2017 on Hotels
A perfect location for seeing Munich and also day trips by train from the main station. Room was soundproof from the busy street below. There was a great deal of refurbishment being completed on other floors - noise did not disturb us at all. Great breakfast.
Comment from Hotel Management
Mar 2, 2017
Dear Susan, Thank you very much for taking the time to write an online-review after your stay at our Hotel. We are very happy to hear that you enjoyed your stay & time in Munich!! We hope to welcome you back to the hotel in the near future, until then we remain with the best regards. Your InterCityHotel Munich Team